Purposive

Communication

Prepared by:
Ms.Jesellie Pastolero-Tripoli, LPT, MAT
Instructor

April 16, 2021

Today’s food for thought
Communication—is the meaningful
exchange of information through
messages.
Elements of the communication process
are:
-Sender
-Message
-Channel
-Receiver
-Feedback
(Barriers: Noises= Psychological and
Environmental)
 SENDER:

originator and sender of the

message
- responsible to make sure the
message is perceived in the way
he/she intended it.
-Example: supervisor sending a
memo to a subordinate
employee.
MESSAGE:
either words or body language that
transmits meaning.

Two types of messages are:

Verbal
Non-verbal
CHANNEL:
is the means used to pass the
message

Examples of channels can be

telephones, computers, face-to-face
conversations, memos, or e-mail.
RECEIVER:
- the ultimate destination of the
sender’s message.

-Example is a subordinate employee

receiving a memo from his/her
supervisor.
FEEDBACK:
- the response that a sender receives
from the receiver.
-Example,a manager sends a memo to
employees. The memo states that the
employees must clean their office
cubicles.

Feedback-when the employees clean

their cubicles.
Elements of the Communication Process
FEEDBACK:
- the response that a
sender receives from the
receiver.
-Example,a manager
sends a memo to
employees. The memo
states that the
employees must clean
their office cubicles.
Feedback-when the
employees clean their
cubicles.
 Six forms of communication are:

-Oral
-Written
-Formal
-Informal
-Verbal
-Non-verbal
 FORMAL INFORMAL
COMMUNICATION: COMMUNICATION:
-It is through the -It is transmitted
chain of command outside formally
within an authorized
organization to other channels without
members outside the
regard for the
organization.
Downward
organization’s
communication—is hierarchy of
the most familiar authority.
form and occurs -An example is a:
when a superior •Grapevine—
communicates with which is an
subordinates. informal
•Internal—memos, communication
reports, meetings, system that
written proposals,
develops among
etc.
•External—letters,
workers; often
written proposals, labeled as gossip
news releases, press or rumors.
conference, etc.
 ORAL
COMMUNICATION: WRITTEN
COMMUNICATION:
It is transmitted -is transmitted
through speech, through writing.
where listening is a Examples are:
vital component. •Letters
-a message is •Memos
interpreted by •Faxes
grasping the facts •E-mail
or feelings •Emoticons-
conveyed.
symbols
-Examples are:
constructed by
•Personal
using different
conversations
keystrokes to
•Speeches
produce facial
•Meetings
expression like
•Phone
:-)
conversations
VERBAL NON-VERBAL
COMMUNICATION COMMUNICATION:

-It is the - transmitted

transmission of through actions and
messages in the behavior rather
form of spoken than words.
words (oral). -Its four major
-Examples are: categories are:
•Telephone calls •Body signals
•Meetings •Object signals
•Voice mail •Space signals
•Video •Time signals
conferences
 Communication and Globalization
●
Sherry Turkle’s “Flight from Conversation”
(Connected but ALONE)
 Important points to ponder
1. we have sacrificed conversation for mere connection
2. Important new skill: it involves maintaining eye contact with someone

while you text someone else;

3. people of all ages and circumstances about their plugged-in lives. I’ve

learned that the little devices most of us carry around are so powerful that

they change not only what we do, but also who we are.

4. accustomed to a new way of being “alone together.”

5. “Someday, someday, but certainly not now, I’d like to learn how to have
a conversation.”
6.not too close, not too far, just right. I think of it as a Goldilocks effect.
 Important points to ponder
7. Human relationships are rich; they’re messy and demanding. We have

learned the habit of cleaning them up with technology.

8. The move from conversation to connection is part of this. But it’s a

process in which we shortchange ourselves. Worse, it seems that over time

we stop caring, we forget that there is a difference.

9.We are tempted to think that our little “sips” of online connection add up

to a big gulp of real conversation.

10. In conversation, we are called upon to see things from another’s point of view. (The
word itself is kinetic; it’s derived from words that mean to move, together.)
11.FACE-TO-FACE conversation unfolds slowly. It teaches patience.
 Important points to ponder
12. Shakespeare might have said, “We are consum’d with that which we were nourish’d by.”

13. ... our flight from conversation can mean diminished chances to learn skills of self-

reflection.

14.so many of us are willing to talk to machines that seem to care about us.

15.WE expect more from technology and less from one another and seem increasingly drawn

to technologies that provide the illusion of companionship without the demands of

relationship.

16. When people are alone, even for a few moments, they fidget and reach for a device. Here

connection works like a symptom, not a cure, and our constant, reflexive impulse to connect

shapes a new way of being.

17. Think of it as “I share, therefore I am.” We use technology to define ourselves by sharing

our thoughts and feelings as we’re having them. We used to think, “I have a feeling; I want

to make a call.” Now our impulse is, “I want to have a feeling; I need to send a text.”
 Important points to ponder

18. But in our rush to connect, we flee from solitude,

our ability to be separate and gather ourselves.

Lacking the capacity for solitude, we turn to other

people but don’t experience them as they are. It is as

though we use them, need them as spare parts to

support our increasingly fragile selves.

 Important points to ponder
19. Most of all, we need to remember — in between texts and e-mails

and Facebook posts — to listen to one another, even to the boring

bits, because it is often in unedited moments, moments in which we

hesitate and stutter and go silent, that we reveal ourselves to one

another.
After reading the text manuscript or after watching on TED Ed the video
of Sherry
Turkle‘s speech on ―Flight from conversation‖, answer the following
questions below:
a. 1. How has our relationship to technology change over the years? What sort of
"new" behaviors does Turkle see with how people used technology?

b. According to Turkle, why we are so enamored with mobile devices?

c. What does she think are the major consequences for preferring to communicate
with technology?

d. What does she want us to do to solve the problems she see? What are her
Solution?

e. What kind of evidence does Turkle use to support her argument?

●
Question for Analyzing and thinking critically (annotating and digesting text):
●
f. If someone accused Turkle of being a "hater" what would you say to them? Does
●
she hate technology? How do you know?
●
g. TED stand for technology, entertainment and design. Audiences at TED talk are
●
often technology lovers, which might make them "sensitive" to Turkle message.
●
How does she seem to craft her talk to work with this audience?
●
h. How does Turkle build her own ethos, or credibility?
●
i. How satisfying do you find Turkle's evidence? How well does she account for
●
what our social lives actually look like today offline?
●
j. How does Turkle's talk align with your own experiences or observations? How
●
does it differ?
Thank you for Listening and participating!

“Today’s pain is tomorrow’s fulfillment”

God bless and Keep safe!
- Ms. JPT