Professional Documents
Culture Documents
Environment and US
Since the earliest times, humans have needed to be sensitive to their
surroundings to survive, which means that we have an innate ( inborn )
awareness of our environment and seek out environments with certain qualities.
Humans have a strong need for safety and security and look for those
attributes in their environment.
Retailers. the hospitality industry and healthcare areas know this very well
and try to provide an atmosphere that creates a positive customer experience
and offers three important attributes: comfort, safety, and entertainment.
How can the environment impact
you?
The environment can facilitate or discourage interactions among
people (and the subsequent benefits of social support). For example,
an inviting space with comfortable chairs and privacy can encourage
a family to stay and visit with a patient.