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Republic of the Philippines

NUEVA VIZCAYA STATE UNIVERSITY


Bambang, Nueva Vizcaya

COURSE SYLLABUS

CS No. LM2-1S-2022-2023

COLLEGE OF INDUSTRIAL TECHNOLOGY


Bachelor of Science in Hospitality Management
Major in Lodging Management

OUTCOMES-BASED SYLLABUS in
Data Analytic in the Hospitality Industry with Spreadsheet
First Semester, AY 2022-2023

Course Code: LM2 Course Credit: 3 units


Course Title: Data Analytic in the Hospitality Industry with Weekly Contact Hours: 5 hours
Spreadsheet
Prerequisite: All Hospitality Program Courses

UNIVERSITY VISION
A premier university in a global community.

UNIVERSITY MISSION
To develop an empowered, productive, and morally upright citizenry through high quality,
innovative, and relevant instruction, research, extension, and entrepreneurship programs
adhering to international standards.

GOAL: ADVANCED EDUCATION AND HIGHER EDUCATION


To adapt and address itself as a functional learning center for innovative programs as a model institution
and enabling its graduates to be empowered and globally competitive through the provision of
undergraduate & graduate education which meet international standards of quality & excellence.

CORE VALUES
A – Academic Excellence – Delivery of high quality, innovative, and relevant instruction
and acquisition of globally competitive skills.

C – Cultural Diversity – Equitable access to education for students / clients of diverse


ethnic identities and sustained commitment to nourish
indigenous cultures.

T – Technological Advancement – Continuing innovations for enhancing resource utilization and


management towards improved and harmonious living
conditions.

S – Social Responsibility – Initiatives and priorities in contributing global expertise to


create positive impact on the University’s service areas to
attain the highest standards of organizational citizenship.

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NVSU-FR-ICD-02 (080519)
Republic of the Philippines
NUEVA VIZCAYA STATE UNIVERSITY
Bambang, Nueva Vizcaya

COURSE SYLLABUS

CS No. LM2-1S-2022-2023

NVSU INSTITUTIONAL LEARNING OUTCOMES

Globally Competitive Professional The NVSU graduate is able to transcend mediocrity, exhibits
innovativeness and creativity in various contexts and achieve
genuine excellence by intellectually and ethically scrutinizing
decisions to address complex situations and problems in their
personal and professional lives.

Socially Responsive and Culturally The NVSU graduate is able to actively collaborate in the global
Sensitive Citizen arena through cross-cultural interactions, demonstrates concern and
compassion for the plight of the vulnerable and marginalized sectors
of society by participating meaningfully in the process of social
transformation, continuously works in solidarity with people and
institutions, all for the glory of God and country.

Information and Technology The NVSU graduate is able to adeptly use technology in analyzing,
Proficient Researcher synthesizing, and applying information practically and ethically
within personal, professional and academic contexts.

Morally Upright and God- loving The NVSU graduate is able to practice honesty, fairness, truth, and
Person integrity at all times and creates an environment where the
experience of God is lived and shared.

I. COURSE DESCRIPTION : This course prepares students to gather, describe, and analyze
data, and use advanced statistical tools to make decisions on
operations, risk management, finance, marketing, etc. Analysis is
done targeting economic and financial decisions in complex
systems that involve multiple partners. Topics include probability,
statistics, hypothesis testing, regression, clustering, decision trees,
and forecasting.

II. PROGRAM OUTCOMES : Graduates of Bachelor of Science in Hospitality Management


program have the ability to:

PO1 produce food products and services complying with enterprise


standards;

PO2 apply management skills in F & B service and operations;

PO3 perform and maintain various housekeeping services for guest and
facility operations;

PO4 perform and provide full guest cycle services for front office;

PO5 plan and implement a risk management program to provide a safe


and secure workplace; and

PO6 provide food and beverage service and manage the operation
seamlessly based on industry standards.
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NVSU-FR-ICD-02 (080519)
Republic of the Philippines
NUEVA VIZCAYA STATE UNIVERSITY
Bambang, Nueva Vizcaya

COURSE SYLLABUS

CS No. LM2-1S-2022-2023

III. COURSE OUTCOME : At the completion of this course, students should have the ability to:

CO1 gather sufficient relevant data, data analytics scientific methods, and
appropriate connections between quantitative analysis and real-
world problems;

CO2 understand the concepts, limitations, and the usability of data


analytics in decision making;

CO3 use advanced techniques to interpret results and insightful


analysis;

CO4 conclude sufficient explanation and elaboration based on the real


problem with correct methods;

CO5 devise an insightful and well-organized report for a real-world case


study, including thoughtful and convincing details; and

CO6 generate better business decisions by using advanced techniques in


data analytics.

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NVSU-FR-ICD-02 (080519)
Republic of the Philippines
NUEVA VIZCAYA STATE UNIVERSITY
Bambang, Nueva Vizcaya
COURSE SYLLABUS
CS No. LM2-1S-2022-2023

IV. CURRICULUM MAP

A. Alignment of Course Outcomes (CO) with Program Outcomes (PO)

Program Outcomes (PO)


Course Outcomes (CO)
PO1 PO2 PO3 PO4 PO5 PO6
CO1 gather sufficient relevant data, data analytics scientific methods, and
appropriate connections between quantitative analysis and real-world
problems; / / / / /

CO2 understand the concepts, limitations, and the usability of data analytics in
decision making; / / / / /

CO3 use advanced techniques to interpret results and insightful analysis; / / / / /


CO4 conclude sufficient explanation and elaboration based on the real problem
with correct methods; / / / / /

CO5 devise an insightful and well-organized report for a real-world case study,
including thoughtful and convincing details; and / / / / /

CO6 generate better business decisions by using advanced techniques in data


analytics. / / / / /

Property of the NVSU College of Industrial Technology. Not to be reproduced or shared without written permission from the Dean. 4
NVSU-FR-ICD-02 (080519)
Republic of the Philippines
NUEVA VIZCAYA STATE UNIVERSITY
Bambang, Nueva Vizcaya
COURSE SYLLABUS
CS No. LM2-1S-2022-2023

B. Alignment of Course Content (CC) with Course Outcomes (CO)

Course Outcomes (CO)


Course Content (CC)
CO1 CO2 CO3 CO4 CO5 CO6
I. Data Management for Hospitality and Gaming
1. Data Management Challenge and Opportunity
2. Data Storage
3. Data Integration
4. Data Quality L L L L L L
5. Benefits of Data Management
6. Responsible Use of Data
II. Data Analysis
1. Data Mining
2. Business Intelligence
3. Statistical Analysis L L LP LP LPO LO
4. Predictive Analytics
5. Text Analytics
III. Data Analysis Process (Part I)
1. Data Analysis Process
2. Excel Data Analysis Overview
3. Working with Range Names
4. Excel Data Analysis Table
5. Cleaning Data with Text Functions L L LP LP LPO LPO
6. Cleaning Data Containing Date Values
7. Working the Time Values
8. Excel Data Analysis- Conditional Formatting
IV. Data Analysis Process (Part II)
9. Excel Data Analysis- Sorting L L LP LP LPO LPO
10. Excel Data Analysis- Filtering
11. Excel Data Analysis- Subtotals with Ranges
12. Excel Data Analysis- Quick Analysis
13. Excel Data Analysis- Lookup Functions
14. Excel Data Analysis- Pivot Tables
15. Excel Data Analysis- Data Visualization
Property of the NVSU College of Industrial Technology. Not to be reproduced or shared without written permission from the Dean. 5
NVSU-FR-ICD-02 (080519)
Republic of the Philippines
NUEVA VIZCAYA STATE UNIVERSITY
Bambang, Nueva Vizcaya
COURSE SYLLABUS
CS No. LM2-1S-2022-2023

16. Excel Data Financial Analysis, Working with Multiple Sheets


17. Excel Data Analysis- Formula Auditing and Excel Data Analysis- Inquire
V. Pulling It All Together: Building an Analytical Organization
1. Organizing Your Analytics Department
2. The Build versus Buy Decision
3. Integrated Decision Making L L L LO LO LO
4. Performance Analysis: A Centralized View
Legend:
L – Learned Outcomes (knowledge, skills, values) / outcomes achieved in the subject
P – Practiced the learned outcomes (knowledge, skills, values)
O – Opportunity to learn and practice (knowledge, skills, values but not taught formally)

Property of the NVSU College of Industrial Technology. Not to be reproduced or shared without written permission from the Dean. 6
NVSU-FR-ICD-02 (080519)
Republic of the Philippines
NUEVA VIZCAYA STATE UNIVERSITY
Bambang, Nueva Vizcaya

COURSE SYLLABUS

CS No. LM2-1S-2022-2023

V. COURSE OUTLINE AND TIMEFRAME

Timeframe Course Content / Subject Matter


ORIENTATION
1. VMGO
2. Course Syllabus
Week 1 2.1. Course Outline
2.2. Course Requirement/s
2.3. Grading System
3. University/Classroom Policies
I. Data Management for Hospitality and Gaming
1. Data Management Challenge and Opportunity
2. Data Storage
Week 1 - 3 3. Data Integration
4. Data Quality
5. Benefits of Data Management
6. Responsible Use of Data
II. Data Analysis
1. Data Mining
Week 4 - 5 2. Business Intelligence
3. Statistical Analysis
4. Predictive Analytics
5. Text Analytics
III. Data Analysis Process (Part I)
1. Data Analysis Process
2. Excel Data Analysis Overview
3. Working with Range Names
Week 6 - 8 4. Excel Data Analysis Table
5. Cleaning Data with Text Functions
6. Cleaning Data Containing Date Values
7. Working the Time Values
8. Excel Data Analysis- Conditional Formatting
Week 9 Midterm Examination
IV. Data Analysis Process (Part II)
1. Excel Data Analysis- Sorting
2. Excel Data Analysis- Filtering
3. Excel Data Analysis- Subtotals with Ranges
Week 10 - 15 4. Excel Data Analysis- Quick Analysis
5. Excel Data Analysis- Lookup Functions
6. Excel Data Analysis- Pivot Tables
7. Excel Data Analysis- Data Visualization
8. Excel Data Financial Analysis, Working with Multiple Sheets
9. Excel Data Analysis- Formula Auditing and Excel Data Analysis- Inquire
V. Pulling It All Together: Building an Analytical Organization
1. Organizing Your Analytics Department
Week 16 - 17 2. The Build versus Buy Decision
3. Integrated Decision Making
4. Performance Analysis: A Centralized View
Week 18 Final Examination

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NVSU-FR-ICD-02 (080519)
Republic of the Philippines
NUEVA VIZCAYA STATE UNIVERSITY
Bambang, Nueva Vizcaya
COURSE SYLLABUS
CS No. LM2-1S-2022-2023

VI. LEARNING PLAN

Teaching and Learning Activities Assessment


Desired Course Content/ Values Time
Learning Outcome Subject Matter Teaching Learning Assessment Assessment Developed Frame
Activities Activities Tasks Tools
At the end of the lesson, the ORIENTATION Reflective Individual/ Group Reflective Writing Rubrics for Loyalty to the Week 1
students should be able to: 1. VMGO teaching Discussion “Convey your Reflective University
2. Course Syllabus commitment in Writing Obedience to
2.1. Course Outline Writing Activity: support of the vision the school rules
1. commit to memory the vision,
2.2. Course Reflection and mission of the and regulations
mission, goals and objectives university” Exuding the
of the university; and Requirement/s
values of a true
2. manifest proper 2.3. Grading System
NVSUan
behavior/attitude reflective of 3. University Policies
the vision, mission, goals &
objectives of the university.
At the end of the lesson, the I. Data Management Self-pacing Self-Paced Quiz Answer key Appreciate data Week
students should be able to: for Hospitality and method Learning Activity management in 1–3
Gaming -modular hospitality and
1. Data Management approach gaming.
1. discuss data management,
Challenge and
challenge and opportunity in
Opportunity Integrated Search the role of Research output: Rubrics Increase
hospitality and gaming; and
2. Data Storage method data management Data management in interest in
2. develop the use of data in
3. Data Integration -lecture- in Hospitality the hospitality and learning data
hospitality management. 4. Data Quality discussion Management and gaming analytics.
5. Measuring the technique gaming and give
Benefits of Data your insights by
Management discussing the
6. Responsible Use of advantages. (Cite
Data the references at
the end)
Research output on
Investigatory What is Big Data? big data Rubrics
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NVSU-FR-ICD-02 (080519)
Republic of the Philippines
NUEVA VIZCAYA STATE UNIVERSITY
Bambang, Nueva Vizcaya
COURSE SYLLABUS
CS No. LM2-1S-2022-2023

Teaching and Learning Activities Assessment


Desired Course Content/ Method And how does it Values Time
Learning Outcome Subject Matter -Research affect the operation Developed Frame
technique in the hotel
industry?
Written activity output
Self-pacing Writing activity: In on data analysis Rubrics
method your own
-mastery understanding,
learning discuss the data
technique
- analysis. Why it is
important to
consider in
hospitality
management?
At the end of the lesson, the II. Data Analysis Self-pacing Self-Paced Quiz Answer key Acquire the Week
students should be able to: 1. Data Mining method Learning Activity ability as data 4–5
2. Business Intelligence -modular analysis
3. Statistical Analysis approach
1. discuss data and its role in
4. Predictive Analytics Know and can
data analytics; and
5. Text Analytics Integrated Create a diagram Project output on Rubrics perform
2. forecast the different analytics
method of the following different data responsibility in
in hospitality management.
-lecture- analysis and analysis data analysis
discussion explain its process.
technique  Text Analysis
 Statistical
Analysis
 Diagnostic
Activity Method Analysis
-Project  Predictive
technique Analysis

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NVSU-FR-ICD-02 (080519)
Republic of the Philippines
NUEVA VIZCAYA STATE UNIVERSITY
Bambang, Nueva Vizcaya
COURSE SYLLABUS
CS No. LM2-1S-2022-2023

Teaching and Learning Activities Assessment


 Data Mining

Self-pacing Among all the Written activity output Rubrics


Desired Course Content/ method on data analysis Values Time
different types of
Learning Outcome Subject Matter -mastery Data Analysis? Developed Frame
learning What do you think
technique is best suited for
the housekeeping
operations? Front
Office operations,
and back-office
operations?
At the end of the lesson, the III. Data Analysis Self-pacing Self-Paced Quiz Answer key Increase the Week
students should be able to: Process (Part I) method Learning Activity ability of self- 6–8
1. Data Requirements -modular confidence and
Specification approach teamwork
1. discuss data analysis process
2. Excel Data Analysis
in Microsoft excel; and
Overview Sense of
2. organize data analysis process
3. Working with Range Integrated Writing activity: written activity output Rubrics discovery in
in hospitality management.
Names method What is the on the importance of data processing
4. Excel Data Analysis -lecture- importance of the Microsoft Excel in via MS excel
Table discussion Microsoft Excel in analyzing data
5. Cleaning Data with technique analyzing data?
Text Functions
6. Cleaning Data
Containing Date Project output on
Values Activity method What are the Excel excel functions Rubrics
7. Working the Time -project functions used in
Values technique analyzing data?
8. Excel Data Analysis- Give examples.
Conditional Formatting

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NVSU-FR-ICD-02 (080519)
Republic of the Philippines
NUEVA VIZCAYA STATE UNIVERSITY
Bambang, Nueva Vizcaya
COURSE SYLLABUS
CS No. LM2-1S-2022-2023

Teaching and Learning Activities Assessment


Desired Course Content/ Values Time
Learning Outcome Subject Matter MIDTERM EXAMINATION Developed Frame
Week 9
At the end of the lesson, the IV. Data Analysis Self-pacing Self-Paced Quiz Answer Key Increase the Week
students should be able to: Process (Part II) method Learning Activity ability of self- 10 – 15
1. Excel Data Analysis- -modular confidence and
Sorting approach teamwork
1. discuss data analysis process
2. Excel Data Analysis-
in Microsoft excel; and
Filtering Integrated Writing activity: In Written activity output Rubrics Sense of
2. organize data analysis process
3. Excel Data Analysis- method your own opinion, on data processes discovery in
in hospitality management. Subtotals with Ranges -lecture- how can these data data processing
4. Excel Data Analysis- discussion processes be of via MS excel
Quick Analysis technique help to the data
5. Excel Data Analysis- analysis
Lookup Functions operations in the
6. Excel Data Analysis- hotel industry?
Pivot Tables
7. Excel Data Analysis- Self-pacing Among the Excel Written activity output Rubrics
Data Visualization method Data Analysis on Excel Data
8. Excel Data Financial -mastery processes, what is analysis processes
Analysis, Working with learning the topmost
Multiple Sheets technique processes the must
9. Excel Data Analysis- be
Formula Auditing and learned? Give 3
Excel Data Analysis- and explain your
Inquire answer?

Search the internet


Investigatory about the STR Research output on Rubrics
method Report. STR report
-research • Its definition,
method importance in the
hospitality industry,

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NVSU-FR-ICD-02 (080519)
Republic of the Philippines
NUEVA VIZCAYA STATE UNIVERSITY
Bambang, Nueva Vizcaya
COURSE SYLLABUS
CS No. LM2-1S-2022-2023

Teaching and Learning Activities Assessment


Desired Course Content/ Values Time
Learning Outcome Subject Matter relation to the Developed Frame
Revenue
Management.
At the end of the lesson, the V. Pulling It All Self-pacing Self-Paced Quiz Answer key Improve the Week
students should be able to: Together: Building method Learning Activity ability of being 16 – 17
an Analytical -modular data analytics
Organization approach
1. discuss the different phases of
1. Organizing Your Increase the
business with analytics; and
Analytics Department Activity method Case study Case study analysis Rubrics ability of self-
2. integrate decision making by
The Build versus Buy -project analysis on the output confidence and
building an analytical
Decision technique phases of business teamwork.
organization in hospitality
2. Integrated Decision analytics
management.
Making Promote
3. Performance Analysis: Self-pacing Describe the Written activity Rubrics creativity in
A Centralized View method advantages and output on data analytics.
-mastery disadvantages of advantages and
learning building your own disadvantages of
technique solution versus building your own
buying an off-the- solution versus
shelf solution. buying an off-the-
When might you shelf solution
choose one or the
other?
Research output on
Investigatory What data can data leverages from Rubrics
Method operations leverage marketing
-Research from marketing,
technique and how? What
operations
data might
marketing want
access to and how
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NVSU-FR-ICD-02 (080519)
Republic of the Philippines
NUEVA VIZCAYA STATE UNIVERSITY
Bambang, Nueva Vizcaya
COURSE SYLLABUS
CS No. LM2-1S-2022-2023

Teaching and Learning Activities Assessment


Desired Course Content/ would they use it? Values Time
Learning Outcome Subject Matter Would you Developed Frame
anticipate any need
to adjust the format
or parameters of
any of the data to
make
it more useable to
the other
department? What
would that be?
Week
FINAL EXAMINATION
18

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NVSU-FR-ICD-02 (080519)
Republic of the Philippines
NUEVA VIZCAYA STATE UNIVERSITY
Bambang, Nueva Vizcaya

COURSE SYLLABUS

CS No. LM2-1S-2022-2023

VII. COURSE REQUIREMENTS AND GRADING SYSTEM

Requirements Points Weight (%)


Mid Term 40
Term Examination 100 40
Class Standing 60
Recitation/Class Participation and Quizzes 20
Assignments 10
Group Outputs/Project 30

Final Term 60
Final Examination 100 40
Class Standing 60
Recitation/Class Participation and Quizzes 20
Assignments 10
Group Outputs/Project 30

Grading System: Cumulative


Final Grade = Mid Term Grade (40%) + Final Term Grade (60%)

Raw Score Grade Equivalent Descriptive Equivalent


60%
100 1.00 Outstanding
95 – 99 1.25 Outstanding
90 – 94 1.50 Very Satisfactory
85 – 89 1.75 Very Satisfactory
80 – 84 2.00 Very Satisfactory
75 – 79 2.25 Satisfactory
70 – 74 2.50 Satisfactory
65 – 69 2.75 Satisfactory
60 – 64 3.00 Fair
55 – 59 4.00 Conditional
Below 55 5.00 Failed
INC Incomplete
DRP Officially Dropped without Credit
UD Unofficially Dropped with a Grade of 5.00

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NVSU-FR-ICD-02 (080519)
Republic of the Philippines
NUEVA VIZCAYA STATE UNIVERSITY
Bambang, Nueva Vizcaya

COURSE SYLLABUS

CS No. LM2-1S-2022-2023

VIII. REFERENCES

A. Book / Printed Resources

Jones, P., (2008). Handbook of Hospitality Operations and IT. Oxford, UK: Butterworth Heinemann.

Dopson, L. R.; Hayes, K.D (2018), Food And Beverage Cost Control, Hoboken, New Jersey : John
Wiley & Sons, Inc.,

Shepard, R.J. (2002). Ethics in exercise science research. Sports Med, 32 (3): 169-183.
Silverman, S., Manson, M. (2003). Research on teaching in physical education doctoral
dissertations: a detailed investigation of focus, method, and analysis. Journal of Teaching in
Physical Education, 22(3): 280-297.

Smeeton, N., Goda, D. (2003). Conducting and presenting social work research: some basic
statistical considerations. Br J Soc Work, 33: 567-573.

Thompson, B., Noferi, G. 2002. Statistical, practical, clinical: How many types of significance should
be considered in counseling research? Journal of Counseling & Development, 80(4):64-71.

Resnik, D. (2000). Statistics, Ethics, And Research: An Agenda For Educations And Reform.
Accountability in Research. 8: 163-88

B. E-Resources

Dopson, L. R., Hayes, D. K., Food And Beverage Cost Control. 6th edition. (2016),
http://www.cotr.bc.ca/bookstore/cotr_web.asp?IDNumber=164 for a complete list of the
currently required textbooks.

Harding, R. (2014, June 30). The productivity puzzles. Financial Times. http://www.ft.com/

Financial Management (2019). HOG historical prices, Harley Davidson, Inc. common stock. (n.d.).
http://finance.yahoo.com/q/hp?s=HOG+Historical+Prices

Jack E. Miller, Lea R. Dopson and David K. Hayes (2014), Food and Beverage Cost Control Third
Edition, Retrieved January, 2020 from Beverage-Cost-Control-pdf

Dopson, L.R., Hayes, D.R, (2016) Food and Beverage Cost Control, 7th Edition (2016),
https://www.wiley.com/en us/Food+and+Beveragentrol%2C+7th+Edition

Marina Bay Sands, (2015). Media Centre | Company Information | Marina Bay Sands. [online]
Marinabaysands.com, <http://www.marinabaysands.com/company-
information/media-centre.html>

Noble, D.F. (2012), Gallery of best resumes: A collection of quality resumes by professional resume
writer, , http://login.library.sheridanc.on.ca/login?

Odom, C. K., "Logistics and Supply Chain Management in the Hotel Industry: Impact on Hotel
Performance in Service Delivery" (2012). UNLV Theses, Dissertations, Professional
Papers,
and Capstones. 1339., https://digitalscholarship.unlv.edu/thesesdissertations/1339

Partridge, A.R (2011) Foodservice Logistics Brings Value to The Table.


http://www.inboundlogistics.com/cms/article/foodservice-logistics-brings-value-to-the table/

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Republic of the Philippines
NUEVA VIZCAYA STATE UNIVERSITY
Bambang, Nueva Vizcaya

COURSE SYLLABUS

CS No. LM2-1S-2022-2023

Peter, B. and Griff, T.(2016), Chapter 4. Food and Beverage Services,


https://opentextbc.ca/introtourism/chapter/chapter-4-food-and-beverage-services/

STR Global (2012). Hotel types. http://www.strglobal.com/Resources/Glossary.aspx#H

Stuart-Hill, T (2013) A practical guide to competitive set selection: hotel business review,
http://hotelexecutive.com/business_tical-guideto-competitive-set-selection

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NVSU-FR-ICD-02 (080519)
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NUEVA VIZCAYA STATE UNIVERSITY
Bambang, Nueva Vizcaya

COURSE SYLLABUS

CS No. LM2-1S-2022-2023

Prepared by: Reviewed by:

KAVREN JOI M. DACLES PERCIVAL B. LABOG


Faculty Member OIC Program Chair, BS Information Technology

Adopted by:

MA. JERELYN Y. MAEJAN


Faculty Member

Recommending Approval:

EVANGELINE H. CASTRO, PhD CARLO F. VADIL, DPA


Dean, College of Industrial Technology Campus Administrator

Approved by:

JOCELYN P. CABRERA, PhD


Vice President for Academic Affairs

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