RESUME

Pradeep Singh
234 Govt colony Birlagram Nagda
Dsst. Ujjain ( M.P. )
Contact no +91-8982063275
E-mail: -pinkupradeepsingh@gmail.com

OBJECTIVE

Position as an Engineer or related position which offers key participation, team-oriented

tasks, immediate challenges, and career opportunity.

ACADEMIC QUALIFICATION

Mahakal Institute of Technology & Science, Ujjain (R.G.P.V. -2016)

Bachelor of Engineering (Mechanical Engineering) with 6.2 CGPA.
Grasim Higher Secondary School, Nagda (M.P.-2012)
Passed 10+2 (M.P. Board) with 74%
Grasim Higher Secondary School, Nagda (M.P.-2010)
Passed 10th (M.P. Board) with 77%

VOCATIONAL TRAINING
Trainings
VE Commercial Vehicles Ltd. Pithampur (M.P.) (1 month)
Project Name – ‘’ Common Parts 5C and Engine Study’’ .

WORKING EXPERIANCE

1- Company Name- JBM AUTO LIMITED (OEM Division-Electric Buses)

Designation-Service Executive Shift Incharge Depot operations
Location- Ahmedabad AJL Bus Depot Operations
Period-. Working From Jan 2021 to Present
About Company- JBM Group is a progressive organization with a global reach and
diverse products and services delivering innovative solutions to its customers and
stakeholders. The Group has presence in diverse sectors like automotive, buses & electric
vehicles, renewable energy, engineering & design services and railways with an
infrastructure of 40 manufacturing plants, 4 engineering & design centers across 18 locations
globally.

MY JOB PROFILE AND RESPONSIBILITY: -

1- Functioned as a Service Executive (Depot Operations Shift In charge) to handle the
Fleet Size of 100 Buses, address Driver & Customer complaints pertaining to vehicle
troubleshooting, running repairs of low floor Electric buses ( 9 meter) and ensuring
earliest vehicle on road at Ahmedabad area.
2- Responsible for Depot Operations readiness and facilitation.
3- Responsible for availability of tools & equipment’s for better P.M. of the buses.
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 4- Responsible for handling depot Operations manpower’s and their deployment.
5- Responsible for analyzing the depot Operations manpower capability building and
provide trainings to them accordingly.
6- Conducting weekly parts meeting with SPD team to avoid the shortage of fast-
moving consuming spares parts and coordinating with SPM for stocking of parts.
7- Managed customer (AJL) for issues w.r.t. quality & timely repairs.
8- Responsible for analysis of product performance on route.
9- Responsible for 10 days inspection, 100% Washing and their cleaning quality,
Zero breakdown & 100 % out shedding of the buses.
10- Responsible for operation cost optimization with S.P. & vendors.
11- Responsible for preparing of all Depot monthly MIS.
12- Ensuring to adhere service procedure by technicians for optimizing operational
effectiveness of vehicles.
13- Responsible for preparing accidental estimation and its finance approval through
customer.
14- Administered communications with AJL officials & Service Dealers & Vendors.

WORKING EXPERIANCE
1- Company Name- VE Commercial Vehicles LTD
Designation-Assistant Manager
Location- Pune
Period-. Working From Jul 2019 to Dec 2020
About Company- Company. VE Commercial Vehicles Limited is a joint venture
between the Volvo Group (Volvo) and Eicher Motors Limited (EML), headquartered at New
Delhi since July 2008. ... Eicher's 12-69 seater buses have a growing presence in the LMD
school bus, staff and route-permit segments.

MY JOB PROFILE AND RESPONSIBILITY: -

 Playing Role as a Assistant Manager (Customer Support) and responsible for vehicles
Troubleshooting and Repairs and ensuring earliest vehicles on road at designated area.
 Responsible for quickly attending the reported vehicle breakdowns onsite and make it
roadworthy asap.
 To Maintain Spare parts & Inventory Stocks as per schedule services of vehicles.
 To Diagnoses HD & LMD Trucks by Tech Tool & DALite Tool.
 Responsible for QOC & Retail Excelence .
 Responsible for manage the overall field issues.
 Ensuring the Safety of Man, Machine and Vehicles.
 Responsible for maintaining and enhancing the customer satisfaction index (CSI).
 Responsible to attend the customer complaints and their resolution within timelines.
 Responsible for generate the workshop revenue by using the process and policy norms of
the company.
 Follow up and coordinate with spare parts team on regular basis to ensure availability of
spares parts.
 Responsible for Taking decision on complaints reported within warranty & extended
warranty period.
 Responsible for manpower handling at workshop.
 Providing guidance to team in order to achieve goals of the company.

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 Analysis of technician’s efficiency & giving them training accordingly.

WORKING EXPERIANCE

1- Company Name- Cargo Motors Pvt. Ltd.

Designation-Service Executive
Location- Delhi
Period-. Working From Nov 2016 to May2019

MY JOB PROFILE AND RESPONSIBILITY: -

 Playing Role as a Workshop Incharge (Customer Support) and responsible for vehicle
Troubleshooting and Repairs and ensuring earliest vehicle on road at Delhi area.
 Responsible for quickly attending the reported vehicle breakdowns onsite and make it
roadworthy asap.
 Responsible for checking and inspection of each vehicle (Inside the workshop) pertains to
Scheduled Services, Breakdown and accidents
 Responsible for checking and inspection of vehicles related documents.
 Responsible for Clearance of vehicle job cards timely.
 Ensuring to maintain the TAT for service of vehicles on daily basis.
 Ensuring and planning of driver availability for incoming vehicles to avoid unscheduled
stoppages between the workshop under pits.
 Responsible for manage the overall shop floor management.
 Ensuring the Safety of Man, Machine and Vehicles.
 Responsible for maintaining and enhancing the customer satisfaction index (CSI).
 Responsible to attend the customer complaints and their resolution within timelines.
 Responsible for generate the workshop revenue by using the process and policy norms of
the company.
 Follow up and coordinate with spare parts team on regular basis to ensure availability of
spares parts.
 Responsible for Taking decision on complaints reported within warranty & extended
warranty period.
 Responsible for manpower handling at shop floor.
 Providing guidance to team in order to achieve goals of the company.
 Analysis of technician’s efficiency & giving them training accordingly.
 Basic knowledge of CRM activities.
 Responsible for sales of Prolife Engines.

MY ACHIEVEMENTS

 Achieved 2 times sales target of Prolife Engine (5nos /month) and awarded with
attractive incentives @ Cargo Motors.
 Received Best Performance award for achieving the shop floor targets @ VE
Commercial Vehicles.
 Achieved successfully flag off Electric buses in presence of Chief Honorable of
Gujarat C.M. and outshedded > 95% buses from day 1 of start of operation @ JBM.
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COMPUTER SKILLS:
 Operating System: MS- Dos, Windows-9x/2000
 Application Packages: MS Word, MS Power Point, MS Excel & Internet

EXTRA CURRICULAR ACTIVITIES

 I have participated in College level Cricket Competition.

 I am a team leader in my Project.

QUALITY POSSES
 Ability to learn new things quickly with easy.
 Responsible and Co-Operative
 Effective decision making and time management skills.
 Possesses a passion for education and learning
 Team player working to achieve team as well as personal goals.

PERSONAL PROFILE
Father’s Name: Shri Lakhan Singh
Date of Birth: 17th sep 1995
Languages Known: English, Hindi.
Marital Status: Unmarried
Sex: Male
Hobbies & Interest: Listening Music, Net Surfing, Watching & Playing Cricket, reading
motivational books.
Permanent Address: 234, Govt. Colony Birla gram, Nagda - 456331 (M.P.)

DECLARATAION
I hereby declare that the information furnished above is true and to the best of my
knowledge.
Date:
Place: (Pradeep
Singh)