11/3/22, 2:25 PM Quiz: Waiting Line: MANAGEMENT SCIENCE (1B)

Quiz: Waiting Line

Due
Nov 3 at 2:30pm
Points
20
Questions
10
Available
Nov 3 at 1:20pm - Nov 3 at 2:30pm
1 hour and 10 minutes
Time Limit
60 Minutes

Instructions

    

Attempt History
Attempt Time Score
LATEST Attempt 1
59 minutes 14 out of 20
*

* Some questions not yet graded

Score for this quiz:

14 out of 20
*
Submitted Nov 3 at 2:20pm
This attempt took 59 minutes.

Question 1 2
/ 2 pts

A small town with one convenience store has 2 one checkout counter with
two employees. Customer arrival rate is 16 and service rate is 31 per
hour. What is the average number of customer waiting for service?

 
0.35

Correct!  
0.55

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11/3/22, 2:25 PM Quiz: Waiting Line: MANAGEMENT SCIENCE (1B)

 
0.65

 
0.45

Question 2 2
/ 2 pts

A small town with one convenience store has 2 one checkout counter with
two employees. Customer arrival rate is 16 and service rate is 31 per
hour. What is the average time customer wait in line?

 
0.0242

 
0.0444

Correct!  
0.0343

 
0.0141

Question 3 2
/ 2 pts

K-pop Food Mart has its two channel-two counter system. Customer
arrival rate of 10 and service rate is 20 per hour each. What is the
average number of customer waiting for service?

 
0.321

 
0.213

 
0.231

Correct!  
0.123

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11/3/22, 2:25 PM Quiz: Waiting Line: MANAGEMENT SCIENCE (1B)

Question 4 2
/ 2 pts

K-pop Food Mart has its two channel-two counter system. Customer
arrival rate of 10 and service rate is 20 per hour each.  What is the
average time customer wait in line?

Correct!  
.492

 
.429

 
.924

 
.249

Question 5 2
/ 2 pts

Tres Pares recommend one checkout counter with two people.  This
meets the service goal with Wq = 2 minutes. Customer arrival rate 5 and
service rate is 8. The two counter system has better service, but has the
added cost of installing a new counter.

What is the the probability of zero customers in the system?

Correct!  
0.25

 
0.05

 
0.025

 
0.005

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11/3/22, 2:25 PM Quiz: Waiting Line: MANAGEMENT SCIENCE (1B)

Question 6 2
/ 2 pts

Tres Pares recommend one checkout counter with two people.  This
meets the service goal with Wq = 2 minutes. Customer arrival rate 5 and
service rate is 8. The two counter system has better service, but has the
added cost of installing a new counter.

What is the average number of customer waiting for service?

 
2.00

 
2.50

 
2.75

Correct!  
2.25

Question 7 2
/ 2 pts

Tres Pares recommend one checkout counter with two people.  This
meets the service goal with Wq = 2 minutes. Customer arrival rate 5 and
service rate is 8. The two counter system has better service, but has the
added cost of installing a new counter.

What is the average time customer wait in line?

Correct!  
22.5

 
21.5

 
25.5

 
20.5

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11/3/22, 2:25 PM Quiz: Waiting Line: MANAGEMENT SCIENCE (1B)

Question 8 0
/ 2 pts

Tres Pares recommend one checkout counter with two people.  This
meets the service goal with Wq = 2 minutes. Customer arrival rate 5 and
service rate is 8. The two counter system has better service, but has the
added cost of installing a new counter.

What is Pw?

 
65%

ou Answered  
85%

 
80%

orrect Answer  
75%

Question 9 0
/ 2 pts

Tres Pares recommend one checkout counter with two people.  This
meets the service goal with Wq = 2 minutes. Customer arrival rate 5 and
service rate is 8. The two counter system has better service, but has the
added cost of installing a new counter.

Interpretation of Pw and Wq.

 
85% of customers have to wait and the average waiting time is 25.5
minutes. Tres Pares needs to add more counters to meet its service
guidelines.

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11/3/22, 2:25 PM Quiz: Waiting Line: MANAGEMENT SCIENCE (1B)

 
80% of customers have to wait and the average waiting time is 20.5
minutes. Tres Pares needs to add more counters to meet its service
guidelines.

ou Answered  
65% of customers have to wait and the average waiting time is 21.5
minutes. Tres Pares needs to add more counters to meet its service
guidelines.

orrect Answer  
75% of customers have to wait and the average waiting time is 22.5
minutes. Tres Pares needs to add more counters to meet its service
guidelines.

Question 10 Not yet graded

/ 2 pts

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Quiz Score:
14 out of 20

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