A.

TOWS ANALYSIS

OPPORTUNITIES STRENGTHS STRENGTHS-

OPPORUNITIES
STRATEGIES

1) Emergence of e- 1) Geographic 1) Increase digital and

commerce and presence in different social media
social media regions. presence to attract
marketing. more consumers in
different regions.
2) Customers may 2) Strong online 2) Creating innovative
start preferring new presence on different solutions such as
and creative social networking bringing new service
products/services. sites. to the market just
like the new 5g
internet service.

3) Development of 3) Well-developed and 3) To come up with a

new technologies efficiently integrated highly integrated IT
to assist the IT infrastructure. infrastructure with
product/service the use of new
production and technologies that
delivery process improves production
and delivery
process.
 OPPORTUNITIES WEAKNESSES WEAKNESSES-
OPPORTUNITIES
STRATEGIES

1) Emergence of e- 1) Poor project 1) Project management

commerce and management practices.
social media practices.
marketing.
2) High job stress and 2) Globe Telecom can
2) Customers may consequent low reduce the job stress
start preferring new workers’ morale. and increase
and creative workers’ morale to
products/services. launch new and
creative products.
3) Development of 3) Poor customer
new technologies service (such as 3) Globe Telecom can
to assist the inefficient customer improve the
product/service complaint handling). customer service.
production and
delivery process
 THREATS STRENGTHS STRENGTHS-THREATS
STRATEGIES

1) Deteriorating 1) Access to the 1) Look for long-term

economic suppliers that offer suppliers that
conditions affect raw material at a provide the best raw
business lower cost. materials with a
performance. lower cost.
2) Competent and
2) Shortage of skilled 2) Invest in staff
committed human
labor in the market. training to develop
capital.
their competencies
for them to become
an asset in the
3) Globalization company.
3) Workplace diversity 3) Implement
pushes the
organization to workplace ethics and
cross national practice workplace
boundaries and diversity.
deal with cultural
diversity.
 THREATS WEAKNESSES WEAKNESSES-THREATS
STRATEGIES

1) The increasing 1) Less expenditure on 1) Increase of

number of direct the research and expenditure on the
and/or indirect development research and
competitors. activities. development
2) Growing 2) Criticism from the activities.
environmental environmentalists for
sustainability its poor waste 2) Improvement of
trends act as a management waste management
major threat when practices and practices and
offered inability to integrate integrates
products/services sustainability in sustainability in
are not business operations. business operations.
environment 3) Prices charged by 3) Pricing strategy can
friendly. the business may be resettled and
3) The deteriorating not be perceived as realigned to
economic justified when maximize the value
conditions affect compared to the for money and
business product/service overcome
performance. characteristics. challenges imposed
by deteriorating
economic conditions.