This document outlines the four dimensions that should be considered when creating a strategy map for an airline: finance, customers' perspective, internal processes, and learning and growth. The strategy map should show how improving internal processes, learning and growth can impact customers' perspective which leads to better financial performance.
This document outlines the four dimensions that should be considered when creating a strategy map for an airline: finance, customers' perspective, internal processes, and learning and growth. The strategy map should show how improving internal processes, learning and growth can impact customers' perspective which leads to better financial performance.
This document outlines the four dimensions that should be considered when creating a strategy map for an airline: finance, customers' perspective, internal processes, and learning and growth. The strategy map should show how improving internal processes, learning and growth can impact customers' perspective which leads to better financial performance.