e-Support Filename: TP12 333.

pdf
Date: 10-15-12

PRODUCTS AFFECTED / SERIAL NUMBERS AFFECTED:

All imageRUNNER ADVANCE Next Generation Devices

SUBJECT:
How to customize the wallpaper for imageRUNNER ADVANCE Next Generation Devices?

GENERAL:
This Technical Publication describes the procedure on how to customize the wallpaper for imageRUNNER
Next Generation Devices.

DETAILS:
The imageRUNNER ADVANCE Next Generation Devices allow customers to customize their Main Menu
User Interface background image (wallpaper) to be completely unique to their business or organization. The
customized wallpaper can include the company logo, custom image as well as personalized message and
reminder.

To help the customer to get the best results on their customized wallpaper, we recommend the customer
follow the following placement and pixel guidelines:

1. The button layout can be modified to accommodate design elements that can be adjusted from 3 to 16
button layouts.
2. The gray bars at the top and bottom will be carried out to other screens (ex. Copy and Scan and Store
Screens, etc.). Customized Wallpaper can change these bars to any color, but we recommend gray for
the best contrast with the text.

THIS TECHNICAL PUBLICATION IS THE PROPERTY OF CANON U.S.A. INC. AND CONTAINS CONFIDENTIAL INFORMATION OWNED BY OR LICENSED TO,
CANON U.S.A., AUTHORIZED CANON U.S.A., DEALERS MAY USE THIS TECHNICAL PUBLICATION FOR REFERENCE PURPOSES ONLY. ANY OTHER USE
BY AN AUTHORIZED CANON USA DEALER, OR USE BY ANY THIRD PARTY, IS PROHIBITED.
For additional technical information, please visit the Canon Systems and Technical Support Division website at: Page 1 of 9
www.support.cusa.canon.com. You can also call the Technical Support Center at 1-800-528-2830 or contact your Regional Support Office.
 e-Support Filename: TP12 333.pdf
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3. The Main Menu consists of “Show All”**, “Select a function” and Button Layout” areas. For best
results avoid placing any images under those 3 areas. We have included a pixel guideline below for your
reference:

4. Customized wallpaper only accepts the file type, dimension and naming convention listed in the table
below:
Item File Type (Naming Convention) Dimensions (Width/Height)
Full Screen Image *_BG.png (ex: Wall_BG.png) 800x600 pixels

Supported Devices:
imageRUNNER ADVANCE C5235/C5240/C5250/C5255

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PROCEDURE:
A. Service Mode Configuration
1. Access Service Mode Level 1, and then select “Mode
List”

2. Select “Copier”

3. Select “Option”

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4. Select “FNC-SW”

5. Navigate through the pages to find the “SVC-RUI”,

and select it.

6. Enter any number from 1 to 65535

Note:
This number will be the “password” that you need to
enter in the Remote UI in Step 2.

7. Click “OK”, and leave the device in Service Mode

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B. Remote User Interface Configuration

1. Enter http://<device IP address>/bgimport into the
address bar of Microsoft Internet Explorer.

Note:
1. This URL will only available when the service
mode switch has set to any value other than 0.
The service mode value will automatically reset to
0 every time the device is rebooted.

2. When an imagePASS device is attached, the Menu

Background Upload page can be accessed via
“http://<device_ip_address>:8080/bgimport”.

2. Click “Browse” and locate the image file that will be

imported to the device.

Note:
Only Files that meet the specific pixel and naming
convention can be uploaded. Please refer to the
“Details” section in this Technical Publication for
more information.

3. Select your image file and then Click “Open”

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4. Enter the password that you entered in Step A-6 in

the Service Mode Configuration.

5. Click “Start Importing”

6. Click “OK” when the “The image file has been

imported” window is displayed.

7. Restart the machine

Note:
You must restart the device for the changes to take
effect.

C. Local User Interface Configuration

1. Press “Settings/Registration” button on the Panel
2. Select “Log in”
3. Enter the System Manager ID and System PIN
4. Click “Close”

Note:
These steps are only necessary if you have system
manager ID enabled.

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5. In the Main Menu UI Screen, select the “User

Interface Settings” icon on the top right-hand corner.

6. Select “Main Menu Wallpaper Setting”

7. Select the “page down” button to go to Page 2

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8. Select “Other Settings 1”

9. Select “OK”

Note:
You can upload up to 20 images , the images will be
named “Other Settings 1”,”Other Settings 2”,etc.

10. The new custom wallpaper should be displayed on

the Local User Interface.

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Importance Note:

Q. Where are the “safe areas” to design?

A. When designing a background keep in mind that on screen text is not editable (e.g., “Select a Function” on
the Main Menu). In order to accommodate your design the button layout can be modified, and you can even
hide the “Show All” button.

Q. How many customized backgrounds may be uploaded?

A. Up to 20 custom backgrounds are supported on each device.

Q. Can I change the name of the custom background when selecting from the list of available
wallpapers for the Main Menu?
A. No, Backgrounds will be listed as “Other Settings 1”, “Other Settings 2” and so on.

Q. What happens if I try to upload a file that has the same name as a file that has already been
uploaded (ie. Custom_Background_bg.png)?
A. You will receive an error message from the RUI. Please change the file name and try again (e.g.
Custom_Background_2_bg.png)

Q. How do I delete backgrounds?

A. This will require a service technician to implement service mode setting. Once the device is in Service
Mode, open up the RUI with the same url (IPADDRESS/bgimport). Click Delete All. This will delete all of
the custom backgrounds until you import new ones.

Q. Can I delete just one background?

A. No. You can only delete all custom. You can upload the files that you would like to keep back onto the
device after a deletion

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