Name :

Class :

Choose the correct answer A, B, C, or D for each number.

1. Operator : ………………
Anne : Oh, the one who replied was the operator.
Stacey : What? Did she turn off the phone
A. The number you are calling is busy. Please try again in a few minutes.
B. The number you are calling is not available. Please check it again.
C. The number you are calling is broken. Try another one.
D. The number you are calling is not in this country.
2. Yola : ………………..
Mrs. Aldridge : I’m afraid you have the wrong number, Miss.
A. Hello. Is this Mr. Kim’s house?
B. Excuse me. Where is Mrs. Kim?
C. Hello. Who’s speaking, speaking?
D. Could you tell me where your wife is?
3. Melly : whose phone number is this?
Kevin : ……….. I think it’s Karra number.
A. It’s definitely not mine.
B. I have no business about it.
C. Why did you ask me about the number?
D. In my opinion, it’s Melly’s number.

The text below is for questions 4 to 6.

Grace : Good morning. This is Grace. Can I talk to Stephen, please?

Mrs. Donovan : (4)……………

Grace : Okay.

Stephen : Stephen is here. What’s up, Grace?

Grace : Oh, hmm …….. is my math book with you?

Stephen : What do you mean?

Grace : Kevin borrowed my math book yesterday. He said (5) ……..

Stephen : Oh, yes. I thought it was Kevin’s.

Grace : (6) ……….. I need it badly.

Stephen : Okay. I will bring it to your house. How about at 4 p.m?

Grace : All right. Thanks, Stephen. See you later.

Stephen : See you.

4. A. Stephen is not at home.

B. Who am I talking with?
C. What’s the problrm, Grace?
D. Hello, Grace. Hold on a minute.

5. A. It is with you now.

B. You had borrowed is from him this morning.
C. You borrowed it from him this morning.
D. You have borrowed it from him this morning.

6. A. Can you give it back to me today?

B. Can you come to my house?
C. May I borrow it today?
D. You may have it.

7. Chandra : Hello, It’s Chandra. Can I help you?

Bams : Can I talk to Mr. Budi?
Chandra : Sure, _______
A. He is in a meeting now
B. Any message?
C. Just a moment, please
D. Call him later

8. Customer Service : Customer service, This is, Linda speaking, Can I help you?
Arda : I am Arda, I want to activate online banking on my phone.
 Customer Service : _________
Arda : Sure, 088865742345

A. Can I have your number?

B. Where is your phone?
C. What is your number?
D. How much is your number?
9. Receptionist : Good morning.What can I do for you,sir?
Guest : I'd like to talk to the Personnel Manager, please.
Receptionist : ....................?
Guest : Yes.My name is Hendarto.
A. May I have your name
B. Could you call him later
C. Have you met him before
D. Have you made an appointment
10. Receptionist : ......................................................
Caller : May I speak to Mr. Rahadi, please?
Receptionist : Hold on, please?
A. Good morning,Nusantara Airlines. Can I help you?
B. Hi. This is Nusantara Airlines. Can I help you?
C. Hi. I'm Rendy from Nusantara Airlines.Who are you?
D. Hello. Good morning. You're Mr. Gondo, right