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Aplication 2

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1) 1. Meeting the holidaymakers at their arrival and holding the welcome
meeting
2. Making announcements and dealing with problems and enquiries
3. Accompany trips, completing paperwork, deal with emergencies
4. Working early morning to late evening, at weekends and being on
call 24 hrs a day

2) 1. Seasonal it means that the resort representatives only work during certain
seasons, when there are guests at the resorts, which does not happen year round.
2. Variable means that their program is not set, one day a representative might
have to work 10 hours, one day he might work 4 hours, depending on the needs
of the guests.

3) 1. flexibility, being willing to work a lot of hours, being friendly, good


organisational and planning skills
2. being friendly, flexibility, communication

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1)
1. Have to
2. Avoid
3. Avoid
4. Don’t have to
5. Should
6. Have to
7. Avoid

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3)
1. .
2. Don’t
3. Must
4. Must
5. Should’t
6. Shouldn’t
7. Mustn’t
8. Should
9. Avoid
4)
1. At the beach – loosing their own stuff, problem linked with the fact that the
majority of tourist decide to swim in the not recomanded areas, sunburns,
2. Traveling in a tropical climate – insescts bites (mosquitos for example)
3. Doing adventure tourism – the lack of personal traind in first aid

Vocab.
3.
1. I’m ….c) alleergic to ; f) diabetic; j) sick; l)sunburnt
2. I’ve got… b) d) g) k)
3. I fell ….a) e) h) j) l) m) o)
4, It is ….e) i) m)

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1.
TAXIS RESTAURANT
Belgium - 10%
Czech Republic - 5-10%
Danemark - -
Egypt 5 10%
India 20 10%
Japan - -

2. TRUE
TRUS
FALSE
FALSE

3. That in the Asia and Pacific tiping is considered an insult, and it is illegal.

4. Egypt

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