Nama : Hedrigh Harefa

Mata Kuliah : Bahasa Inggris

Program Studi : 50/S1-Ilmu Administrasi Negara

Modul 3 : Menulis Email Informal Dan Memo Bisnis

Kegiata Belajar 1 : Menulis Email Informal

Tes Formatif 1

1. There will be there paragraphs in this email and put them in a good order and write the subject of this
email.

To : stefanie@gmail.com
From : lindablair@gmail.com
Date :
Subject :

If there isn’t regular pioneer course scheduled,can you tailor make a course especiallyfor our staff?
We could it in ourconference room.

Dear Stefanie,

We are considerig sending some of our staff on a training course on customer services. Do you have
a suitable course available within the next few months? If so please let me have the dates times plus
costs.

Perhaps we can arrange to meet to discuss this-are you free next Friday 23 april at 10 am? I could
come over to you, or you could come over to my office. Please let me know.

Jawaban:
There will be there paragraphs in this email and put them in a good order and write the subject of this
email.

To : Stefanie@gmail.com
From : Lindablair@gmail.com
Date :
Subject : Costumer Services Training

Dear Stefanie,

We are considerig sending some of our staff on a training course on customer services. Do you have
a suitable course available within the next few months? If so please let me have the dates times plus
costs.

If there isn’t regular pioneer course scheduled,can you tailor make a course especiallyfor our staff?
We could it in ourconference room.

Perhaps we can arrange to meet to discuss this-are you free next Friday 23 april at 10 am? I could
come over to you, or you could come over to my office. Please let me know.
2. There will be four paragraphs in the email below and put them in a good order and write the subject
of this email.

To : niningnila@gmail.com
From : tutihera@gmail.com
Date :
Subject :

I know that your high profile in this industry would bring the crowds flocking to this lauch. We hope
you will decide to join us.

Richard and i are very excited about this campaign. We are hoping it will make the public more
aware of the importance of choosing a variety of fresh fruit and vegetables as part of their daily diet

Dear Tuti Hera,

It was good meet you again last week. As discussed, i would like to invite you to give the opening
speech at the launch of our healthy eating campaign. Yhis will be held at our leeds superstore on
Monday 10 august.

I am attaching a provisional programme, from which you will see that 10 minutes has been allocated
for the opening speech at 9.30 am. We will be happy to arrange your transport to and from our
superstore on launch day.

Best wishes.
Jawaban:
There will be four paragraphs in the email below and put them in a good order and write the subject
of this email.

To : Niningnila@gmail.com
From : Tutihera@gmail.com
Date :
Subject : Eating for Health Campaign

Dear Tuti Hera,

It was good meet you again last week. As discussed, i would like to invite you to give the opening
speech at the launch of our healthy eating campaign. Yhis will be held at our leeds superstore on
Monday 10 august.

Richard and i are very excited about this campaign. We are hoping it will make the public more
aware of the importance of choosing a variety of fresh fruit and vegetables as part of their daily diet.
 I am attaching a provisional programme, from which you will see that 10 minutes has been allocated
for the opening speech at 9.30 am. We will be happy to arrange your transport to and from our
superstore on launch day.

I know that your high profile in this industry would bring the crowds flocking to this lauch. We hope
you will decide to join us.

Best wishes.

3. Anda bertanggungjawab atas kedatangan seorang tamu dari taiwan, kim liem, yang akan
menghabiskan waktu sekitar dua malam tiga hari di kota anda. Anda akan mengurus rencana acara
kim liem dengan menawarkan beberapa acara berikut. Perhatikan dan catat apa yang kim liem minta
pada jawaban email anda. Buatlah email pertama ke kim liem dan email kedua dari kim liem kepada
anda. Berikut hal-hal yang dapat anda tawarkan kepada tamu.
 A tour of the factory.
 A sightseeing tour pf the city.
 A demonstration in the R&D department.
 A meeeting with the overseas sales director
 Lunch in a local restaurant.
 Use of the company courtesy car.
 A view of a video promotion film.

Jawaban:

Email 1

To : Kim Liem
From : You
Date :
Subject : Kim Liem’s visit

It is wonderful that you are going to come to our country especially visit our company.

It is my responsibility to arrange your visit here and i will be happy to take a tour of the factory on
the first day after lunch, and to have a demonstration in the R&D departement in the morning at 9 am
in the following day. A meeting with the overseas sales director will be arrange after demonstration
in R&D departement.

There will be lunch in a local restaurant, Handayani restaurant. The company also provides a car
during your stay here. A sightseeing tour of the city can be done on both days.

Please let me know if there is anychange you make. I really appreciate if you confirm the date of
arrival and your flight soon.

Best Regards,
You

Email 2
 To :You
From : Kim Liem
Date :
Subject : Kim Liem’s visit

Thank you for your email today. It is interesting that you perfectly arrange for my visit to indonesia
concerning with your company. I would be happy to come august 25 by cathay pasific arriving at 10
am in your lovely airport. Please change times as you like. I am looking forward to seeing you soon.

Regards,
Kim Liem

Kegiatan Belajar 2 : Memo Bisnis

Tes Formatif 2

1. Andrew jarret decides to inform philip Mason, DC’s personnel director about Harman Ninoy’s
plans. Here is Andrew’s memo.

MEMO
STRICTLY CONFIDENTIAL
To : Philip Mason
From : Andrew Jarret
Date :
Subject : Harman Ninoy. Product Manager

I understand from Harman Ninoy that he is planning to resign and take up employment with
a rival company. As you know, he has been involved in some advanced development work
which is essential for the succes of our new communications systems.

Not only is it important for him to continue his work for you and us but it could also be very
damaging if he takes all his technical know-know and experience to another company
working in a similar field.

It seems that he has been offered a higher salary by our competitors. I think we need to set up
a meeting very soon to discuss how bets to handle this matter. As soon as we have agreed a
policy line, we will need to interview Ninoy himself and resolve the situation as soon as
possible.

Answer these questions about the memo

1. Has andrew discovered which company approached Harman Ninoy?
Answer : Yes, he has
2. Why does andrew want Harman to stay with DC?
 Answer : he wants Harman to stay with DC because he is very technical kno-how and
experience in his field. Moreover, it is very damaging for DC if he leaves DC because the
company that he has been offered is a competitor of DC
3. What does andrew want to do about the situation?
Answer : he wants offer and interview Harman in order to give a policy line

2. Here is philip mason’s reply, from what you already know, fill in the missing words.

MEMO
To : Andrew jarret
From : Philip Mason
Date :
Subject : Harman Ninoy, Product Manager

Thank you for you datet yesterday.

It is true that ninoy is involved in some very important systems work. the success of our new
communications experiences depends very much on his advantageous some of the
knowledge he has would be very rival to a company. I feel he should stay at least another six
months or even one year if we can arrange it. I will be in my office all day tomorrow. Can we
meet to discuss the best way to handle this matter?

Meanwhile, i enclose a copy of Ninoy’s contract of employment which shows clearly that he
has to give twelve weeks’notice

3. Look at the memo below and decide how it can be improved.

Memorandum
To : All members of staff, Mandiri Cabang Kayu Putih
From : K.I.J
Date : 5 december 20...

As you know, one of the reasons for the introduction of PCs in Cabang Kayu Putih was to
provide us with feedback before we decide whether toinstall PCs in other departments. The
board asked me to submit a report an your experiences by the end of this week. I talked to
some of you informally about this last month. During my brief visit i noticed a yunior
member of staff playing some kind of computer game in the lunch hour,and a senior manager
told me that the used his for writing letter a job for a secretary, surely? So that i can compile a
full report, i would like very one to let me know what they personally use PC for, what
software they use and how long per day they spend actually using it. It would also be usefulfo
find out how their PC has not come up to expectations, and any unanticipated uses they have
found for their PC, so that other can benefit from your experience.
Answer :

To : All members of staff,Mandiri Cabang Kayu Putih

From : K.I.J
Date :
Suject : Feedback on personal computer

The board has asked me to submit a report on your experience using personal computer by the end
of this week, So, i need you to report as follow:
1. What you personally use PC for
2. What software you use. Metion the programs
3. How long perday you spend actually using PC
4. How your PC has not come up to your expectations
5. What unanticipated uses you have found for your Pcso that other can benefit from your
experiences

I hope i can have all your feedback before wedneday at 5 p.m. if you have any questions
regarding above, please call mebefore 5p.m. or just talk to sally my secretary on 323-4920