Professional Documents
Culture Documents
Receptionist : ............... I'll try to put you through to Mr.Agus at his office.
Number 2.
Operator: Subsription Division,Tempo Magazine.Can I help you?
Caller :Yes,I'd like to subscribe to Tempo.
Operator: Yes,ma'am............................
Caller :This usan Olivia
Number 3.
Caller:Hello....................................?
Nita :I'm sorry,he is out .Could you call back at four?
Caller:All right.Thank you
Number 4.
Doni :Hello ........................................?
Iwan :Yes,speaking
Doni :I need some information about the product you launched yesterday
Number 5.
Sandi : Good morning.This is Sandi.May I talk to Mr.Zaenal,please?
Receptionist: ...................I'll try to put you through to Mr.Sandi at his office.
A.Hold the line,please
B.Sorry to keep you waiting
C.Who's speaking,please
D.Yes,I'm speaking
Number 6.
Taufiq:Happy Travel,taufiq speaking
Olga :Hello,Mr.taufiq.This is Olga..................
Taufiq:Oh,yes,Miss Olga.I hope you and your family will have a wonderful
time.
Olga :Thank you.We are very excited.
Number 7.
Andre : I need to book a room for this weekend.May I know the rate?
Banu : ........... And which room would you like to have, single or double?
Andre : Sure.My name is Andrea Thomas and I'd like single room,please.
Number 8.
Receptionist: Good morning.What can I do for you,sir?
Guest : I'd like to talk to the Personnel Manager,please.
Receptionist: ....................?
Guest : Yes.My name is Hendarto.
Number 9.
Receptionist: Good morning, Nirwana Hotel. Can I help you?
Caller : Room 1023, please.
2
Receptionist : I'm sorry, there is no answer.............................?
Number 10.
Receptionist : ......................................................
Caller : May I speak to Mr. Rahadi, please?
Receptionist : Hold on, please?