Professional Documents
Culture Documents
Table of Contents
Description of the case:...............................................................................................................................2
Angela Merkel background information..................................................................................................2
Leadership Challenge Angela Merkel had to Manage.............................................................................2
Analysis and evaluation of case...................................................................................................................3
Leadership Style......................................................................................................................................3
In-depth analysis and evaluation of leader’s effectiveness or endorsement in mastering the leadership
challenge..................................................................................................................................................5
Conclusion and recommendation.................................................................................................................6
Conclusion about the usefulness of the applied leadership concepts...........................................................6
Recommendation for leaders facing such challenges in the future..............................................................7
Self-reflection on group work using Rolfe’s reflective model.....................................................................7
What?......................................................................................................................................................7
So what?..................................................................................................................................................8
Now what?...............................................................................................................................................8
References...................................................................................................................................................9
ANGELA MERKEL 3
At the heart of the country’s response has been Angela Merkel’s leadership. Uniting Germany,
she coordinated across the country’s complex federal system to chart a single path forward for its
states, agencies, and the German public. She has now turned to the international
arena, galvanizing Europe and the world behind a single approach to ensuring the international
community emerges from the crisis stronger and more unified than before.
Modest-authentic appearance: While almost all the other top politicians appearing in the film
repeatedly bring their own interests into play, Merkel dispenses with hers completely and
manages to reach a compromise through her unconditional objectivity. She restricts her own
emotions to the sober statement: “If getting upset would help solve problems, I would get upset.”
Orientation towards a contribution to the greater whole: Time and time again the Chancellor
takes a problem-solving approach and puts the situation into a more comprehensive context,
whether it is the appeal for a common European solution or the reminder of Germany’s special
historical responsibility.
Below are six of the ten main principles of the servant leader and how Chancellor Merkel
exhibits these traits. Leaders of governments are seen as servants of the population, but not all
who hold leading positions exhibit this quality. Most servant leaders reside in social work or
religious services, although more and more of these traits are being recognized as important
leadership styles in corporations and government.
1. Listens: The servant-leader seeks to identify the will of a group and helps to clarify that
will. While science experts struggled with their leaders hit by the pandemic, the US being
one of the most prominent, Merkel listened to hers telling the German public, “We will
align our decisions with recommendations from experts.”
2. Shows Empathy: The most successful leaders are empathetic and have concern for the
poor and marginalized. During her speech in December 2020, Merkel appealed to the
emotions of her country's citizens. Her words, full of sentiment, indicated that any
reaction to this deadly virus isn’t an overreaction.
3. Distributes Equity: The servant-leader transfers as much authority as possible to others,
enabling them to make their own decisions in as many areas as is possible. As in the
example above, Merkel effectively handed the lead over to Germany’s top scientists
while also being forthright with the public, asking them to take their responsibility in the
crisis.
4. Demonstrates Stewardship: Servant-leadership, like stewardship, assumes a commitment
to serving the needs of others. It also emphasizes the use of openness and persuasion
rather than control. Christine Lagarde, president of the IMF, wrote of Angela Merkel’s
leadership, “For her, human dignity is a matter of the heart—and so are the big questions
that come with it. How can we address the causes of displacement and forced migration?
How can we ensure that digital transformations benefit all people? How can we fight the
existential threat of climate change?”
5. Is Persuasive: Rather than using one’s authority or coercion, lead through influence and
persuasion. “I seek cooperation rather than confrontation.” From climate change and
migration issues to the pandemic, Angela Merkel understands the multilateral system.
The Chancellor knows that the system has helped people become healthier, wealthier, and
better educated. But she is also aware of its limitations, as not everyone has benefited
from the current system.
6. Shows Awareness: No individual ever has total authority over another. That is by
definition a form of dictatorship, even if the “leader” who thinks he/she has such
authority has good intent. Uri Savir of the Jerusalem Post posits that perhaps the dark age
of Germany and the Holocaust has served as a basis for a new liberal Germany, based on
the respect of human rights. Germany has been coming to terms with its horrendous past
by developing a liberal, non-xenophobic society. Because of her focus on integration,
economic disparity has shrunk between the various parts of Germany.
Chancellor Merkel has become a positive force for the European Union, with her servant
leadership style. She sacrifices some of her immediate diplomatic gains whenever necessary to
defend the common good of the union.
She also dared to ask Europe some of its most challenging questions; what kind of continent it
wanted to be? Does it choose to be a continent where human dignity and upholding the rights of
minorities, or does Europe want to live in a world where nationalism and intolerance prevail? As
the extreme right gains power and Brexit, Europe is at risk of shrinking back into narrow and
nationalistic ways. Through these challenges, Merkel has brought a stable and grounded presence
in the face of change, stress, or troublesome times.
ANGELA MERKEL 6
Chancellor Angela Merkel acted like any other Head of State should have in a time of crisis. Her
servant leadership skills allowed her to lead not only Germany but also the European
community. While looking for the best innovative solutions to many of the problems she faced
during her tenure, Merkel has also influenced how the world perceives Germany; as active in
human rights, the environmental debate, and the coronavirus crisis.
Domestically, a few stand out, including her 2009 introduction of a constitutional debt brake
(Schuldenbremse) guaranteeing balanced budgets, her 2011 resolution to phase out nuclear
energy after Japan’s Fukushima disaster, and her 2015 decision to override EU rules on
asylum seekers and open Germany’s borders to more than one million refugees from Syria
and elsewhere.
At the EU level, there was her insistence on austerity and structural reform during the
eurozone debt crisis, her determination to complete the controversial Nord Stream 2 natural
gas pipeline with Russia, and her acceptance of jointly issued EU debt in anticipation of the
economic fallout of the COVID-19 pandemic.
Over the course of Merkel’s tenure, Germans have generally had more favorable views of their
national economy than other Europeans and Americans had of their own. Throughout Merkel’s
leadership, Germans’ views of the United States have changed widely over time, largely
dependent upon who the president was, while views of German leadership in the European
Union have remained widely consistent among both Germans and people in other EU member
states.
As a leader, she understood well the mutual benefits of constructive engagement with China and
Russia despite the heavy pressure from the United States. That is why she played a pivotal role in
concluding the negotiations on the China-EU Comprehensive Agreement on Investment last
December. And during her tenure, China became the largest trade partner of Germany as well as
the EU.
Merkel is a brilliant leader, but not a saint. She also made mistakes but her scientist-background
enabled her to correct many of them. Aside from her great political achievements, Merkel has
impressed people with her humble style such as by frequently shopping for groceries in the
supermarket.
ANGELA MERKEL 8
Merkel established a particular leadership style and culture immediately, something experts say
is similarly essential for any incoming CEO. Having the right culture at the right time and with
the right people can elude many companies. In Merkel’s case, she consistently kept her ego in
check and exhibited a servant leadership style, says Richenda Broadbent, a Korn Ferry associate
client partner.
Leadership experts say Merkel also displayed certain qualities that successful private-sector
leaders also should have. “Her biggest strength is her ability to look at complex phenomena from
the perspective of a detached and objective observer and then to infer solutions from that,”
says Eric Wenzel, a Korn Ferry senior client partner based in Germany. Indeed, consider the
“Pause Principle”: how stepping back can help leaders move their organizations forward.
At a basic level, Merkel’s proponents say, leaders like her are able to outline a strategy, motivate
others to embrace the strategy, and put the systems in place to help everyone successfully
implement the change. “That’s the magic formula for getting change to happen and getting it to
stick,” says Jane Stevenson, global leader of the CEO Succession practice and vice chair of the
Board and CEO Services practice at Korn Ferry.
Still, experts say that while these qualities might have been sufficient for Merkel or any existing
CEO, they aren’t enough to ensure success now. Future CEOs will need to be able to seize on
uncertainty and disruption as opportunities to make huge changes. They also will have to
embrace diversity, welcoming people and ideas from different backgrounds. And they’ll have to
balance the needs of a multitude of stakeholders instead of prioritizing just one group (voters, in
Merkel’s case, or investors, for a CEO). “The most effective CEOs and the highest-performing
companies will possess a completely different mindset,” says Evelyn Orr, chief operating officer
of the Korn Ferry Institute.
So what?
Within the group I learnt to explore my creative side and think outside of the box as that
could lead to innovative outcomes. Moreover, earlier I use to believe I had strong social skills
and while that was partially true, I figured that I need to work on my communication skills to
strengthen the effectiveness. I further understood that it is not primarily essential to convey your
message but the message should also be perceived in the same manner. Additionally, respect
within team work is the most essential component as every member belongs to different cultures
and one must ensure not to offend anyone.
Now what?
In future, I need to work on my communication skills as that is a significant skill in
success in career and life. The group members during the brain storming and constant struggles
found a meaningful connection that could always benefit in future networking. Furthermore, I
could improve future outcomes by increasing my participation within group projects.
ANGELA MERKEL 10
References