Student - Assessment - Submission - and - Declaration - (4) Ee

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STUDENT ASSESSMENT SUBMISSION AND DECLARATION

When submitting evidence for assessment, each student must sign a declaration confirming that
the work is their own.
Student name: Asmaa AL-Dleyan Assessor name: Hala Majdalawi
Issue date: Submission date: Submitted on:
2/August/2022 18/September/2022
Programme:
Higher National Diploma in Computing
3: Professional Practice
Assignment number and title: Planning a Training Event and Continuous Professional
Development (CPD)
Plagiarism
Plagiarism is a particular form of cheating. Plagiarism must be avoided at all costs and students
who break the rules, however innocently, may be penalised. It is your responsibility to ensure
that you understand correct referencing practices. As a university level student, you are
expected to use appropriate references throughout and keep carefully detailed notes of all your
sources of materials for material you have used in your work, including any material
downloaded from the Internet. Please consult the relevant unit lecturer or your course tutor if
you need any further advice.
Student Declaration
Student declaration
I certify that the assignment submission is entirely my own work and I fully understand the
consequences of plagiarism. I understand that making a false declaration is a form of
malpractice.
BTEC HN Student Submission and Declaration Form

Issue Date: June 2021 Owner: HN QD
DCL1 Public (Unclassified) Version 1.0
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Student signature: Asmaa Date:9/16/2022

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Assignment Answers:
Task 1:
Question 1:
Collaborate with your team to show how you plan to deliver the training event
effectively by designing a professional project plan with the following details.
Weeks Date Outline

The first week 8/10/2022 1)We have decided to organized our
first meeting in Company this meeting
all members was present, the leader
Suggest organizing an event and
ordered each team member to suggest
what would be the subject of the event
and we assigned a name to the team
(RAM Team).
The second week: 14/8 A meeting was held to discuss the

theme of the event chosen by each
member and the suggestions were as
follows:
Ali Abu al-Hija: Systems Analysis
Rama al-Sharafat: Cloud Computing
Asmaa Al-Deylan: Artificial
Intelligence
Mohammed Al Hariri: Metaverse
Maryam Al Amer: Blockchain
After discussing all the members of the
team and fully clarifying behind the
choice of each topic, a topic was
agreed upon is the blockchain.
Date:16/8 Meeting was held to discuss marketing

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ideas for Event and the outline of this
meeting:
1) Ali suggests that we create an
Instagram account and that enough
information about the blockchain be
published and that it be to promote the
event.
2) Asmaa suggested that we place an
advertisement in the form of a video of
the event as a kind of marketing.
Make an invitation card.
Date:17/8 We created an account on Instagram.
Date:19/8 We had a meeting to decide the budget

of
the event and divided the ratio as
follows:
1)marketing and promotion 43%.
2) Buffet Service 10%.
3) Event venues Booking 18%.
4) Reservation of technical equipment
29%.
The Third week: Date:22/8 A meeting was held to decide team

roles.
Asmaa AL-Deylan (The leader).
Rama Al-Sharafat (Supervisor).
Maryam AL-Amer (Coordinator).
Ali Abu al-Hija (Marketing).

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Mohammed AL-Hariri (designer).
Date:23/8 We had a meeting to decide to

distribute tasks to do the marketing
part
Event Marketing & Advertising
The actors at our filming:
1.Rama Al Sharafat
2.Mohammed Al Hariri
The photographer:
1.Ali Abu al haji

The writer of scenario
1.Rama al Sharafat
2.Maryam, Alamer
The editor of advertising:
1.Asmaa AL-Dleyan
2. Maryam, Alamer
Marketing
Created an account on Instagram to

market the event:
1.Ali Abu haji
The logo of profile photo
1.Mohammed Al harira
Creating an invitation card

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1.Asmaa AL-Dleyan
2.Rama Al Sharafat
Date:24/8 Start working on Ghant chart.
Date:26/8 The scenario of the announcement is

done.
The Fourth week: Date:28/6 The roles were distributed to the

actors.
Date:30/8 We did a Prova for advertising.
Date:31/8 Precision writing was started by

Asmaa and Maryem.
The Fifth week: Date:4/9 The advertisement was filmed by Ali

Abu Al-Haija and the actors were
Rama and Mohammed
Date:5/9_14/9 Practice the presentation during the

event.
Date:6/9 The venue has been booked
Date:8/9 The necessary technical equipment has

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been reserved
Date:10/9 The buffet meals to be served during

the event have been decided
Date:11/9 Everyone's roles within the event are

set.
Team member Role

Asmaa AL-Delyan The leader
The editor of advertising
Creating material for slides

Rama AL-Sharafat Supervisor
The actors in our advertising.
The writer of ad scenario

Maryam AL-Amer Coordinator
The writer of ad scenario
The editor of advertising
Creating a Ghant chart
Ali Abu Alhija Marketer
Creating an account on Instagram to
market the event.
The photographer for the advertising.
Doing a contingency plan.

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Mohammed Alhariri Designer
The logo of profile photo for Instagram
posts
The actors in our advertising.
Doing a contingency plan.
-The plan within the event:

10:35-10:50 preparing for the event
10:50-10:55 showing the advertising
10:55-11:00 sketch
Name Time Task
Asmaa AL-Dleyan 11:07-11:22 What is blockchain?
How does it work?
Double-Spending
Mohammed AL-Hariri 11:23-11:39 Money and Decentralized
Networks
Transparency
Break for 5 minutes
Ali Abu Alhija 11:45-12:00 The Future of Blockchain
Is Blockchain Secure?
Blockchain vs. Banks
Rama AL-Sharafat 12:01-12:16 How Are Blockchains
Used?
Payment Verification
Maryam Al-Amer 12:17-12:30 Privacy Risks for
Adoption Blockchain for
Distributed Storage
Activity
The End
1.electronic key card.
2. When the invitation is highlighted, a bracelet will be given to each of the invitees.
3.The ad will be displayed at the beginning of the event.

4. Two activities within the event will be released.

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5. After the announcement is displayed, the RAM team will display a representative
sketch and then start with the theme of the event.
-Project goals and objectives.
What is the reason for your event?
The blockchain exists because it aids in the verification of multi-step transactions that
require verification, traceability, and traceability. It can speed up data transfer
procedures, offer secure transactions, and lower compliance expenses. With blockchain
technology, contract administration and product origin verification are made easier.
Additionally, blockchain technology facilitates the secure exchange of valuable items
like money, shares, or data access rights and helps maintain tamper-resistant lists of
ever-expanding data records.
What are the goals this event is expected to achieve?

1. The recording and distribution of digital information is what blockchain is intended
to enable.
2. It enables users to secure ledger manipulation without the aid of a third party.
3. Blockchain technology is an electronic ledger that makes use of data structures to
streamline transactions.
4. It permits the use of a free coin in a decentralized setting.
5. Due to the fact that it is a sort of distributed ledger, it offers excellent transparency.
As a result, rather of discussing different issues, our network's participants share the
same documentation.
6. The cost can be decreased by using blockchain since it eliminates the need for
multiple middlemen or third parties in guaranteeing transactions.
7. This technology provides fresh instruments for digital world authentication and
authorization that meet the demands of many centralized administrators. As a result, it
makes it possible to establish fresh online connections.
What is your target audience?

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The general public is from the younger generations because they are considered one of
the most intelligent and technically advanced current generations in the workplace.
This audience is highly dependent on technology.
How many people are expected to attend?
There will be 100 attendees at this event.
Is there a cost associated with issuing tickets and what is it?
There is no cost for tickets.
Where will the event take place?
At Luminous College, building two on the second floor.

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-Project goals and objectives.

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-Event Time Table.

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-Create English-language training materials (Provide cloud link)
https://www.canva.com/design/DAFLWyqfIBo/GVzpN8-
QMbOA80bq3M5qxg/view?
utm_content=DAFLWyqfIBo&utm_campaign=designshare&utm_medium=
link&utm_source=publishsharelink

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-A project schedule with the activities “Gantt chart”. (Provide it as image)

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-Contingency plan. (Provide it as image)
Expected risks Contingency plan
If there is a problem in the We have chosen more than one place

hall, the presentation will to stay for the event and we have
be presented reserved two halls. If there are
problems in the first hall, the second
hall will be present.
If there is a problem with We have prepared more than one

the Internet network to maintain quality at the
time of the event
If it comes to the event There are spare seats if the number of

additional attendance attendees is more than the required
number
If there is a malfunction in The presence of technical tools ready

the equipment and with the same quality as the basic
technical tools tools such as a computer,
headphones and screen
The presence of another presenter so

that the main presenter thing
happened
Mohammed AL-Hariri
- There is another designer

Replacement of work roles
Maryam AL-Amer
- There is another coordinator

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Rama Al-Sharafat
- other security
Ali Abu al-Hija-
- Another marketer
Asmaa AL-Deylan
((Everyone can do all the duties))
If the card design fails There is more than one design for
invitation cards, and in the event that
none of them succeeds, the other is
ready
If there are any problems, To maintain safety, we will have

attend surveillance cameras and check on
the invention cards.
If there is a shortage of We have double the food in the

food, it depends on the buffet to avoid any mistake in serving
number of attendees food

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-Invitation cards for the event. (Provide it as image)

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-Investigate the responsibilities played by your group members in the team dynamic
and their efficacy to achieving shared team goals.
The Ram team was highly dynamic through their effective response to tasks and their
enjoyment of very high skills personal skills and professional skills Follower ideas
where the team worked very united and performed the required tasks immediately after
being presented to them where the team was very cooperative and the team members
were helping each other constantly without any boredom each of them had something
special that distinguishes him from the other as follows:
I am Asma Al-Dleyan the leader of the team was on the biggest responsibility
I called a team meeting to discuss our training event task. During that meeting, I
discussed with my group members and decided on a topic for our training event.
Then I divided the topic into smaller divisions and allocated them to my team members.
I asked them to create presentation slides for their topics. I also chose a topic.
I devised an event planning timetable. We chose to hold the training event at LTUC.
As the leader, it was my obligation to obtain approval from our unit lecturer. So, I met
with her and told her about our strategy. She approved of our plan. Then I called a
meeting to discuss Event marketing ideas, and I suggested that we place an
advertisement in the form of a video of the event as a type of marketing.
I've been working on an invitation card, deciding on an event budget, and editing the
ad. Then, on the scheduled date, we held the training session at university, and my topic
was 'Blockchain.' For this, I gathered a lot of material regarding the blockchain and
communicated it to the pupils.
Also, one of its members was a supervisor she is Rama Al-Sharafat
carry out the team members responsibilities and review all relevant project plans to
ensure correctness, ongoing monitoring, and adherence to all members' responsibilities.
It was her obligation as a team member to design an event plan that included all
deadlines. She was also active in advertising, and she was one of the individuals in
charge of advertising marketing and promotion.
she assisted the coordinator in writing the marketing script for the commercial. She also
collaborated with the team leader to produce concepts that were vital to the strategy,
define targets that were critical to the project's success, and brainstorm ideas.
she followed all of the team leader's instructions to follow her orders, exchange ideas
and assignments, and create effective collaboration.

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One of the things that made the team have a high dynamic was that one of its members
was a coordinator where the team had an organization and that's because of our
coordinator Maryam AL-Amer:
Initially, she was the one who offered a topic for the event, and then she was assigned
the role of coordinator. She was in charge of managing our team's work from meetings
and coordinating the work of each team member, and then she took over the
responsibility of creating a Gantt chart.
Then, with the support of the Leader, she worked on generating the presentation
content. She was checking on the work of neglecting the team, and in the end, she was
an interactive member of the team, and she completed my assignments that she received
from the Leader to the best of my ability and on time.
The team is not complete without a great marketer we had the best marketer ever who
made an account on Instagram to publish information and clarifications on the topic of
blockchain and respond to people's inquiries he also had secondary roles, such as
filming the advertisement and writing the alternative plan, and there he had rotate
inside the event, such as coordinating slides and providing a simple explanation.
He created the team logo. He worked as an ad model and also helped with commercial
editing.
He believes he has contributed to the team in numerous ways. He assisted in decision-
making and meeting schedule organization. He actively engaged in advertising and
photography trainings and contributed numerous suggestions. He believes he was the
team's creative brain, and that without his excellent role, the team would have missed
out on a lot of innovation and good communication because he was a link between them.
And that's how we're going to be the best dynamic team ever.

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Question 2:
1)Following the event, you're training and development manager has requested
feedback from you. Create a written assessment of the effectiveness and application of
interpersonal skills during the design and delivery processes.
-Communication and collaboration with individuals and groups are tasks that require
interpersonal skills in both your personal and professional lives. Positive relationships
and productive teamwork are more likely to develop in those with great interpersonal
skills. They are well-aware of their clientele and co-workers. Working with co-workers
that have great interpersonal skills is typically enjoyable.
That's why our team had great interpersonal skills as the team members had a good
communication skill include:
1)Active listening when a person in the team speaks, the listening skill is effective in the
team members by paying full attention to him and understanding what he is saying
honestly, also through the vocal and non-verbal response (facial expressions and
gestures) and also by asking the team members questions to each other to show their
interest, and this reduces misunderstandings and makes the person understand his co-
workers more.
2)Verbal Communication In our training event, verbal communication is the most
common form of communication. because during the planning phase, we had a lot of
discussions. As we planned the training event, we conversed with one another and
shared our opinions. Along with the lecturers, but also with our team this skill was the
most effective skill for team members when communicating with each other or when
communicating with other people not only in the work environment, i.e., they have the
skill of speaking clearly and appropriately by looking at the situation, in meetings
speaking formally, and when explaining something, avoid complicated words.
3)Non-verbal communication in our training session, nonverbal communication was
also utilised. When presenting, we made use of gestures and postures. For instance, we
pointed with our fingers to the contents of the slides, made eye contact with the students
to get their attention, and when the event was a success, we showed our joy by adopting
certain postures.
4)Dependability where the team members could be relied on in any task, including
punctuality and accomplishing the required work, this is how the team leader highly
appreciates the team members and trusts them in the tasks required of them.

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5)Conflict Resolution When any problem occurs with a person, this type of situation the
person can communicate with the team members to solve the argument because of the
ease of the negotiation process between the members and understanding both sides of
the argument where the team members have good listening skill and have good
solutions that benefit everyone because the conflict Resolution skill makes your work
environment more positive.
6)Leadership involves making effective decisions where the leader was effective and had
many interpersonal decision-making skills such as empathy and patience to make
decisions so that he valued all team members in other words, she assumes full
responsibility for the group and helps us get to where we want to go. she treats the
members of the team with respect and is open to talks with them.
7)Negotiation the leader able to listen to the needs of the team or co-workers
objectively look at a situation without becoming emotional and stay neutral and come
up with a solution that works for everyone team members able to hear both sides of a
situation.
8)Patience: we have in our team an ability to remain calm when others are speaking.
9)Motivation skills: we have in our team an ability to motivate others to achieve their
best for the desired objective and provide moral support
10)Creativity: we have in our team and an ability to think of or develop new ideas
rather than relying on old ways.
11)Time management: we have in our team abilities refer to the capacity to allocate or
manage time for specified activities while also conserving time.
12) Flexibility skills: we have the capacity to adapt to all settings and operate with easeis
referred to as flexibility.
Skills Application Individual effects Group effects

Communication Communicate It aided me in easily
skills politely with making a comprehended
the squad members favourable opinion what they ought to
and of me among my do
the lecturers on professors as well
the training as my friends
sessions

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scheduling.
Time management Each task in the It assisted me in collaborated with a
skills event should have reducing stress Mind at ease
its own timetable. and completing
duties on schedule.
Flexibility skills During the schedule This ability aided without fail
period, adjust all me in achieving conflict.
members and adapt work-life balance.
to all situations.
Problem solving Choose one of the This ability choose a theme

skills two suggested assisted me in jointly without
topics. dealing with a arguing
challenging
scenario.
Motivation skills Explain the tasks to This ability extremely effective

the new member. enabled me to be enthusiastically.
more confident in
my work.
Team work skills Direct the new This ability was The friendship
member concerning beneficial to me. camaraderie
the tasks. to generate new among the
friendship in the teammates benefits
class stronger.
Negotiation skills Obtaining approval This ability Teammates
to put on the even improved my collaborated
by doing something self-assurance without exception
excellent hesitant.
discussion with the
the school's
principal.
Active listening Take careful note of This ability was The members of
the lecturer and the beneficial to me. the organization
skills program to avoid worked without
coordinator’s misunderstandings any struggle.
instructions my works

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2)You should also include an assessment of your performance in this project and your
contribution to the team on which you worked.
I am the leader of my team (RAM Team) So, first and foremost, I called a team meeting
to discuss our training event task. During that meeting, I discussed with my group
members and chose a topic for our training event. Then I separated the topic into
smaller categories and assigned them to my team members. I asked them to make
presentation slides for their topics. I also chose a topic.
I made an event arrangement schedule. We decided to hold the training event in

LTUC So, as the leader I had a responsibility to get permission from our unit lecturer.
So, I met her and explained about our plan. She agreed with our plan and gave
permission.
Then I held a meeting to discuss marketing ideas for Event and I suggest that we place
an advertisement in the form of a video of the event as a kind of marketing.
I have been Making an invitation card, I decide the budget of the event, I edited the ad.
Then, at the planned date we held the training event in university in this training event
my topic was, ‘Blockchain’. For that I collected lots of information about the
blockchain and explained it to the students.

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3)Present with evidence of how you utilized time management skills effectively while
planning an event.
At first glance, Time management does not appear to be a difficult chore, and it is not,
but when it comes to implementation, it becomes quite intricate and difficult. Our team
held numerous discussions to determine the best method to handle the time.
Professional planning is described as the management of organizing one's work
schedule in order to effectively fulfil one's job tasks and meet the needs of constituents,
while maintaining a positive and successful balance of professional and personal time
for the organization and the individual.
We set aside time throughout our presentation planning session for several tasks. We
separated the duties into various categories and gave ourselves a deadline to finish them
on time. We were able to do our task on schedule and with less stress thanks to this
strategy. We employed several time management techniques. such as a Gantt chart or
an event schedule diagram. These techniques enabled us to complete the presentation
successfully. Additionally, this time management strategy had a significant positive
impact on our event. Our training event's success hinged on our ability to manage our
time effectively, which helped us achieve our goal. We used time management
techniques to complete our jobs ahead of schedule.
A good time management strategy gives you the freedom to pursue your objectives
creatively and actively. You may make time to consider the larger picture for yourself
and your business when you have a certain amount of time allotted to finish your
responsibilities.

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And that's through some of the skills we've used while organizing the event plan.
1. Set goals correctly: When we were setting goals that must be achieved, they are
logical, achievable, and the time allotted for them is appropriate.
2. Prioritize wisely: We were prioritizing tasks based on how they would be
accomplished during the day.
So that those tasks were divided into
Important and urgent
Important but not urgent
Urgent but not important
Not urgent and not important

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3. Set a time limit to complete a task: This skill helped us set time constraints.
To complete the tasks to be more focused and efficient by making a small extra effort
that we were determining a certain amount of time and allocating it to each task this
was helping us to identify potential problems before they appeared in this way, we made
plans to deal with them.
Take a break between tasks: because the team was cooperative and did many tasks
without a break, the leader gave a vacation in order to maintain concentration and keep
the motivation in the team members, this makes them update themselves to do a better
job.
Organize yourself: This is done by using the Ghant chart to further manage time in the
long run by writing appointments for the end of each task and determining how long it
will take and also by allocating days to specific tasks.
Remove non-essential tasks/activities: We have always been on the lookout to remove
excess activities or tasks and replace them with identifying what is more important and
worth implementing because removing non-essential activities will free up more of our
time to spend on more important things.
Plan ahead: All the team members were doing to do a list daily of tasks to be completed
during the day.

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4) Consider the of having dynamic team members in a group to meet its goals.
Team dynamics
The dynamics of the team determine the team's direction. The personalities of the team,
their interactions with one another while working, the nature of the team's work, and
the setting in which the team works all contribute to the dynamics of the team. If a team
is aware of its dynamics, they can predict its potential success. The team can find
success if there is a strong sense of team dynamics. None of the issues will have any
impact on the club's good team dynamics.
The effectiveness of team dynamics depends on how strong it is, and how powerful team
dynamics is depends on the following qualities. Openness and trust, decision-making by
consensus, inclusiveness and diversity, sharing of goals, willingness to admit errors,
involvement and leadership, and a sense of belonging. A team will succeed in its project
if it exhibits these qualities and has a positive team chemistry.
Team dynamics in training event

The cooperation and camaraderie of our team members is the primary factor in the
success of our team dynamic. To complete the work successfully, the entire crew gave it
their all. As a team, we had a strong understanding of one another. Not just that, but
also our openness to new experiences, our readiness to acknowledge and own our
errors, our optimism, our self-evaluation, and our emphasis on our desired outcome.
These are the explanations for our positive team chemistry. It is a huge duty that has
been assigned to us. However, we were unafraid. because we discovered that our team
dynamic was strong. We believed in the value of our input. We had trust in our
contribution. That’s why we had achieved our goal and done the training event as well
as we expected. The strong and efficient dynamics of our team lead us to the success.
The relationships, exchanges, communication, and collaboration that take place
amongst group members are referred to as team dynamics. If the team's dynamics are
positive, its members will be able to work together more successfully, produce better,
more creative ideas, and have a higher likelihood of achieving their particular common
goal.
Positive team dynamics may have many advantages for your company, not the least of
which is that they are the most reliable way to unlock the full potential of your
employees' skills and knowledge.
In a company or workplace, team dynamics are crucial because they affect creativity,
productivity, and effectiveness. Changes in group dynamics may result in improved job

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outcomes and higher customer satisfaction because group work is so crucial in
enterprises. Without positive team dynamics, the business or place of employment could
fail.
In this circumstance, our team had good team chemistry, which made it possible for us
to cooperate. We shared our shared goal and objective with the group because we all
shared it. This ultimately produced an effective result because the goal and objective are
now being worked on by a group of creative people with a variety of different ideas,
which was made easier by the positive team dynamic among us.
Improved Results the team was working at their best to achieve bigger results, they
were more focused, their goals were clearer, and they worked together better.
Greater Collaboration the team was working in an informal and more friendly
environment; they were achieving higher levels of cooperation and synergy.
Faster Decision-Making our team members were more inclined to listen to each other
and therefore had to make decisions more quickly.
Greater Commitment group members had a higher sense of value as they were more
committed and loyal.
Feedbacks the leader was given to each member in the team feedback.

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Task 2:
Question 1:
1. Investigate how the following problem-solving strategies can be beneficial in
planning a training event:
 Brainstorming
 Divide and conquer
-Brainstorming:
In a word, brainstorming is one of the most original methods we work on ideas when
solving problems. We can either develop an original idea or expand on an existing one.
Since brainstorming has no set rules, it can be used either singly or in groups.
To begin with, a goal is established to clarify the primary objective of brainstorming.
The several challenges that arise are studied whenever we have a final objective to reach
or an issue to resolve.
In addition, several facets of the issue or circumstance are examined, and solutions to
the difficulties are listed.
When brainstorming, there is no set structure and all ideas are valid. Throughout the
brainstorming, every idea is recorded.
The purpose of the brainstorming process was to generate fresh ideas without judging
any previous ones.
Here are some outcomes of brainstorming.
1.Its primary goal is to find an original or creative solution to a problem.
2.Additionally, brainstorming places a focus on enhancing our ideation process and
elevating people's creative thinking.
3.Allowing for criticism and welcoming a wide range of ideas is one of the main goals of
brainstorming.
4.Another goal of brainstorming is concept association, which motivates us to group
ideas or improve upon existing ones.
5.Last but not least, it thinks that giving an issue a fresh perspective might generate a
ton of creative solutions.

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The Benefits of Brainstorming
1It alters our usual way of approaching problem-solving and provides us with a fresh
perspective on the same situation.
2.Since brainstorming is an all-encompassing process, it focuses on diverse ideas to
provide a full solution.
3.Students are regularly taught how to brainstorm since it encourages self-learning and
better comprehension.
4.Additionally, it is a fantastic tool for increasing teamwork and for bringing everyone's
ideas together.
5.When making a list or finding a solution to an issue, receiving group feedback during
a brainstorming session is quite beneficial.
6.Individuals from various industries can brainstorm without any technical issues
because there are no right or wrong ways to do it.
Types of Brainstorming
Brainstorming Techniques
Typically, there are two methods to brainstorm: independently or in a group. However, there
are several different ways we can brainstorm for ideas:
Analytics Brainstorming
In doing so, we examine the current situation from a different angle and rely heavily on
technologies. Some of its key subtypes include mind mapping, reverse brainstorming, SWOT
analysis, Five Whys, gap filling, and diverse analysis.
Quiet Brainstorming
This is typically done when team members are unable to meet in person so that they may still
share ideas via collaborative brainstorming, brain-netting (online brainstorming), slip writing,
etc. to come up with the best potential solution.
The divide and conquer technique solve an issue by doing the following:
1. Divide: Breaking the problem down into subproblems that are smaller instances of
the same sort of problem.
2. Conquer: Conquer the subproblems by recursively solving them.
3. Combine: Combine the subproblem solutions into the solutions to the main supplied
problem.

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Beneficial:
1. Simplify the problem to make it easier to solve.
2. It is feasible to delegate the task to more than one member in order to save time and
effort.
3. We collect all feasible options from various points of view.
4. We provide better problem solutions.

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Question 2: Clearly show the implementation of different problem-solving techniques in
the planning and execution of an event.
We had a lot of difficulties setting up the training event and during the preparation
phase. Problems with scheduling, money, meeting team members after lectures, and
difficulties obtaining permission to host a training program in a college are a few
examples. Therefore, we employed several problem-solving strategies to come up with
remedies for those issues.
Brain storming: One of the key methods for solving problems is brainstorming. It is also
quite efficient. A technique for collaborative thinking is brainstorming. People create
groups to brainstorm solutions to certain problems. This is something to think about.
Brain storming in the event: we had trouble choosing a topic from four options for our
training event. One Systems Analysis, Cloud Computing, Artificial Intelligence,
Metaverse or Blockchain . We used the brainstorming technique for it. First, we
organized as a group, with each team member congregating in one location to discuss
the issue. Then everyone in the group gave their thoughts. The majority of people
thought it would be a helpful subject for the student is a blockchain. So, we chose that
subject.
Problem: Selecting a topic from four options (Systems Analysis, Cloud Computing,
Artificial Intelligence, Metaverse or Blockchain)
•Step 1: Formed a group.
•Step 2: Arranged a group meeting with the members.
•Step 3: Thought about the problem.
•Step 4: Expressed the personal opinion one by one.
•Step 5: Got solution
Solution: The majority of members are willing to the training event on the topic
Bblockchain So, Selected that topic.
SWOT: Strengths, Weaknesses, Opportunities, and Threats, or SWOT analysis, is a

technique for solving problems. In projects, SWOT analysis is typically employed. It is
used to identify a project's dangers and weaknesses and develop strategies for
overcoming them. It also assists in identifying a project's possibilities and strengths and
generates fresh ideas for advancing that project toward success.

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SWOT in the event: we wanted to do the event for students from other disciplines but
some colleagues said that it would be very difficult to do an event for students from
other disciplines so we got an idea to use the SWOT analysis method and identify the
possibilities and difficulties.
Strengths: Each teammate was Weakness: We just had a small supply

determined and willing to complete a with us.
mission and deal with any challenges.
Opportunities: We have strong Threats: We must offer accurate proof of

knowledge with most teachers so they the problems. If not, we want to confront
trust what we are going to offer their the impending negative effects.
students.
We discovered the risks and our weaknesses through this study. Moreover, we
discovered our advantages and strengths. SWOT analysis assisted us in completing our
assignment effectively.
The 5 Whys method: A problem-solving method that is iterative is the five whys
method. It is both easy to use and efficient. The five whys method's primary goal is to
identify the precise cause of problems. It can be used to tasks, workplaces, or daily life.
Finding the source of a problem can be done by repeatedly asking "why" inquiries.
Each response will serve as the foundation for the subsequent inquiry, and finally, the
issue's cause will be identified.
The 5 Whys method in the event: we had trouble setting up team meetings. In order to
make it easier to identify the problems, we wrote the problems down and further broke
them into smaller chunks in accordance with the drill-down technique. Following that,
we discussed the issues by asking one another "why" questions.
1.Why is it so difficult for us to set up a meeting?
because teammates don't all congregate at once.
2. Why don't they congregate?
due to their lack of time.
3. Why don't they have time?

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Because they are unable to congregate during our session times
4. Why can't they meet up after the sessions?
because they typically travel great distances.
Why shouldn't we look for a substitute?
Yes, there is a solution: set up online meetings using Zoom or video conferencing using
Microsoft Teams.

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Question 3: Substantiate why each step of the “Six Steps Problem Solving Model” is
important
Problem solving models are used to solve the myriad issues that arise in the workplace.
While many people solve problems on a daily basis, there are a range of approaches
that can be used to find a solution.
Complex challenges, for example, for teams, working groups, and boards, are typically
handled more quickly when a shared, collaborative, and rigorous approach to problem
solving is adopted.
Advantages of Six-Step Problem Solving:
For the problem solving (PS) group, the Six-Step technique provides a targeted
procedure.
1.It ensures consistency because everyone understands the strategy that will be taken.
2.Data helps to reduce bias and preconceptions, resulting in increased objectivity.
3.It aids in the removal of divisions and promotes collaborative working.
4.It prevents PS groups from straying into other issues.
5.It also aids PS groupings in reaching an agreement.
6.It reduces the confusion that occurs when different problem-solving strategies are
utilized on the same topic.
7.It simplifies the decision-making process.
8.It offers a reasonable option.
The Six Steps:
1.Define the Problem
2.Determine the Root Cause(s) of the Problem
3.Develop Alternative Solutions
4.Select a Solution
5.Implement the Solution
6.Evaluate the Outcome
The procedure is one of constant improvement.

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The purpose is not to solve but to evolve, always altering the answer as new obstacles
surface by repeating the Six Step Process.
Step One: Define the Problem
Step One is about diagnosing the problem – the context, background and symptoms of
the issue. Once the group has a clear grasp of what the problem is, they investigate the
wider symptoms to discover the implications of the problem, who it affects, and how
urgent/important it is to resolve the symptoms.
1.Define the Problem:

The first step is to identify the problem, which requires knowing about the current
circumstance, its history, and the symptoms of the illness. The group studies the more
widespread symptoms after acquiring a complete understanding of the problem to
determine the ramifications, prospective victims, and how important it is to resolve the
symptoms.
At this stage groups will use techniques such as:
 Brainstorming
 Interviewing
 Questionnaires
The key of this point is determining the fundamental reasons by asking pertinent
questions
The RAM group will keep changing the definition of the problem as this process
progresses. As more symptoms are discovered, the true nature of the issue becomes
clearer.
2.Determine the Root Cause(s) of the Problem:

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The RAM group starts looking into the problem's cause once all the symptoms have
been identified, it has been determined what the issue is, and a preliminary definition
has been reached. The team tasked with tackling the issue will employ resources like:
 Fishbone diagrams
 Pareto analysis
 Affinity diagrams
These methods aid in the methodical collection of data and help to narrow in on the root
causes of the issue. The term "root cause" refers to this.
At this stage, the group may return to step one to revise the definition of the problem.
The key of this point is Assumptions are exposed and underlying difficulties are
discovered during this process. This is also a chance for data collection and
analysis.
3.Develop Alternative Solutions:

The goal of analytical, creative issue solving is to come up with multiple answers rather
than just one. The most obvious solution to an issue is frequently not the best one. The
RAM team concentrates on:
Finding as many, no matter how ridiculous, solutions as possible.
examining the relationship between each solution and the problem's primary causes and
symptoms.

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determining whether various solutions can be combined to provide a superior solution
to the problem.
At this point, removing solutions that would be less successful in treating the symptoms
and the underlying cause is more important than coming up with a single solution.
The key of this point is Decisions are made inside the group via creative selection to
choose the optimal course of action.
4. Select a Solution:
The fourth step involves groups evaluating each of the selected, viable ideas and
choosing just one. This phase incorporates two significant enquiries.
Which choice is the most useful?
Which strategy is preferred by those who will use and carry it out?

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The viability of a solution can be assessed by looking at:
Can it be put into action in a timely manner?
Is it reasonable, reliable, and realistic?
will boost the efficiency of resource use?
Can you adapt to new and developing circumstances?
Are the risks controllable?
In the organization's Favor
Which approach is preferred?
The secret to success is getting the solution's users and implementers to accept it.
The previous steps are now put into use. A solution could seem overly radical,
complicated, or impossible to users and implementers. The previous two steps provide a
variety of plausible options for users and implementers to discuss and choose from, as
well as helping to justify the decisions taken by the RAM group.
The key of this point is Once the group has developed solutions and alternatives to the
problem(s), they must balance the advantages and disadvantages of each choice by
anticipating the results.

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5.Implement the Solution:
Initial project planning starts after the chosen course of action and establishes:
project director.
Who else needs to be involved in the solution's implementation.
what time the project will begin.
The major achievements
What steps must be completed prior to putting the solution into practice?
What steps must be made to put the solution into practice?
Why are these steps required?
A Gantt chart, timeline, or log frame may be used by the group
Between Steps 5 and 6, the operational/technical implementation of the chosen solution

takes place.
The key of this point is Create a plan for completing the solution method.
6.Evaluate the Outcome:

Now that the project is underway, the panel must keep an eye on how it is being carried
out to make sure its suggestions are implemented. The following inspections are part of
the monitoring process:

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Successes have been achieved.
The price is included.
The required work has been completed.
Due to the misconception that the project will address the aforementioned issues, many
working groups skip Step Six. However, doing so frequently prevents from achieving
the desired outcome.
Effective teams set up feedback systems to identify when the project is veering off track.
They also make that no new issues are being created by the project. This action depends
on:
the gathering of data
procedures for precise, specified reporting
The project manager provides frequent updates.
When necessary, challenging acts and progress
Evaluation in Step Six assists the team in determining whether to move forward with
the implementation or revert to a previous step when the project's findings become
clear. After the solution goes live, the PS group should keep track of its development
and be ready to restart the Six Step process as needed.

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Overall, problem-solving with the Six Step technique is straightforward and
dependable. An intuitive and dependable method for tackling problems is to take a
creative, analytical approach.
It helps keep groups on track, and enables a thorough investigation of the problem and
solution search. It involves implementers and users, and finds a justifiable, monitorable
solution based on data.
The key of this point is at this point, an evaluation of the problem-solving process's
outputs and outcomes is required
This technique keeps groups on track and allows for an in-depth analysis of the
problem and solution search.
**Pictures had taken from this website

The Six Step Problem Solving Model (free-management-ebooks.com)

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Question 4: Present how you can achieve critical thinking with the help of six steps.
Critical thinking steps:
Step 1: Knowledge
In terms of critical thinking, the fundamental level of knowledge acquisition necessitates
the ability to distinguish what is being said: the topic, the issue, the thesis, and the
important points. I should learn more and pursue themes that interest me. I should read
wonderful books on interesting subjects that will offer me a greater understanding of
the world, logic, and science.
Step 2: Comprehension
Understanding the stuff read, heard, or seen requires comprehension. When I
comprehend, I make the new knowledge I've gained my own by tying it to what I
already know. The more involved I am with the information, the more I will understand
it. The major indicator of whether I have understood something is whether I can put
what I have read or heard into my own words.
The capacity to connect seemingly unrelated pieces of information and put them
together to produce new ideas is crucial in becoming a master of any skill. In contrast to
knowledge, comprehension is an understanding of the subject matter.
Step 3: Application
Application necessitates that I understand what I have read, heard, or seen, and that I
carry out some work to apply what I have learned to a real-world scenario.
It is not an option to learn what I should do but never put it into practice in real life
situations. Use what I've learned and enjoy the outcomes.
Step 4: Analysis
Breaking down what I read or hear into its component elements allows me to see how
the concepts are ordered, related, or connected to other ideas. To improve my critical
thinking, I analyse both form and content.
Any tough or seemingly complex subject or tale contains components that can be
analysed to provide a clearer understanding of what occurred. Learn to deconstruct
and understand what is happening by viewing the tale as discrete portions of a greater
picture, just as a news story delivered from multiple news outlets with diverse motives.

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Step 5: Synthesis
The capacity to combine the bits i evaluated with other knowledge to create something
unique is referred to as synthesis.
Step 6: Evaluation
Evaluation occurs after we have absorbed and studied what has been stated or written,
as well as the reasoning given to support it. Then we can evaluate this knowledge to
determine whether I can offer or withhold belief and whether or not to conduct a
specific action. Never put evaluation before of the other critical thinking phases;
otherwise, I will be guilty of "rushing to judgment." When emotion replaces logic,
evaluation takes precedence over analysis.
-I can Achieve a Critical Thinking with Solving Problems steps through:

1.Approach: It is a good mindset to be aware of the various approaches to a problem.
2.Time is money: With a critical thinking mentality, you'll see that not every
information acquired is pertinent to comprehending the problem and devising a
solution. Critical thinking forces you to prioritize your time and resources by examining
and taking only what is absolutely necessary.
3.Appreciation for Diverse World Views You will be able to relate with many different
points of view if you are open-minded. Critical thinking allows you to see past cultural
conventions and recognize the factors that can influence decision-making. Empathy and
understanding are important qualities for effective leadership and teamwork.
4.Communication has improved: Critical thinking can help you become a better
communicator after you grasp how to examine and produce evidence for any given
premise. It is vital to have relevant and consistent points in supporting theory while
speaking.
5.Decision-making: When you can apply critical thinking to address problems, your
abilities change. Making decisions becomes easier if you have developed critical
thinking skills. You will be able to acquire a more analytical or logical way of thinking,
leading to more accurate judgments.
6.Reason: Deductive and inductive reasoning styles will be taught. One will also learn
when to employ one over the other. Decisions based on logic and reason, rather than
emotion or instinct, are more effective at issue solving.

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Question 5: Evaluate how you applied critical thinking skills to one of your contingency
plan solutions.
Applied critical thinking skills

Defining the problem One of the important members did
not come to the event
Gather data, opinions, and I've had a meeting that involves
arguments. bringing the problem to the
members to collect their opinions.
1.Is the member sick.
2.He has a death case.
3. On a trip abroad
Analyse and evaluate the data The absence of one of the

important members and there is
no alternative to it.
But we don't know why he didn't
show up, it's possible that he's
sick, has a death case, is on a trip
abroad or Unjustified absence.
Identify assumptions. If he was sick, he should have

informed us and brought a medical
report proving it.
If he has a death case, he should
let us know and take a vacation
and decide on that according to
the degree of kinship.
If he had a trip outside the
country, he should have informed
us and asked for a vacation before
a certain time to appoint a
member in his place.
That's why we have to train the
whole team to play each other's
roles so that they can do any job.
Establish significance It is better to have a new team to

replace the main team in order to

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ease the burden on the main team
Make a decision/reach a We will have a new team for each
conclusion. department to carry out the same
tasks with the main team so that
everyone has another replacement
in case of any emergency event
Scenario Trigger Response Who to Key Responsibilities Timeline

inform
Who What What When
One team The team For Head of Head of Oversee Alert head As soon
member is member is software, departme departme situation. of as
an expert in absent/sick consult nt. nt. departmen absence
one of your / leaves the the user t. is
most company manual. confirm
critical unexpecte ed.
systems, dly
and no one Team Team Maintain The As soon
else manager. manager. contact with problem as
understand team; assess and possible
s how it situation and appropriat .
works. His offer e steps
or her support. must be
absence communic
could cause ated to the
critical team
work to be manager
delayed. and team
members

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Team Team Adapt Workload As soon
members members workload to should be as
take on assessed possible
additional and .
tasks, and redistribut
report ed based
challenges/ on
concerns to organizati
manager. onal
priorities.

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Task 3:
Question 1: Consider the importance of Continuing Professional Development (CPD)

and how it will grow your personality
Importance of Continuous Professional Development
Continuous professional development is the complete process of acquiring information
and abilities for the workplace through independent and interactive, participation-
based learning.
In the workplace, ongoing professional development is crucial. Because it assures that
people's professions will continue to be competent. This CPD typically increases
professional knowledge and skills. CPD is a lifelong process that is continual and
continuous. Additionally, it aids in their advancement and increases their income.
CPD ensures that a person's professional talents maintain up with the most recent
standards set by others in the same industry. It also makes sure the person stays
relevant and up to date.
CPD enables individuals to keep contributing meaningfully to their team. You improve
your productivity at work. This encourages people to remain motivated and intriguing
by helping professionals develop in their jobs and take on new roles where they may
manage, coach, and mentor others. People would get new opportunities, knowledge, and
skill sets if they focused on CPD.
Entrepreneurs can gain public confidence in their field through CPD, which benefits
both employees and employers. CPD contributes to bettering life's quality and
protection, as well as the economy, property, and the sustainability of profit.
Therefore, if professionals adhere to this Continuous Professional Development, they
can accomplish their ultimate life aim.
Importance of CPD in training event
Continuous professional development refers to the full process of acquiring and
improving skill-based knowledge and abilities through open and participatory intuitive
learning. The completion of the training event was the ultimate goal of our assignment,
thus in order to properly complete it, we took into account where we were in the CPD
process. Because effective CPD is crucial in every workplace. During that examine we
realized that we have a better process in CPD. This resilience enabled us to accomplish
our main objective.

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Continuous professional growth ensured the effectiveness of the training event as well
as our training skill strength. Not only that, but we also ensured our ability to lead and
manage. As a result, we were able to hold a training session at another school while also
establishing a reputation on our campus. CPD benefited us both as individuals and as a
team. That is how we achieved our objectives.
Importance of CPD in own role
This CPD has been beneficial to me. It aided me in building a future career plan
through the implementation of CPD in the training event. CPD is a continuous process.
After comprehending the concept of CPD, I had a clear understanding of the process of
obtaining my final goal. I knew I couldn't achieve my ultimate goal in one shot. I aim to
put in the effort. CPD is essential in any person's profession. This CPD helped me figure
out where I am in my career. Not only that, but it also helped me generate ideas that
will help me develop throughout my career.
The importance of continuing professional development:
CPD guarantees that your abilities remain up with the current standards of others in
the industry.
the same field
• CPD ensures that you retain and improve your knowledge and abilities.
provide an expert service to your customers, clients, and the community
• Continuing education keeps you and your knowledge relevant and up to date. You
have
more conscious of changing trends and developments in your field The rate at which
Change is undoubtedly happening quicker than ever before, and this is a hallmark of
the new normal.
in which we live and work You will be left behind if you remain static, like the currency
of
Your knowledge and abilities become obsolete.
• CPD enables you to continue to make a significant contribution to your team.
improve your workplace effectiveness This will help you advance in your career.
and advance into new roles where you may lead, manage, influence, coach, and mentor.

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Others should be mentored.
• Continuing education helps you stay interested and fascinating. Experience is an
excellent teacher, but
It does imply that we tend to repeat our actions. Focused CPD begins
you to new possibilities, knowledge, and skill areas
It will grow my personality through:
1.To stay up with the standards of others in the same field.
2.Maintaining and improving knowledge and abilities to provide a competent service.
3. I keep current with new trends.
4. I have gotten more effective at work.
5. I'm still interested in your field.
6. I have a better awareness of the significance of your work.
7. I can contribute to the advancement of knowledge and technology in my field.
8. It gives me access to subject matter specialists.
9. Possibility of boosting public trust in a professional or group of professionals.

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Question 2: Construct a development plan outlining your future goals and identifying
how these can be realised. (The required skills)
Name: Asmaa AL-Dleyan

Date:9/15/2022
Software Engineering
Caree mission statement-get a job as a software engineer in a good company
Major career goals
Complete diploma in Pearson college as a 25/9/2023
software engineering
complete the top up degree within two 25/9/2025
years (Bachelor's degree)
Work in a good company 11/1/2025
Work and complete the master degree 25/9/2027
Open a private business for me 7/7/2028
Get a job at the University of Cambridge 1/1/2029
A+ -I have accomplished this I demonstrate high competence.
B + - I have this skill competency but some improvements could be made.
C -I need to improve this skill competency.
D -I need to put in considerable work to develop this skill competency.
E -I need to acquire this skill develop this competency.
Skill/competency
Now 4 8 12
months months months
Good communication A+
Managing challenges A+
Interpersonal Awareness B+ A
Time management A+
Critical thinking B+ A+
Learning new skills and knowledge A
Thinking Skills A
Building collaborative relationship C B+ A+
Coach others and developing others A+
Good team working B+
Giving Motivational support A
I used the aforementioned questionnaire to examine my future ambitions. I set a time

schedule to reach my goal in stages. My professional goal is to work as a Software

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Engineer for a reputable organization. But I won't be able to reach that objective
immediately. This would occur as a result of ongoing development. As a result, I
examined the goals' steps.
I want to finish my diploma in Pearson College as a software engineer in 25/9/2023, then
I want to finish the top up degree within two years (Bachelor's degree) in 25/9/2025,
then I want to work in a good company in 11/1/2025, then I want to work and complete
the master's degree in 25/9/2027, then I want to open a private business for me in
7/7/2028, then I want to get a job at the University of Cambridge.
I wish to strengthen my talents for this step-by-step advancement. So, I devised a
personal growth plan to assess my skill level. This self-evaluation was based on my
performance in training event design and execution. This made me recognize what my
best characteristics are and what qualities I want to cultivate. First and foremost, I
chose several interpersonal abilities to assess their impact on me. The grading portion
was then separated into the following categories:
A+ -I have accomplished this I demonstrate high competence.
B + - I have this skill competency but some improvements could be made.
C -I need to improve this skill competency.
D -I need to put in considerable work to develop this skill competency.
E -I need to acquire this skill develop this competency.
1.Good communication: I gave this talent a 'A Plus'. Because I had a fantastic
interaction with my instructor and all of my teammates during our preparation session.
That's why they were so supportive.
2. Managing challenges: I discovered that I am an excellent challenge manager. Because

I am the head of my team, I encountered numerous difficult situations during the
implementation time of our training event. But I managed them well and completed the
training event on time. That is why I gave that talent a 'A +' grade.
3. Interpersonal awareness: I gave this competence a 'A+' Because I believe I have been
recognized for my interpersonal skills. I am skilled at self-evaluation and self-analysis.
4. Time management: I gave this a 'A+'. Because I planned and organized my

assignments. I assigned a time limit to each work. As a result, I completed my tasks on
time.

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5. Critical thinking: I gave this skill a 'B+.' Because it was more difficult for me to
ponder and come up with a solution when my lecturer asked me to answer any
challenging questions. I discovered that I desire to increase my critical thinking
abilities. But in four months, I was able to improve my talent.
6. Thinking skills: I gave this talent a 'A+' Because I discovered that I can think about
and comprehend the notion of at ask. As a result, I completed my work on time.
7.Learning new skills and knowledge: I gave this skill a 'A+' Because I found it easier to
understand a concept or a new thing when someone else explained it to me.
8. Building a collaborative relationship: I gave this a 'C' As I previously stated, I had

some trouble functioning as part of a team. As a result, I'm having some difficulties
forming collaborative relationships. But in four months, I'll improve to a 'B' grade, and
in eight months, I'll have that skill.
9. Coaching and developing others: I gave this talent a 'A+' Because I instructed my co-
workers on how to perform the tasks during the event's preparation and
implementation periods. Because I am the team's leader. They listened to me and
improved their talents.
10.Good team working: I gave this talent a 'B+.' I have strong teamwork skills;
however, I believe I could improve a little more. Because I had some difficulties working
with a group. Working in a group makes me a little uneasy. But in four months, I will
have mastered this skill.
11.Giving motivational support: I gave this talent a 'A+' since during our work session,
I provided more motivational support to teammates who thought they couldn't finish
the assignment on time. I urged them on. As a result, they completed their assignment
on time.
I will grow my talents within the time frame allotted to me, and I will reach my career
goal in a step-by-step continuous development process.

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Question 3: Differentiate between two motivation theories and the impact on the
employee performance in the workplace.
Motivational theories are responsible for determining what forces motivate people to
work toward a desired objective. Motivational theories commonly distinguish between
internal and extrinsic causes.
Nowadays, there are numerous forms of motivational theories.
1.Maslow’s theory
The most well-known is Abraham Maslow's content theory of motivation, which
explains motivation by satisfying wants in a hierarchical order. Dissatisfaction drives us
to seek fulfilment because satiated wants do not inspire.
Maslow’s theories - Search (bing.com)

Needs are internal circumstances that are necessary for the continuation of life as well
as the nourishment of growth and well-being. Hunger and thirst are two biological
needs caused by the body's demand for food and water. These are essential nutrients for
living.

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Competence and belonging are two psychological wants that stem from the self's need
for environmental mastery and warm interpersonal interactions. These are essential
nutrients for growth and health.
Maslow's need hierarchy hypothesis organizes needs into a five-tiered hierarchy, with
lower demands coming first. The requirements are presented in descending order.
1. Physiological needs: These are the fundamental necessities of humanity. Examples
include air, food, drink, clothing, and shelter.
2. These are the conditions for a threat-free and secure environment.
3. The demands for affiliation or belonging are referred to as social wants.
4. Esteem needs: These are prerequisites for self-respect and self-esteem. This is self-
assurance, independence, and achievement.
5. The desire for self-fulfilment or satisfaction is referred to as self-actualization.
Maslow’s in training event
Physiological requirements:
First and foremost, we gathered all of the materials required to hold the training event.
Such as topic data, laptops, money, and so on.
2. Safety requirements: We then went over the entire topic with the members. Because
we believed it would be a barrier against conflict during the training event.
3. Social requirements: We kept solid friendships among our teammates. This aided us
in building team strength.
4. Esteem requirements: We considered all team members and assigned tasks to each
one. This action saved everyone's self-esteem.
5. Self-actualization: On the final day of the training event, we gave it our all. We were
all pleased with our effort.
Herzberg’s motivation
Herzberg’s motivation-hygiene theory is basically called Herzberg’s two factor theory.

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Herzberg's Motivation Theory - Search (bing.com)
was developed to address employee motivation and identified two causes of job
satisfaction. He contended that motivational variables have an impact on job
satisfaction because they are founded on an individual's need for personal growth:
achievement, acknowledgment, work itself, responsibility, and advancement.
Hygiene variables, which represented deficiency needs, characterized the workplace

setting and may make employees unhappy with their jobs: business policy and
administration, supervision, compensation, interpersonal interactions, and working
circumstances, on the other hand.
This theory shows a clear view of what are the essential factors that impact the workers
in their work field.
This theory helps people to identify what are qualities they should develop to get ahead
in their field
According to Herzberg's motivation-hygiene hypothesis, two elements influence the

workplace and workers. They are motivational and sanitary considerations.
1. Elements of motivation: These factors have a favourable impact on how employees

operate within the firm.

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Motivation factors have six components that encourage workers.
They are:
 Achievement
 Recognition
 The work itself
 Responsibility
 Advancement
Herzberg’s motivation-hygiene theory in training event
We examined the motivational and hygienic aspects that influence our project using this
approach.
Poor hygiene characteristics, according to this hypothesis, can reduce project

satisfaction. So, first, we examined the hygiene factors.
Company policies: Our campus's fundamental guideline is that all of our work must be
unique and free of plagiarism.
Supervision: Our lecturer was the project's supervisor. The supervision of our lecturer
was very helpful to us.
Relationships: We all had a good friendship among our teammates.
Work conditions: There were some work conditions for us such as, project should finish
on time, late submissions will not be accepted
Remuneration: The training event was a non-profit one.
Salary: The training event was a non-profit one.
Motivation's Influence on Employee Productivity: Employees who are motivated are

more likely to be productive than those who are not. Most organizations go to great
lengths to excite their employees, but this is usually easier said than done. Employees
are all unique individuals with unique likes, dislikes, and requirements, and different
things will motivate each of them.
3. Job Description, Working Conditions, and Flexibility: Employee motivation and

happiness are substantially increased when an employee does the correct job for his

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personality and skill set and does well on the job. To maintain a high level of employee
motivation, a safe and non-threatening work environment is required. Flexible human
resource practices, flexible time, work from home, and childcare are also likely to result
in happier and more motivated employees.
4. Pay and Benefits: It is simple to keep staff motivated with appropriate benefits. It is
more difficult to draw the line between extensive benefits that motivate all employees
and raises and greater pay that retain and recruit the finest workers and keep them
happy and motivated to work for you.
5.Corporate Culture: Developing a positive and employee-friendly company culture is

an excellent motivator.

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Question 4: Criticize different ways to measure the performance and the tools and
techniques used for CPD evaluation.
In this task, we were asked to identify a variety of evidence criteria that are
used to assess effective CPD. We must also review the written criteria,
finding the most relevant factors. CPD (Continuous Professional
Development) is a lifelong process of learning and personal development. It
is the process of updating organizational members' skills and knowledge so
that they can remain professionally competent for the rest of their lives. If a
company member does not continue to grow professionally, a new
employee with the most up-to-date skills and knowledge can take their
place.
A person cannot be competent professionally if their skills and knowledge
are not updated in accordance with time and requirements. It is an ongoing
process throughout one's professional career. Criteria used to assess
effective CPD The following are some criteria for effective CPD that are
used as a measure:
1.Time management Time management is critical for effective CPD. To
complete any task, we must organize our time so that we can think clearly
about it. We must make advantage of the time available to us in order to
complete the assignment. For example, we organized the training activities
for two months in advance.
We divided our job amongst ourselves, but no one completed their tasks on
time. Our team members began working before a week of training sessions,
so there was a sense of urgency to do the project. As a result, time
management is critical for effective CPD.
2.Support:
People encounter numerous challenges when beginning a new job or
competing in their field. They should always keep their professional
abilities and expertise up to date. They cannot do it alone in this

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circumstance. For effective CPD, they need have the support of their
parents, friends, family, and others.
3.Reviewing outputs:
A person should be aware of their own talents, performance, and strength.
A person should review themselves in order to better their performance.
He should review and provide input on the previous days. Following the
review, we will have a better understanding of our performance and
strengths, allowing us to successfully develop ourselves. As a result, the
habit of examining ourselves aids in effective CPD.
4.Coherence:
There should be interaction between work and personal lives. The critical
reasoning that we used to address the professional challenge can also be
used to overcome personal problems. For example, while designing and
delivering an event, I used critical reasoning abilities to solve a problem.
Similarly, we must utilize critical reasoning to solve problems in our
personal lives.
Evaluation is as basic to professional development

Measuring the performance of your personnel is a must. If you need to develop your
firm or just build on your current success, this is a procedure that can have a significant
impact on operations. There are numerous methods for measuring performance,
whether it is done individually, as a group, internally, or externally. Consider a number
of industry-accepted techniques to measuring employee performance in your
organization.
Evaluation What are the How is the What is being How is the
level questions, information measured or information
Treat? collected? evaluated? used?
Participants' Did they enjoy At the end of Initial fulfilment to improve the
reactions. each session, experience

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it? manage program's
questionnaires. design and
Did they make implementation
good use of
their time?
Was the leader

knowledgeable
and helpful?
Were the
refreshments
nice and
fresh?
Was the space

adequate?
Does the
information
make sense?
Will it be of
any use?
Temperature?
Were the
chairs
relaxing?
Participants' Did the Paper and Participants' to improve the

learning participants pencil tools new knowledge program's
gain the Simulations and skills content,
necessary Presentations appearance,
knowledge and of and
skills? Demonstration organization
s Oral and/or
written
reflections of

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participants
Participant
portfolios
Organization Is adoption Collected a assisting, to document

support and being participation facilitating, and and strengthen
change campaigned information advocating on organizational
for, facilitated, behalf of the support in
and organization order to lead
supported? future change
Was there projects
public and
public
support?
Were the
problems
resolved
swiftly and
efficiently?
Have adequate
resources been
made
available?
What is the
impact on a
company?
Did it have an
impact on the
organization's
culture and
procedures?
Participants' Did organized Questionnaires Questionnaires

use of new participants discussions The scope and are used to
knowledge and put their new with quality of assess

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skills knowledge and participants' documentation improved
abilities to supervisors enhancement documentation
use? Participants' and and
reflections, implementation implementation
either vocal or , as well as
written program
Participant content
portfolios implementation
Audio or video .
tapes with
actual notes
Student Did it have an Records of Students' To focus on

learning What impact on the student's cognitive and improve
is the impact student's student records. learning each
on student performance portfolios of outcomes component of
outcomes? participants
or (Performance, program design
Structured
achievement? Execution and and
interview
Is it having an questions with Accomplishmen implementation
effect on the students, t) .
pupils' parents, Psychomotor
physical or teachers, and/or development's
emotional administrators overall influence on
well-being? passion
(professional
Are pupils attitudes and
more self- dispositions) (skills
assured as and behaviours)
learners?
Is student
attendance on
the rise?
Is the number
of dropouts
decreasing?

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1. Performing a 360 Degree Evaluation

a. Gather appraisals from subordinates
b. Perform a self-appraisal.
c. Collect colleague feedback.
d. Compile supervisor evaluations.
2.Conducting Performance Measurement
1.Use quantitative measurements.
2.Compare quantitative plans, goals, and results.
3.Ensuring Work Quality
a. Evaluate employee work quality.

b. Establish random quality control checks.
4.Gauging Time Management
a. Measure time spent on particular tasks
b. Give regular, but not too frequent, feedback.
Collect feedback from subordinates:
The team supervisor was enjoying his job. He had a fantastic leadership style.
Perform a self-evaluation: Work on a self-evaluation and appraisal of my work so that I
can perform my best at the event.
Collect comments from colleagues: The RAM team was hesitant because everyone was
offering all of his feedback, and we were attempting to improve our job based on the
feedback we were receiving.
Supervisor Rating Compilation: The supervisor's assessment of their assessment had a
good impact on the team's work, and the assessment increased the team's performance.
Perform a performance measurement: This type of performance evaluation is
subjective and not objective; thus, measurement is essential in the event.

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Comparison of Quantitative Plans, Objectives, and Outcomes:
Gathering information, developing plans and goals for job performance, and
determining whether or not your goals have been met.
And compare the plans, the plan, the goals, the results, and the results that the event is
entitled to.
Set measurements and goals to construct an action plan that matches my aims and my
job, so the event is presented in the best way possible.
Evaluate the quality of team members' work: The team members were productive, and
everyone did their task to the best of their abilities, and the team members were
dedicated to their work and delivered it on time.
Create random quality control checks: Conducting random checks on the presentation
of the event and team members, as well as creating books and records to keep track of
the crisis.
Provide consistent feedback:
From time to time, provide critical input about the event.
A word about the event's decor and location:
The method of committing team members to a specific location for presenting the event
and soliciting comments on this location in order to receive opinions that work on
enhancing the job at other times in presenting the event.
Feedback is not the same as a compliment, suggestion, or praise. That is information on
how one is performing in terms of effort to achieve a desired goal. This type of feedback
is employed in all workplaces. Because feedback can help people learn more about
themselves.
Feedback is critical to ongoing professional development. Because professionals must
use feedback to advance in their CPD. They may be able to determine their standing in
their profession if they receive comments from others. They could learn through this
feedback technique what qualities they want to avoid, what qualities they want to
enhance, what positive attributes they have, and so on. As a result, this feedback
mechanism may assist students in self-evaluation.
CPD must continue throughout a person's career. If this is the case, everyone should
refresh their knowledge and skills. Feedback is an absolute necessity in this case.

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because people may be aware of their present standard based on feedback analysis, they
will take steps to increase their understanding in accordance with the standard. As a
result, feedback keeps a person informed. If this procedure is continued throughout
everyone's lives, they may be able to reach their final destination.
Types of feedback According to the person who gives feedback about the performance,
it can differ. mainly there are two types of feedback. One is peer feedback and another
one is supervisor feedback.
Peer feedback This type of feedback is given between a worker and a co-worker or
between friends about each other’s performance in a specified work. Peer feedback
allows people to understand their own role in a work or task as well as the role of their
peers.
Supervisor feedback is provided by employers to their employees, supervisors to their
employees, or lecturers to their students. This form of feedback assists employees in
understanding the consequences of their actions and conduct.
Self-Criticism This Professional Practice assignment assisted me in identifying what
talents I need to acquire, what skills I already have, my own strengths and weaknesses,
and so on. I gained a clear understanding of the professional qualities. This task and
report will undoubtedly benefit my future career. When I was looking for data for my
report, I discovered numerous novel analysis methods and graphics. These techniques
assisted me in improving my qualifications and expertise. I developed new relationships
on campus and met many new people from the outside world. When we did a training
event at a local school, it was a fresh experience. In a nutshell, this Professional Practice
assignment strengthened my resolve this Professional Practice assignment strengthened
my determination and drive to achieve success in my entire life and career.


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Higher Nationals

STUDENT ASSESSMENT SUBMISSION AND DECLARATION

Student name: Asmaa AL-Dleyan Assessor name: Hala Majdalawi

Issue date: Submission date: Submitted on:

Higher National Diploma in Computing

BTEC HN Student Submission and Declaration Form

BTEC HN Student Submission and Declaration Form

Weeks Date Outline

The second week: 14/8 A meeting was held to discuss the

Date:16/8 Meeting was held to discuss marketing

BTEC HN Student Submission and Declaration Form

Date:17/8 We created an account on Instagram.

Date:19/8 We had a meeting to decide the budget

The Third week: Date:22/8 A meeting was held to decide team

BTEC HN Student Submission and Declaration Form

Date:23/8 We had a meeting to decide to

The actors at our filming:

1.Ali Abu al haji

Created an account on Instagram to

Creating an invitation card

BTEC HN Student Submission and Declaration Form

Date:24/8 Start working on Ghant chart.

Date:26/8 The scenario of the announcement is

The Fourth week: Date:28/6 The roles were distributed to the

Date:30/8 We did a Prova for advertising.

Date:31/8 Precision writing was started by

The Fifth week: Date:4/9 The advertisement was filmed by Ali

Date:5/9_14/9 Practice the presentation during the

Date:6/9 The venue has been booked

Date:8/9 The necessary technical equipment has

BTEC HN Student Submission and Declaration Form

Date:10/9 The buffet meals to be served during

Date:11/9 Everyone's roles within the event are

Team member Role

Creating an invitation card

Creating material for slides

Creating an invitation card

The photographer for the advertising.

Doing a contingency plan.

BTEC HN Student Submission and Declaration Form

The actors in our advertising.

Doing a contingency plan.

-The plan within the event:

3.The ad will be displayed at the beginning of the event.

BTEC HN Student Submission and Declaration Form

-Project goals and objectives.

What is the reason for your event?

What are the goals this event is expected to achieve?

BTEC HN Student Submission and Declaration Form

BTEC HN Student Submission and Declaration Form

BTEC HN Student Submission and Declaration Form

BTEC HN Student Submission and Declaration Form

BTEC HN Student Submission and Declaration Form

BTEC HN Student Submission and Declaration Form

BTEC HN Student Submission and Declaration Form

BTEC HN Student Submission and Declaration Form

BTEC HN Student Submission and Declaration Form

BTEC HN Student Submission and Declaration Form

BTEC HN Student Submission and Declaration Form

Expected risks Contingency plan

If there is a problem in the We have chosen more than one place

If there is a problem with We have prepared more than one