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  • Kristel Resume (Updated)

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    Kris marco
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    This document provides a summary of Kristel M. Esguerra's work experience and qualifications. She currently works as a Regional Expense Lead for IBM Business Services, where she monitors team metrics, assists with training, and generates various reports. Prior roles include Travel & Expense Post Auditor and Pre-Auditor, where she reviewed and processed expense reports to ensure compliance. She also has experience as a Technical Support Agent and Business Analyst intern. Her skills include proficiency in SAP, Microsoft Office, Oracle, and Concur. She has a Bachelor's degree in Business Administration with a focus on Financial Management. Character references are available upon request.

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    This document provides a summary of Kristel M. Esguerra's work experience and qualifications. She currently works as a Regional Expense Lead for IBM Business Services, where she monitors team metrics, assists with training, and generates various reports. Prior roles include Travel & Expense Post Auditor and Pre-Auditor, where she reviewed and processed expense reports to ensure compliance. She also has experience as a Technical Support Agent and Business Analyst intern. Her skills include proficiency in SAP, Microsoft Office, Oracle, and Concur. She has a Bachelor's degree in Business Administration with a focus on Financial Management. Character references are available upon request.

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    © All Rights Reserved
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    7 views2 pages

    Kristel Resume (Updated)

    Uploaded by

    Kris marco
    This document provides a summary of Kristel M. Esguerra's work experience and qualifications. She currently works as a Regional Expense Lead for IBM Business Services, where she monitors team metrics, assists with training, and generates various reports. Prior roles include Travel & Expense Post Auditor and Pre-Auditor, where she reviewed and processed expense reports to ensure compliance. She also has experience as a Technical Support Agent and Business Analyst intern. Her skills include proficiency in SAP, Microsoft Office, Oracle, and Concur. She has a Bachelor's degree in Business Administration with a focus on Financial Management. Character references are available upon request.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    +9175960069

    Kristel M. Esguerra Pembo, Makati City

    https://www.linkedin.com/in/kristel-e-551a61111/ 0945-532-9452
    ekristelmariel@gmail.com
    Blk 172 Lot 6 Bougainvilla St, Group 5 Zone 13 Pembo, Makati City

    Work Experience and Affiliations


    IBM Business Services, Inc. March 2019 - Present
    Regional Expense Lead

     Monitors team’s metric reports and SLA and assist in training new pre-auditors and help
    existing expense processors resolved complex cases.
     Interview candidates for tea’s open positions and coordinate with Leads and HR for insights.
     Generate aging reports for processors data and performs Adhoc for payments team
    monitoring.
     Perform weekly reports of Global backlog for GOM review needed in Finance reporting.

    Travel & Expense Post Auditor April 2018 – March 2019

     Review and analyze approved expense reports captured from a risk based system tool.
     Ensures that all employees were compliant and knowledgeable about appropriate travel &
    expense policies and procedures.
     Escalates any suspected fraudulent transactions/unusual non-compliant employee behavior to
    internal audit.

    Travel & Expense Pre-Auditor July 2016 – April 2018

     Processing of expense reports by ensuring it comply with the company policy, and meeting
    service level agreement defined by aging, delivery cycle, customer satisfaction, and quality
    assurance.
     Communicating to employees any updates or status of their expense reports & attending to
    employee inquiries through business emails.

    LRA Pacific Managed Solutions- SITC Inc. Apr 2016 – May 2016
    Technical Support Agent

     Perform customer service assistance with supervision of COMELEC.

    Emerson Process Management Nov 2015 – Feb 2016


    Business Analyst – Intern
     Extract and consolidate business data to be used for client requests from Qlikview.
     Make an analysis and report all data from bookings and sales with a given time period.
     Assign to get the costing of products using JDE-AP in order to derive the corresponding GP.
    Skills and Certification

    Certifications: SAP Business One


    National College of Business and Arts - Fairview
    March 2015

    Skills: Proficient in SAP, Microsoft Office, Oracle, Qlickview, JDE App and Concur
    Adept in Accounting Procedure
    Strong Interpersonal and Communication Skill
    Adaptable to change

    Education

    Bachelor of Science in in Business Administration


    Major in Financial Management June 2012 April 2016

    Character References: Available upon request

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