Paris Azeem

Business & First Class Attendant.

Male 2nd February, 1993 Qatar, Doha

Citizenship: Pakistan
Refined leader and team player. Friendly hospitality worker committed to
customer satisfaction. Enthusiastic, energetic professional with
exceptional communication skills. Good learner and leads from the front.
Contact Hands on operations skills in 5 star Hotels as well as Airlines in Food &
Beverage Department. Expertise in Food Cost, Labor Cost, Team Training
&Team Development, Operations Management. Scheduling.
+974-50877914

parisazeem@gmail.com
Professional Experience

Business & First Class Crew

Skills Qatar Airways
Oct 2019 - Present

Customer Service Provide Personalized Service to Business Class & First Class
Operations Management Passengers according to the company's SOP's and passengers
expectations.Main duties Including but not limited to.Welcoming
Restaurant Management
Customers on Board the Aircraft & Show them to their seats.Assisting
Guest Service customers with their luggage and self introduction.Safety features of
Team Training the seat and the Aircraft.Introduction of the welcome & signature
beverage and serving of the welcome beverage according to the choice
Complaint Handling
of a customer.After T/O beverage and meal prefrence.Meal Serving
Brand Ambassador after take off as per customer's choice.Beverage Service and Digestif at
Profit & Loss the end of the service.Trained for First AID/ Medical Emergency on
borad the Aircraft.Trained safety & security brand ambassador.
Food Cost
Guest Relations
Restaurant General Manager
Pizza Hut
Languages Oct 2018 - Jun 2019

Main Duties Including but not limited to.Eight Walk in the restaurant to
English find out opportunity.Back of House Checking & Items expiry detail
Thai report.Preparation & deployment plan.Maintenance of the
restaurant.Daily sales & dough projection sheet.Marketing Plan &
Urdu
Budget achievement plan.Variance analysis, Labor Cost analysis,
Hiring, Pay Roll, Team Training, P&L Meeting.

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Mystery Guest Assessor
Inspirators for Hospitality
Aug 2017 - Sep 2019

Used to perform mystery Audits for all the PC & Marriott Hotels in Pakistan. Audits Including. Reservation
Department. Front Office Department. F&B Department. H/K Department. Security Department. Main purpose of Audits
were to observe and analyze 5 stars standards being followed by the hashoo group of hotels in Pakistan.

CEO & Founder

Paris Cafe
Jun 2015 - Aug 2018

Duties Including but not limited to.Cafe Designing. Menu Designing. Recruitment & Hiring. Team Training Including
setting SOP's. Customer Service & Complaint Handling. Budgeting, Labor cost & food cost. Profit & Loss.

Front Office Supervisor

Ramada Resort Khao Lak
Nov 2011 - Jan 2015

Main Duties Including but not limited to.Check in & Check out.Room Reservation & Room Selling.Upselling of
rooms.Restaurant & Other hotel facilities reservation for the guests.Keeping in touch with tours & travel agents for the
arrangements of rooms & showrooms. Team Training & Learning.

Educational History

BBA (Hons) Hospitality Management

White Lake University
Mar 2011 - Dec 2014

INTERESTS & HOBBIES

Reading, Swimming, Movies, Charity

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