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WI-87-11 F2 for Vendor Non-Conforming Product

Rev 00 8/9/2021 Document Owner: Purchasing Manager

Contact Supplier

Go to
Quality End
No
inspects
Start product and
moved to
Quality

frees stock 8D report


Yes
acceptable?

Yes

Yes
Maintain
Inspection lot created, F2 complaint
Is material Select task of ”Info A
samples pulled and No notification data and
compliant? to purchasing” Maintain defect Close individual
delivered to QA Lab generated batch in the Was 8D Close F2
notification No location and error task and complete End
required? notification
type notification

Escalate to
MRB

No
Internal F2: Fix item
Supplier Resolution

setup issue (create


Was part set up
new part, update
incorrectly? (wrong, part Yes
info record, new
#, print, etc.
print, etc.
(WI-87-12)

Rejects

Review F2 and
update to Vendor
Contact vendor
appropriate approval of
for next steps Return PO (ZRE)
vendor (if claim
applicable) created – include
No
notes to logistics to
SCRAP material Update notification
and Task to
logistics
Approves RMA Required Close individual
task
Return PO (ZRE)
Attach RMA to
Yes created to vendor
notification
(ME23N)

Scrap in house Execute standard Physically move


Warehouse scraps
shipping process material to scrap
with 551
but do not location with copy Go to
movement in
physically ship of BOL/F2 showing A
ZMBBE
product this was scrapped
Logistics

Review special Task Quality to Update


Prepare outbound inform them of Notification and
instructions as
delivery disposition of close individual
applicable
material task

Execute standard Print RMA and


Return to vendor outbound send paperwork
shipment with material

*Uncontrolled if printed*

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