Prepare for the Fair:

• Login to the event with your U of G central ID. https://elhub-guelph-

csm.symplicity.com/students/

• Update your profile, including uploading your resume, by using the navigation in the
left-side menu

• Research and create a shortlist of employers attending the event by clicking on

“Food, Environmental & Agriculture Job Fair” and the “see all” button. From here
you can star employers. Next time you login, your shortlist will appear at the top of
the employer list

• For more information, videos, and helpful content about participating in a Virtual
Fair, visit the “Resources” on the left-side menu

Day of the Fair:

1. Be camera ready:
a. Find an appropriate space with good lighting, free from loud noises and
distraction
b. Note: All Chat (Private and Chat Rooms) are on video e.g., MS Teams,
Zoom, etc. with cameras on

2. Go to https://elhub-guelph-csm.symplicity.com/students/ to log in using your U of G

central login and password

3. If you have not previously done so:

a. Upload your resume

b. Update your personal and academic information

4. Set your Status to Online

1. Click on each employer to view company profile, website, positions they are
recruiting, etc.

2. Private Chats: If the employer is hosting Private Chats (1:1 video chats), and you
are interested in meeting with one of their representatives, click on the Join Queue
button to join their virtual lineup

a. Employers that you are waiting to chat with will appear in your Upcoming
Chats list along with estimated wait times
 b. If you are waiting in employer queues, make sure to stay within the virtual
career fair

c. You can lineup for a maximum of 3 queues at once. As soon as you are done
a chat, you can join another queue

d. When it’s your turn to Privately Chat with the employer, you will see an alert
pop up on the screen and hear a “ding” sound. Click on the alert to see
instructions on how to connect with the employer

e. Watch the timer in your Chat!

f. When you are done with your video chat, click End Chat, and you can jot
down quick notes about your Private Chat before moving on to your next chat

3. While you wait:

a. Some employers are hosting a public Chat Room. In this case, you don’t
have to line up to meet with one of their representatives but please note
there could be more than one student in the Chat Room at a time. Click on
the Chat Room button to join

b. Click on employer booths to view their profiles, jobs, videos, website

4. If you need to step away for a short break, set your Status to Busy

5. If you need to leave the fair, set your Status to Offline. You will be removed from
any queues

Best Practices & Troubleshooting:

1. Internet Explorer is not supported. Please use another browser e.g., Firefox,
Chrome, etc. A white screen/error will occur when initiating a student chat if
Internet Explorer is used

2. Click on the Resource Library in Symplicity to view videos, and other helpful
information

3. Troubleshooting: Sometimes clearing your browsing data can solve little issues in
Symplicity
4. When joining a Private Chat, instead of downloading Zoom, GoToMeeting, etc.,
select the option to join the meeting online and it will be faster to join

5. As long as you are in a queue, remain in the event do you don’t miss any employer
chat requests