Professional Documents
Culture Documents
bootcamp
5-star
client policy
5-STAR CLIENT POLICY EXAMPLE
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• Highly committed to her success • Living in victim mentality
• High degree of personal responsibility • Is looking for someone or something to fix
• In “yes” mode of her life her
• Open minded
• Likes to blame other people, things and
• Highly coachable
circumstances for lack of her success
• Loves to learn
• Cares more about the volume of stuff
• Values investing in herself
• Honest (how much she gets for her money) than
• Loves to spread word about my work about quality of work she pays for
• Always pays on time • Adopts “I know this already” attitude
• …. • Expects hand-holding at all times
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