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AMITY (Assignment)
BBA
Semester 2
Organizational Behavior
Organisational Behavior
SECTION A
Q.1. What are the causes of organizational conflict? How could they get over come, state suitable examples.
Q.2. Discuss transactional analysis and also elaborate the JOHARI WINDOW
Q.4. How learning leaves its impact on the mind of people? What is the role of learning on organization
behavior?
SECTION B
CASE STUDY:
Rohit is the Associate Director of a non-profit agency that provides assistance to children and families. he is
the head of a department that focuses on evaluating the skill-building programs the agency provides to
families. he reports directly to the agency leadership. As a whole, the agency has been cautious in hiring this
families. he reports directly to the agency leadership. As a whole, the agency has been cautious in hiring this
year because of increased competition for federal grant funding. However, they have also suffered high staff
turnover. Two directors have left, as well as three key research staff, and one staff person from the finance
department.
Rohit has a demanding schedule that requires frequent travel; however he supervises two managers, who in
turn are responsible for five staff members each. Both managers have been appointed within the last six
months.
Manager 1: Mohan has a specific background in research. he manages staff who provide research support to
another department that delivers behavioral health services to youth. Mohan supports his staff and is very
organized; however, he often takes a very black and white view of issues. Upper level leadership values
Mohan’s latest research on the therapeutic division’s services. Mohan is very motivated, driven, and expects
the same from his staff.
Manager 2: Rajat has a strong background in social science research and evaluation. he manages staff that
work on different projects within the agency. he is known as problem solver and is extremely supportive of his
staff. he is very organized and has a wealth of experience in evaluation of family services. he is very capable
and can sometimes take on too much.
The managers are sensing that staff are becoming over-worked as everyone takes on increased
responsibilities due to high staff turnover. Staff have also mentioned that Rohit’s “glass half-empty”
conversation style leaves them feeling dejected. In addition, rohit has not shared budgets with his managers,
so they are having difficulty appropriately allocating work to staff. mohan said he has not received sufficient
information from the finance department to complete the budgets. The finance department said they have
sent him all the information they have available.
As staff become distressed, the managers are becoming frustrated. They feel like they are unable to advocate
for their staff or problem solve without key information like the departmental budget
SECTION C
QUESTION 1
1. Applied science
1. Normative science
1. Pessimistic approach
QUESTION 2
1. Human being
1. technology
QUESTION 3
1. Individual behaviour
1. Group behaviour
1. Organizational behaviour
1. None of these
QUESTION 4
1. Opinion survey
1. Opinion survey
1. Interview
1. Scaling techniques
QUESTION 5
Sathish has a low absenteeism rate. He takes responsibility for his health and has good health habits. He is
likely to have a(an):
QUESTION 6
1. Skinner
1. Pavlov
1. Tolman
1. Piajet
QUESTION 7
QUESTION 7
What role did the meat play in Pavlov s experiment with dogs?
1. an unconditioned response
1. a conditioned stimulus
1. a conditioned response
1. an unconditioned stimulus
QUESTION 8
1. Classical conditioning
1. Operant conditioning
1. Cognitive learning
1. Social learning
QUESTION 9
1. Behaviour modification
1. Learning
1. Motivation
1. Skills
QUESTION 10
1. classical conditioning
1. operant conditioning
1. social learning
1. behavior shaping
QUESTION 11
1. political affiliation
1. age
1. Sex
1. tenure
QUESTION 12
Factors other than satisfaction that impact one s decision to leave a current job include all of the following
EXCEPT:
QUESTION 13
Which of the following is a reason that the study of organizational behaviour is useful?
1. Human behavior does not vary a great deal between individuals and situations.
QUESTION 14
1. Behaviour modification
1. Learning
1. Motivation
1. Skills
QUESTION 15
Which of the following is/are OD intervention techniques
1. Sensitivity training
1. MBO
QUESTION 16
1. Open system
1. Closed system
1. None of these
QUESTION 17
"Which dimension of Big 5 personality traits represents artistically sensitive, refined etc. "
1. Culture
1. Emotional stability
1. Conscientiousness
1. Extroversion
QUESTION 18
Two people see the same thing at the same time yet interpret it differently. Where do the factors that operate
to shape their dissimilar perceptions reside?
1. the perceivers
1. the target
1. the timing
1. the context
QUESTION 19
What do we call the view that we can learn both through observation and direct experience?
1. classical learning
QUESTION 20
1. Enrichment
1. Enlargement
1. OB Mod
1. OB Ext
QUESTION 21
Which of the following statements about the field of organizational behavior is FALSE?
1. "OB is the study of what people think, feel and do in and around organizations."
QUESTION 22
1. Social invention
1. Accomplishing goals
1. Group efforts
1. All of these
QUESTION 23
Psychology s major contributions to the field of organizational behavior have been primarily at what level of
analysis?
QUESTION 24
QUESTION 25
1. Extroversion
1. Agreeableness
1. Ego
1. Culture
QUESTION 26
Which of the following is / are not direct method to solve intergroup conflicts
1. Persuasion
1. Problem solving
QUESTION 27
What is the process by which individuals organize and interpret their sensory impressions in order to give
meaning to their environment?
1. Interpretation
1. environmental analysis
1. Outlook
1. perception
QUESTION 28
1. Stereotyping
1. Categorizing
1. Halo effect
1. Prototyping
QUESTION 29
1. Gender
1. Height
1. Experience
1. Brain size
QUESTION 30
1. Punishment
1. Negative reinforcement
1. Extinction
QUESTION 31
is the dynamic organization within the individual that determine his unique adjustment to the environment
1. Perception
1. Attitude
1. Behaviour
1. personality
QUESTION 32
1. behaviour is reflexive
1. behaviour is unlearned
QUESTION 33
1. Ego
1. Super ego
1. ID
QUESTION 34
1. specific task
1. Self esteem
1. Job satisfaction
1. Self efficacy
QUESTION 35
1. Attitude
1. Perception
1. Outlook
1. Personality
QUESTION 36
Organization Behaviour is
1. An interdisciplinary approach
1. A humanistic approach
1. All of these
QUESTION 37
"Mr. Sunil s one-day salary was deducted because of his uninformed leave, as he was already warned about
this behaviour. It is an example of which method of shaping behaviours?"
1. Reinforcement
1. Positive Reinforcement
1. Punishment
1. Negative Reinforcement
QUESTION 38
1. unconditioned stimulus
1. unconditioned response
1. conditioned stimulus
1. conditioned response
QUESTION 39
"_____ is the study of what people think, feel, and do in and around organizations."
1. OB
1. Marketing
1. Sociology
1. Psychology
QUESTION 40
1. Individual behaviour
1. Group behaviour
1. Organizational behaviour
1. None of these
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