ROLEPLAY CLASS 7

R: Good morning, this is Brian Cristobal of x company, how can I help you?

c: Good morning, Candela Viscarret speaking, can I talk to Mr. Thomas please?

R: Sorry but Mr. Thomas is on a business trip, do you want to leave a message?

c: Could you please ask him if he could meet me at the airport at 8 p.m.?

R: Yes, would you mind spelling me your last name please?

c: It is V-I-S-C-A-R-R-E-T

r: Okay, and can you please tell me your telephone number?

c: Yes, it is 4456-2248

R: Ok so you are Candela Viscarret of x company and you telephone number is 4456-2248,
that’s correct?

c: Yes, it is fine

R: So do you want to meet Mr. Thomas at the airport tonight at 8 p.m.

C: That’s correct. Thank you for your time

R: Goodbye, thank you for calling

ROLEPLAY CLASS 8

R: Good morning, Brian Cristobal speaking

c: Good morning, this is Candela Viscarret of Chandle Security

R: Nice to hear from you!

c: I'm calling to arrange a meeting to discuss our latest business proposal

R: That sounds great

c: Which day would be convenient for you?

r: Does Monday at 10 am suit you?

c: That is fine, and where do you want to meet me?

R: How about going to Havana?

c: It is okay. So, Monday morning at 10am in Havana, is it correct?

R: Yes, it is okay. Thank you very much

C: Thank you
ROLEPLAY CLASS 9

S: Good morning! This is Brian Cristobal of Super Sales Rental. How can I help you?

c: Good morning! I would like to know more about car rental prices.

s: Of course. But first, could I have your name, please?

c: Oh, yes. This is Candela Viscarret speaking of HT company.

s: Sorry, I didn't catch your last name. Could you spell it?

c: Yes, of course. It is V-I-S-C-A-R-R-E-T

S: okay, I'll put you through to the rental department. Please, hold the line

s: This is Mario of the rental department. How can I help you?

c: I was wondering whether you could give some more information about

car rental prices.

r: What type of car were looking for?

c: A Toyota Rav 4

s: Ok, no problem. So, information about de the Toyota Rav 4

for Candela Viscarret.

c: It would be for August 8th until September 1st

s: Ok, that would be 25 dollars a day

c: I would like to make a reservation then.

s: Okay, so It's a Toyota Rav 4 for August 8th until September 1st bill

to Candela Viscarret. Can I have your telephone number, please?

c: That's correct. It's 46900946

s: So, 46900946

C: Yes, that's right.

s: Ok, thank you for your time

ROLEPLAY CLASS 10

R: Good morning. Bondberg Company, Brian Cristobal speaking. How may I help you?

C: May I speak with Mr Black from Sales Department?

R: One moment please. I’ll put you through.

R: Hello, Mr Black speaking

C: Good morning, Mr Black. I’m Candela Viscarret of LinerGen Electronics

R: Good/ nice to hear from you.

C: I’m afraid I will not be able to join tomorrow’s meeting because I have a business trip
(scheduled tomorrow at nine in the morning)

R: I understand, please give me a second while I check the schedule…. (Alright), what about
Thursday at 10 p.m.?

C: Okay, that’s (sounds) fine.

R: So, we’re meeting on Thursday at 10 p.m. Thank you for calling.

C: (Sorry for the inconvenience). See you soon.