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Speaker A: Good afternoon. Evelyn speaking. How can I help you?

Speaker B: Hello, This is Denix Deza. May I speak with Mark Smith, please?

Speaker A: One moment, please. I'll put you through.

Speaker B: Ok, thanks

Speaker A: I’m sorry, but Mr. Mark Smith is not here at the moment. He is at

the meeting. Would you like to leave a message?

Speaker B: Yes, Could you ask him to call me back as soon as possible?

I need to contact him.

Speaker A: Of course. Does he have your phone number?

Speaker B: mmm, He has my old number, but let me give you my new number,

It’s 994 912 668

Speaker A: Let me read that back to you. 994 912 668

Speaker B: That’s right!

Speaker A: Could you spell your last name for me?

Speaker B: D as in Dad, E, Z as in zebra, and A

Speaker A: Ok, Mr. Deza, I’ll give him the message.

Speaker B: Thanks a lot!

Speaker A: You’re welcome. Something else?

Speaker B: No, that’s all. Goodbye

Speaker A: Goodbye, Mr. Deza.

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