Candidate’s Skills Assessment

Manage work allocation

Candidate’s Name/Signature:

Assessor’s Name/Signature:

Date:

In this exercise your assessor will be undertaking a diagnosis of your current skills. Read through the following performance criteria
and note your experience level for each element by the click in the button.

Manage team planning Current Skill level

Assess team requirements and implement recommendations in the context of available High  Medium  Low  
resources and organisation priorities

Develop job specifications and position responsibilities through appropriate consultation and High  Medium  Low  
agreement

Recruit team as required using timely and appropriate processes and providing all relevant High  Medium  Low  
documentation as required by the organisation
Manage work allocation Current Skill level

Ensure work allocation optimises use of resources and existing competencies of team High  Medium  Low  

Clearly define agree and communicate team and individual responsibilities and authority High  Medium  Low  

Provide team with appropriate access to and supervision by people best able to satisfy their High  Medium  Low  
agreed work and development needs

Where work allocations prove unrealistic or organisation demands change make adjustments to High  Medium  Low  
minimise impact on resources and client service delivery

Put in place mechanisms to continually evaluate and improve work practices High  Medium  Low  

Manage team Current Skill level

Regularly review contribution and skills of self and other team members to ensure performance High  Medium  Low  
is in line with agreed performance measures

Monitor and adjust staffing requirements to respond to any changes in tasks and functions High  Medium  Low  
required

Support and encourage staff and acknowledge and reward their contribution High  Medium  Low  
Regularly provide opportunities for staff to discuss work High  Medium  Low  

Develop contingency plans to cope with unexpected or extreme situations and take appropriate High  Medium  Low  
corrective action as required

Evaluate workgroup effectiveness Current Skill level

Provide constructive feedback in an appropriate way to maximise personal and organisation High  Medium  Low  
effectiveness and includes

Encouraging individuals to take responsibility for their own decisions and actions Current Skill level

Ensure all discussions with individuals to aim to encourage and assist them to take responsibility High  Medium  Low  
for their own decisions and actions

Undertake appropriate work to address areas of potential conflict in a timely way to minimise High  Medium  Low  
impact on workplace performance and relations

Implement appropriate mechanisms to ensure the workplace is safe and healthy and to High  Medium  Low  
minimise bias and discrimination
Implement disciplinary and grievance procedures Current Skill level

Ensure any disciplinary action taken meets organisation and legal requirements High  Medium  Low  

Seek advice from appropriate sources to address difficulties in implementing action or High  Medium  Low  
procedures and provide feedback to contribute to evaluation processes

Review team performance Current Skill level

Develop positive and constructive relationships with and between team members High  Medium  Low  

Review and update team objectives in support of business goals on a regular basis in High  Medium  Low  
consultation with team members

Identify strengths and weaknesses of team against current and expected work requirements High  Medium  Low  

Schedule time on a regular basis for team members to review work operations in order to High  Medium  Low  
maintain and improve operational efficiency

Encourage team members to monitor their own performance suggest improvements and to High  Medium  Low  
identify professional development needs in accordance with personal and business
requirements