Industrial Credit and Investment Corporation of India

Relationship managers work to improve business relationships with partner

firms and clients.
Relationship management is generally divided into two fields: client relationship management
and business relationship management.
A Value Banker is someone who adds value to the bank and the customers. They identify
and understand the financial needs of the customers and provide suitable solutions for them.
They play a vital role in acquiring new customers & cross-selling to existing customers.
Why Sales is hard :- Taking personal responsibility for results is not easy and is part of what
makes it true that sales is so hard.

6
Banking Interview Common Questions
1. You Date of Birth-…………
2. What have you done in graduation? –
3. Which year you did Grad.-

2.Introduce your self

My name is ……………., I am from……….. , I have done……bba ….
From davv .University I completed my schooling ar gurukul
school khetia
there are ……4…. members in my family ,
my hobby is usually jogging in morning before sunrise
with listning music my strength is decision making my
short term goal is to get job and be happy and my long term
goal is to become a good bank manager

3. Why do you want to join banking?

 Banking is growing sector

 It has good scope for my growth
 I have commerce back ground so its best option for me
 One of my friend has done PGDSRB course and he got a
job in ICICI bank that’s why I want join

4. What is bank? How does a bank work?

Bank is a financial institute who deal with money , normal
people deposits money in bank they get 4 % result and few
people takes loan they pay 8 to 10 % interest the difference
between both is profit of bank , banks also deal with mutual
funds , insurance and mediclaims

5. Tell me ore about your hobbies

Signing I my passion, I have also participated in school and
college level signing competitions. I like classical music
I like dancing, it is my passion, I have participated in many
school and college level dance programs, I can do BOLLYWOOD
and breakdance

6. Tell me something about your family

There are ……. members in my family, my father is doing job in
Gujarat Police, my mother is house wife, I have …….Brothers/
sister , she/he is doing ………., I have small and happy family

7. Can you name the course you are going to peruse at NIIT

RM HAS Two area of focus , clints and business partner

Ans- PGDSRB (post Graduate Diploma in Sales and Banking and

Banking ), this course cover different components of banking,
software, banking products and policies

8. What all subjects you learn in graduation?

9. Your favorite subject in Graduation?

10. If you are cashier and I am your customer how you will talk
to me?
Ans- Hello Mr. …………., I am …………………..Welcome to ICICI Bank how may i help
you??
Once he state his requirements I try to give best possible solutions with smile and
lot of politeness
11.How do you know about this course?

 One of my Relative/ Friend has done this course and he got a job in
ICICI
 I got a call from NIIT
 NIIT staff has come in College and gave presentation

12.How will you sale insurance policy while you are customer relationship
manager.
As a Customer Relationship my job is to understand financial requirement of
customers and give best possible solutions
 I will inform about new products to currents Account holders
 I will call clients , fix meeting and give presentations
 I will inform my all my friends and family and do sales

13.What change you will bring to yourself.

 Very soon I am I going to become a professional from students , I want to
manage time well, and want to be more organized
 I want to become Banker as banker I want to become more alert and
discipline

17 Do you have any past experience or achievement for which you are
proud or any bad experience - I have achieved best player trophy medal
in cricket 11th standard and the reason why I am feeling is I perform really
well in entire competition and scored runs also took important wickets
when need , it required lot of hard work, dedication and discipline and lot
of practice , this apply in all other fields too
 18 Team management meaning – its most important thing to achieve goal ,
(TEAM- Together Everyone Achieve more) if you are good team player , you
can be good team leader Ex- M.S dhoni is best team leader

19 Responsibility of team leader- he has to lead entire team , he will

responsible for everyone’s performance good or bad , he has to set an
example for others Ex- Virat kohli score runs and set example for bats
mans

20 Time Management – its most important parameter of success of failure, if

you manage time, time will manage you. When we are on time it gives us
confidence , I always try to manage time

21 Why there is one year gap?(if you have)

Ans- Mention Valid and logical reason
22 Tell me something more about you City
Ans- Mention famous places, eatery etc

23 Did you realize you need some support when it requires most
Ans- Yes, when things does not go right way I often fill if someone is there
with me in this occasion I contact my mother she guides , motivates me a
lot in difficult time

24 Situation where you want something from your parents but they denied.
Ans- Parents are the biggest gifts of god , my parent have supported me all
time but when I was child and was asking for something they used to deny
at that time I was feeling bad but now I have realize they were right

25 Share your experience when one thing you do not like but you have to do
that.
Ans- When I was on college I was forcefully made captain of cultural event,
initially I didn’t enjoys that but I learn many aspects like convincing, discipline and
organizing