Exercise Part 1

1. What do you say to greet someone at 6.30 a.m?

2.  What do you say to greet someone at 8 p.m?
3. What do you say to greet someone at 2 p.m?
4. Staff: Good morning Ma’am. Welcome to the AmartaHills Hotel
Guest: Thank you.
Staff: 
Guest: I’d like to Check In
A. Good Morning
B. Yes, Sure
C. Never Mind
D. What Can I Help You
E. I want to Introduce Myself
5. Mona is a new staff of AmartaHills Hotel. She introduces herself.
Mona : Ladies and Gentlemen _______ .
A. Allow me to introduce myself
B. I'm happy to meet you
C. Let me introduce you to the audience
D. May I introduce you to the audience
E. I will tell you my name
6. Staff: Here is your room key. You’ll be in room 1201. ?
Guest: No thanks, I can manage. Thank you.
A. How can I help you, Sir?
B. How are you this morning?
C. Would you like someone to help you with your suitcases?
D. Can you say that again please?
E. Pardon?
7. Guest: 5526 4671 9802 8892
Staff: . Was that double eight five two?
Guest: No, 8892
A. I’m sorry, I didn’t hear you.
B. I will tell you my name.
C. I’d like to Check in
D. Good to see you.
E. Welcome to AmartaHills Hotel.