Management MCQs-2

The Role of a Manager in an Organization

1. Which of the following characterize a manager as being effective?

(a) They use a minimum amount of resources for the amount of outputs
produced.
(b) They devote a large amount of time to planning.
(c) They achieve their goals.
(d) They interview, select, and train people who are most suitable to fill open
jobs.
Answer: (c)
Explanation: Efficiency is getting output while using less resources. Hence, an
efficient manager is naturally characterised by one who produces results while
using less resources.

2. Which type of issues are first level managers routinely influenced by?
(a) long range issues
(b) short range issues
(c) strategic issues
(d) shareholder issues
Answer: (b)
Explanation: The first level managers are also called by the name of first-line
managers, shop-level managers, or the supervisors. They are responsible for
managing the workers—those employees who actually produce or
manufacture the product or provide the service that the company offers. They
are routinely influenced by short range issues as they have to deal with day-
to-day management.

3. Which one of the following people is known for his classification of 10

Managerial roles?
(a) W. Edwards Deming
(b) Ken Blanchard
(c) Tom J. Peters
(d) Henry Mintzberg
Answer: (d)

AGRIOFFICERS CHOICE, CONTACT-9669186818, 9926868282. 1

4. According to Mintzberg, managerial roles can be broken down into
interpersonal, informational, and
(a) Liaison.
(b) Decisional.
(c) Technical.
(d) conceptual
Answer: (b)

5. According to Mintzberg, which of the following is an example of the

decisional roles which a manager plays?
(a) Allocating some of the resources of the organisation
(b) Acting as a spokesperson for the organisation
(c) Monitoring progress
(d) Leading
Answer: (a)

6. According to Mintzberg, all of the following are examples of the

interpersonal roles of a manager, except :
(a) Acting as a symbol
(b) Negotiating
(c) Leading
(d) Acting as a liaison
Answer: (b)

7. Which of the following is not an example of a decisional role?

a. resource allocator.
b. disturbance handler.
c. negotiator.
d. figurehead.
Answer: (d)

8. The head of a division in a company who is responsible for the production,

marketing and finance of this division
and for generally ensuring its profitability is known as what type of manager?
(a) First-line manager

AGRIOFFICERS CHOICE, CONTACT-9669186818, 9926868282. 2

(b) General manager
(c) Supervisor
(d) Functional manager
Answer: (b)
Explanation: A general manager or GM is an executive who has overall
responsibility for managing both the revenue and cost elements of a
company's income statement, known as profit & loss (P&L) responsibility. A
general manager usually oversees most or all of the firm's marketing and sales
functions as well as the day-to-day operations of the business. Frequently, the
general manager is responsible for effective planning, delegating, coordinating,
staffing, organizing, and decision making to attain desirable profit making
results for an organization.

9. A staff manager is someone who performs which of these functions?

(a) is in charge of support functions such as finance, personnel or legal
matters
(b) Is responsible for recruiting and selecting new staff
(c) Deals with customer complaints
(d) Manages the staff of the organisation
Answer: (a)
Explanation: Staff manager is the executive who provides information, advice,
or technical assistance to aid line managers; does not have the authority to
give orders outside his or her own department or to compel line managers to
take action. Staff Manager is an assistant and advises line managers in
accomplishing the basic goals.

10. Motivating team-members will be classified as which one of the following

managerial roles?
(a) Spokesperson
(b) Disseminator
(c) Figurehead
(d) Leader
Answer: (d)
Explanation:
Interpersonal Roles

AGRIOFFICERS CHOICE, CONTACT-9669186818, 9926868282. 3

● Figurehead – includes symbolic duties which are legal or social in nature.
● Leader – includes all aspects of being a good leader. This involves building a
team, coaching the members, motivating them, and developing strong
relationships.
● Liaison – includes developing and maintaining a network outside the office
for information and assistance.
Informational Roles
● Monitor – includes seeking information regarding the issues that are
affecting the organization. Also, this includes internal as well as external
information.
● Disseminator – On receiving any important information from internal or
external sources, the same needs to be disseminated or transmitted within the
organization.
● Spokesperson – includes representing the organization and providing
information about the organization to outsiders.
Decisional Roles
● Entrepreneur – involves all aspects associated with acting as an initiator,
designer, and also an encourager of innovation and change.
● Disturbance handler – taking corrective action when the organization faces
unexpected difficulties which are important in nature.
● Resource Allocator – being responsible for the optimum allocation of
resources like time, equipment, funds, and also human resources, etc.
● Negotiator – includes representing the organization in negotiations which
affect the manager’s scope of responsibility.

AGRIOFFICERS CHOICE, CONTACT-9669186818, 9926868282. 4