EKSA is a program led by MAMPU to create an excellent and qualitative work environment through 5S practices. It was introduced in 2014 to strengthen office management and increase productivity. EKSA helps increase organization excellence through corporate image building and innovative activities. It is practiced in both public and private sectors to ensure good customer service. EKSA creates a more systematic and efficient work environment. The Ministry of Health implements EKSA according to guidelines which include training programs, creating 30 zones to oversee EKSA culture, and ensuring work spaces and equipment follow EKSA principles.
EKSA is a program led by MAMPU to create an excellent and qualitative work environment through 5S practices. It was introduced in 2014 to strengthen office management and increase productivity. EKSA helps increase organization excellence through corporate image building and innovative activities. It is practiced in both public and private sectors to ensure good customer service. EKSA creates a more systematic and efficient work environment. The Ministry of Health implements EKSA according to guidelines which include training programs, creating 30 zones to oversee EKSA culture, and ensuring work spaces and equipment follow EKSA principles.
EKSA is a program led by MAMPU to create an excellent and qualitative work environment through 5S practices. It was introduced in 2014 to strengthen office management and increase productivity. EKSA helps increase organization excellence through corporate image building and innovative activities. It is practiced in both public and private sectors to ensure good customer service. EKSA creates a more systematic and efficient work environment. The Ministry of Health implements EKSA according to guidelines which include training programs, creating 30 zones to oversee EKSA culture, and ensuring work spaces and equipment follow EKSA principles.
EKSA is a program that led by MAMPU (Malaysian Administration and Management
Planning Unit). EKSA (The Public Sector Conducive Ecosystem) was introduce in January 2014 but it as a re-branding initiative of public sector 5S practices. Its purpose mostly to create an environment of work that excellent and qualitative through this system. EKSA one of the ways that for strengthen the office management that where a more conducive environment can be create and it can help to increase the productivity of MDTM worker. The productivity must be in the to serve the services to the customer, can give comfort, happiness and safety when giving services to those customers inside the organization. EKSA help the increasing the excellent of the organization having a corporate image and give birth new idea and activities which more creative and innovative. EKSA not just only practices in public sector but also in private sector since both sectors also serve the citizen as customers, so its better that private sector also practices the EKSA system to ensure that both sectors served the customers in great services. EKSA help the environment of work since the practice create systematic this system be able to reduce the inefficiency in terms of time and space. Delivery method become more customer friendly because of the creativity and innovation element imposed since the execution of EKSA. Importantly, EKSA is not about to replace the 5S practices concept, but it was to improve it by supporting the creation of a more conducive environment at work. EKSA also has add new elements like corporate image, creativity and innovation, green practices, conducive environment, and agency diversity. Like I said just now, EKSA is applied in all public sectors and private sector, example sector that applied it is Ministry of Health. Execution of EKSA in Ministry of Health based on ‘Garis Panduan Pelaksanaan EKSA, Ibu Pejabat Kementerian Kesihatan Malaysia’ which said that for the training position power, they need to identify and plan the training programs also put a breather inside the MoH’s workers, prepare a training plan to put an understanding concept and EKSA culture towards MoH’s staff and there is more. Not just for the training position’s duty but the other positions also their own task need to be done. The creation of EKSA’s zone is needed too, to ensure that the execution and surveillance of EKSA’s culture can done smoothly, there almost 30 zones that involve in EKSA’s execution inside the Ministry of Health such as laws zone, international zone, communication zone even training zone included and the rest. The EKSA’s zone is needed because each zone had their committees and each of them has their own task for example the zone leader, he or she need to execute a meeting periodically with zone members, shape a goal and execution plan at the division level. EKSA system inside the Ministry of Health can be seen like the file order. Based on EKSA, file order must be orderly, easy to get or keep and have a system, this because an orderly file system can easy the search of file in the short time per file and each ring file can be label based on the ring file’s bone must have short name of which department or unit, file’s number, the file topics and file order’s number. This all based on the EKSA system even the office place must according to this system such as all office equipment must always in a good condition and can be use safely, equipment must clean and arrange so it look tidy and ensure lamps and electricity plug functional label as it suit like photostat and fakes machine even the CPU. The conclusion is everything that inside the Ministry of Health must apply the EKSA culture greatly and follow it rule and not just MoH the other public and private sectors also must follow it. That is what I can tell roughly about what is EKSA and how Ministry Of Health apply this culture in their working environment.
GARIS PANDUAN PELAKSANAAN EKOSISTEM KONDUSIF SEKTOR AWAM (EKSA) IBU
PEJABAT KEMENTERIAN KESIHATAN MALAYSIA VERSI 2/2017 Disediakan Oleh: JAWATANKUASA PEMANDU EKSA, IPKKM, https://nutrition.moh.gov.my/wp content/uploads/2017/10/GARIS_PANDUAN_EKSA.pdf