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HOW TO COMPLETE

THE PERSONAL DATA FORM

Once you accept the Offer Letter, you will have to start completing your new hire documents. You will
receive an email with a link that will redirect you to the C-TRAC login page or you can personally log
into C-TRAC and click on Click here to complete your Personal Data Form.

Click on the link in the email you received. Alternatively, you can copy and paste this link to your
browser: https://www.rclctrac.com/.

STEP 1: Log into your C-TRAC account

STEP 2: Click on Click here to complete your Personal Data Form under the ACTION column
STEP 3: Fill in the remaining required fields

Please note: The Personal Data Form has to be completed for you to be eligible for an assignment.

PERSONAL INFORMATION
Remember to fill out all fields in CAPITAL LETTERS. Do not put special characters such as (. , ; # - etc)
in the required fields.
Fields marked with a red asterisk (*) are required and should not be skipped.

Enter your name as shown in your


passport

JUAN
Please upload a soft copy of your most
DELA CRUZ
recent ID picture. If you do not have one
on hand, you may upload a photo that
follows these guidelines:
Do not cover your face with hats,
accessories, or even your hair.
Please remove any glasses to avoid
lighting glare
Remember to look straight ahead at
the camera, without tilting your head
Save the photo in jpg or jpeg format
Upload a formal and clear photo.
Use of passport photo is not allowed.

DOCUMENTATION INFORMATION, PASSPORT INFORMATION, AND LANGUAGES

Upload a valid and clearly scanned


STEP 4:
copy of your passport.
Remember to fill out all fields in CAPITAL LETTERS.
Fields marked with a red asterisk (*) are required
and should not be skipped.

Input your parents’ complete


information

When entering your passport’s


issue and expiry dates, use the
correct format:
MONTH/DAY/YEAR
(for example, 11/25/1985)

Make sure you are uploading


the scanned copy of your
passport in either .doc, .docx, or
.pdf format.
EMERGENCY CONTACT AND BENEFICIARY INFORMATION

STEP 5: Fill in the remaining required fields


Remember to fill out all fields in CAPITAL LETTERS.
Fields marked with a red asterisk (*) are required and should not be skipped.

Enter the complete details of your


Emergency Contact person. Fill out their
complete name and contact information.

Specify their relationship to you (e.g.,


mother, father, wife, or husband).

You may not use your own name and


contact number. Please enter a name of
an immediate family member and their
contact number.

If you will add an alternative Emergency


Contact person, enter their complete
details as well.

Click the Box if you have the same


Emergency and Beneficiary contact
person.

Enter the complete details of your


Beneficiary contact person. Fill out their
complete name and contact information.

Specify their relationship to you (e.g.,


mother, father, wife, or husband).

You may not use your own name and


contact number. Please enter a name of
an immediate family member and their
contact number.

If you have two (2) beneficiaries, remember to


clearly indicate how much they will receive as
beneficiary, with the total amounting to 100%
There’s no need to enter the percentage sign.
GATEWAY ACKNOWLEDGMENT, DRUG AND ALCOHOL POLICY, AND E-SIGNATURE

STEP 6: Carefully review all of the information you have filled out and click SUBMIT.
Remember to fill out all fields in CAPITAL LETTERS.
Fields marked with a red asterisk (*) are required and should not be skipped.

Your Gateway City must be near your


current or permanent address. Note
that this will be your permanent
repatriation city for your current and
future assignments.
Choose a Gateway City that matches
your country of residence.
If you have different current and
permanent addresses, please
provide a copy of your proof of
residency or residency card.
Note: Tourist Visas do not apply to
our repatriation act. Thus, this will not
suffice as an approved proof of
residency.

Don’t forget to tick the check box to


acknowledge our Drug and Alcohol
Policy.

Email addresses are case-sensitive so


you must type your email address
exactly as it is. If your email address is
JuanDelaCruz@email.com, you cannot
type juandelacruz@email.com as the
system will consider this an error.

Once you have completed this document, you will be able to start uploading any other new hire documents
you might have. Please feel free to reach out to your Onboarding Coordinator or Hiring Partner along the way
for any questions or concerns.

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