LOGISTICS & INTERNATIONAL TRADE

1. Course Title: LOGISTICS AND INTERNATIONAL TRADE

2. Course Code: IBS3002
3. Program: International Business
4. Specialization: Foreign Trade
5. Credit Number: 3 credits
6. Level: Bachelor
7. Prerequisite: IBS2003- International Trade Transaction
8. Course overview
This course provides students fundamental knowledge on international logistics in the
global context. Specifically, the course focuses on basic activities of logistics,
international logistics environment and security the managerial procedure and system of
operational logistics in international trade and cooperation in logistics industry.
Moreover, in the current business context, when the efficiency of supply chain
management is emphasized, the course discusses how logistics and supply chain
management could create the competitiveness for companies in international trade.
9. Course Learning Outcomes (CLO)
Bloom
No Code Course Learning Outcomes
Taxonomy

1 Explain fundamental issues of international trade, logistics, 2

CLO 1
international logistics and supply chain

2 Explain the role and importance of logistics in the current 2

CLO 2
global business context

3 Analyze logistics activities in logistics services enterprises 4

CLO 3
and cooperation in the industry

4 Analyze issues occuring logistics services enterprises in 3

CLO 4
international trade
5 CLO5 Develop teamwork skill
Matrix of relationship between Course Learning Outcomes (CLO) and Program Learning Outcomes (PLO)

PLO

PLO10

PLO11

PLO12
PLO1

PLO2

PLO3

PLO4

PLO5

PLO6

PLO7

PLO8

PLO9
CLO

CLO1 X x x
CLO2 x
CLO3 X
CLO4 X x
CLO5 X x x
Overall X X X x X x x
Note: x is “contribution” and X is “high contribution. “high contribution” if the module has the
CLOs that are compatible with PLOs in both level of thinking order (such as both ELOs are
“evaluate”) and expertise areas. Otherwise, the module can be classified as “contribution”
10. Requirements to students
- Following the class schedule, reading required materials before class, actively
participating in-class activities, doing assigned exercises, cooperating to fulfill teamwork
reports and presentation
- Attending the end-term exam

11. Time allocation

Credit
Chapter Chapter Title Practical
Lecture Total
Work/Discussion(*)
1 AN OVERVIEW OF LOGISTICS 3 3 6
LOGISTICS & INFORMATION 0
2 3 3
TECHNOLOGY
DEMAND MANAGEMENT, ORDER 3
3 MANAGEMENT & CUSTOMER 3 6
SERVICE
4 INVENTORY MANAGEMENT 3 3 6
5 WAREHOUSING MANAGEMENT 3 3 6
PACKAGING FOR EXPORT & 3
6 3 6
MATERIAL HANDLING
 7 INTERNATIONAL LOGISTICS 6 6 12
TOTAL 24 21 45

12. Materials
- Contemporary Logistics; 11th Edition; Paul R. Murphy, Jr., A. Michael Knemeyer;
Prentice Hall (2015)
- International Logistics: The Management of International Trade Operations; 3rd
Edition; Pierre David and Richard Stewart, Cengage Learning (2011)

13. Course syllabus

CHAPTER 1
AN OVERVIEW OF LOGISTICS
1.1 Logistics and International logistics
1.1.1 Definition
1.1.2 The historical development of logistics
1.1.3 The increased importance of logistics
1.2 Logistics and supply chain
1.3 Logistical relationships within the firm
1.4 Logistics activities
1.4.1 Customer service
1.4.2 Demand forecasting
1.4.3 Inventory management
1.4.4 Order management
1.4.5 Warehouse management
1.4.6 Packaging
1.4.7 Materials handling
1.4.8 Transportation management
1.5 Infrastructure of international logistics
1.5.1 Transportation infrastructure
1.5.2 Communication infrastructure
 1.5.3 Utilities infrastructure
1.5.4 Services infrastructure
1.5.5 Legal & regulatory infrastructure

CHAPTER 2
LOGISTICS & INFORMATION TECHNOLOGY
2.1 General types of information management systems
2.1.1 Office automation systems
2.1.2 Communication systems
2.1.3 Transaction processing systems
2.1.4 Management information systems
2.1.5 Executive information systems
2.1.6 Decision support systems
2.1.7 Enterprise systems
2.2 The Internet’s influence on logistics
2.3 Information technology challenges
CHAPTER 3
DEMAND MANAGEMENT, ORDER MANAGEMENT & CUSTOMER SERVICE
3.1 Demand management
3.1.1 Definition
3.1.2 Demand forecasting models
3.1.2.1 Judgmental forecasting
3.1.2.2 Time series forecasting
3.1.2.3 Cause-effect forecasting
3.1.3 Demand forecasting issues
3.2 Oder management
3.2.1 Definition
3.2.2 Order cycle
3.2.1 Order transmittal
3.2.2 Order processing
3.2.3 Order packaging & assembly
 3.2.4 Delivery
3.3 Customer service
3.3.1 Definition
3.3.2 Dimensions of customer service
3.3.2.1 Time
3.3.2.2 Dependability
3.3.2.3 Communication
3.3.2.4 Convenience
3.3.3 Customer service management
3.3.4 Customer service in logistics
3.3.5 Some customer services in logistics in Vietnam
3.4 Relationship between demand management, order management and customer service

CHAPTER 4
INVENTORY MANAGEMENT
13.1. Definition
13.2. Objectives of inventory
13.3. The role of inventory in a logistics system
13.4. Inventory classification
4.4.1 Based on the process of supply chain
4.4.2 Based on inventory function
13.5. Inventory cost
4.5.1 Inventory carrying cost
4.5.2 Ordering cost
4.5.3 Stock out cost
4.6 Reorder point system and EOQ model
4.7 ABC classification method
4.8 Contemporary issues with managing inventory
4.8.1 Lean manufacturing
4.8.2 Service parts logistics
4.8.3 Vendor-managed inventory
 CHAPTER 5
WAREHOUSING MANAGEMENT
5.1 Definition
5.2 The role of warehousing in a logistics system
5.3 Types of warehousing
5.3.1 Public warehousing
5.3.2 Private warehousing
5.3.3 Contract warehousing
5.3.4 Multiclient warehousing
5.4 Design considerations in warehousing
5.5 Warehousing operations
5.5.1 Warehousing productivity analysis
5.5.2 Safety considerations
5.5.3 Hazardous materials
5.5.4 Warehousing security
5.5.5 Cleanliness and sanitation issues

CHAPTER 6
PACKING FOR EXPORT & MATERIALS HANDLING
6.1 Product characteristics
6.2 Packaging
6.2.1 Packaging objectives
6.2.2 Packaging functions
6.2.3 Labelling
6.2.4 Issues in packaging
6.2.4.1 Environmental protection
6.2.4.2 Metric system
6.2.4.3 Identifying packaging inefficiency
6.2.4.4 packaging’s influence on transportation considerations
6.3 Packaging in international trade
 6.3.1 Ocean cargo
6.3.1.1 FCL cargo
6.3.1.2 LCL cargo
6.3.1.3 Breakbulk cargo
6.3.1.4 Wood requirements
6.3.1.5 Markings
6.3.2 Air transport
6.3.2.1 Containers
6.3.2.2 Packaging materials
6.3.2.3 Markings
6.3.3 Road & rail transport
6.4 Materials handling
6.4.1 Materials handling principles
6.4.2 Materials handling equipment

CHAPTER 7
INTERNATIONAL LOGISTICS
7.1 Macro environmental influence on international logistics
7.1.1 Political factors
7.1.2 Economic factors
7.1.3 Cultural factors
7.2 International documentation
7.3 Terms of trade (Incoterms)
7.4 International organizations
7.4.1 International Maritime Organization
7.4.2 World Customs Organization
7.4.3 International Chamber of Commerce
7.4.4 National Governments’ Involvement
7.5 International trade specialists
7.5.1 International trade forwarders
7.5.2 Nonvessels-Operating Common Carriers
 7.5.3 Export management companies
7.5.4 Export packers
7.6 Logistics performance index

14. Relationships between Course Learning Outcomes (CLO) and Course Chapters

CLO1

CLO2

CLO3

CLO4

CLO5
Chapter

1 AN OVERVIEW OF LOGISTICS X X
2 LOGISTICS & INFORMATION TECHNOLOGY X X X X
DEMAND MANAGEMENT, ORDER MANAGEMENT X X X X
3
& CUSTOMER SERVICE
4 INVENTORY MANAGEMENT X X X X
5 WAREHOUSE MANAGEMENT X X X X
PACKAGING FOR EXPORT & MATERIAL X X X X
6
HANDLING
7 INTERNATIONAL LOGISTICS X X X

15. Relationships between Course Learning Outcomes (CLO) and Teaching and
Learning Methods (TLM)
Metho
Teaching and Learning Method
CLO1
CLO2
CLO3
CLO4
CLO5
Code d
(TLM)
Group
1 TLM1 Explicit Teaching 1 X X
2 TLM2 Lecture 1 X X X X
3 TLM3 Guest lecture 1
4 TLM4 Problem Solving 2 X X X X
5 TLM5 Brainstorming 2
6 TLM6 Case Study 2 X X X X
7 TLM7 Role play 2
8 TLM8 Game 2
9 TLM9 Field Trip 2
1 TLM1
Debates 3
0 0
1 TLM1 X
Discussion 3 X X X
1 1
1 TLM1 X
Teamwork Learning 3 X X X
2 2
1 TLM1
Inquiry 4 X X X
3 3
1 TLM1
Research Project 4
4 4
1 TLM1
Technology Based Methods 5
5 5
1 TLM1
Work Assignment 6 X X X
6 6
1 TLM1
Others 7
7 7
16. Relationships between Course Learning Outcomes (CLO) and Assessment
Methods (AM)
Metho
N
CLO1

CLO2

CLO3

CLO4

CLO5
Code Assessment Method d
o
Group
1 AM1 Participation 1 X X X X
2 AM2 Work Assignment 1 X X X
3 AM3 Oral Communication 1
4 AM4 Performance test 2
5 AM5 Journal and Blogs 2
6 AM6 Written Exam 2 X X X X
7 AM7 Multiple choice exam 2
8 AM8 Oral Exam 2
9 AM9 Written Communication 2 X X X
AM1
10 Project 3
0
AM1 X
11 Teamwork Assessment 3
1
AM1
12 Graduation Thesis/ Report 3
2
AM1
13 Peer Assessment 4
3

17. Assessment

Assessment Weight

CLO2

CLO4
CLO1

CLO3

CLO5
No Week Content
Method (%)

1 1-15 Chapter 1-7 AM1 10% X X X X

AM2, AM9,
2 11 Chapter 2-7 20% X X X X
AM11
3 1-15 Chapter 1-7 AM2, AM9 10% X X
According to
4 All AM6 60% X X X X
schedule
Total 100%