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Management Quiz 1
Management Quiz 1
2017
1. When taking disciplinary action, you should
a. Argue with the employee
b. Allow employee to speak for the others involved
c. Make the disciplinary process as formal as possible
d. Enforce policies and rules with consistency
a. Directing
b. Controlling
c. Planning
d. Organizing
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7. Which statement about power is true?
a. Authority gives power
b. Power can be delegated
c. Power must be earned
d. Power is given through the legitimacy of the position
8. Which style of leadership asks for subordinates input, using them to reinforce their
position on how the task should be done, and the methods to be used?
a. Autocratic
b. Delegating
c. Relationship
d. Task
10. Which theory of management describes the boss who believes people are lazy, and
need constant supervision?
a. Theory x
b. Theory y
c. Theory z
d. Democratic theory
11. Quality circles and quality of life management styles are often referred to as:
a. Japanese style
b. German style
c. Autocratic style
d. Theory X style
12. The freedom to act, make decisions and challenge one’s self to be more creative fits
which of Maslow’s hierarchy of needs?
a. Social needs
b. Security needs
c. Basic needs
d. Self-fulfillment needs
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13. Which of the following is a function of management?
a. Doing
b. Staffing
c. Sampling
d. Maintaining
14. Reaching toward an objective or striving to meet a mission statement would fall into
what part of management?
a. Planning
b. Directing
c. Controlling
d. Staffing
16. The upper limit of employees or subordinates a supervisor can effectively manage is
called:
a. Span of control
b. Span of manpower
c. Span of organization
d. Span of functions
17. Supervisors have the tendency to spend most of their time on this function:
a. Directing
b. Controlling
c. Planning
d. Staffing
18. Which managerial function clarifies the boundaries of authority and responsibility
within a department?
a. Planning
b. Organizing
c. Directing
d. Controlling
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19. When solving a group conflict, you should:
a. Establish a winner and loser group
b. Resolve it in such a way that there is no apparent winner or loser
c. Smooth over the problem, hope it will go away with time
d. Support the position with the most people involved
22. When resolving problems between two employees, the manager should:
a. Base all decisions on the employees attitudes
b. Remember that differences exist between employees personalities
c. Make your decision based on the employees behavior
d. Stall for time, because time fixes everything
23. The right or privilege to direct or request a behavior or action, along with the right to
discipline is:
a. Control
b. Power
c. Authority
d. Leadership
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24. In any useful description of management you will find two premises, which
statement contains one of those premises:
25. Managers should know and use the three types of planning. These are:
a. Benefits.
b. Duties.
c. Number of positions required.
d. Salary.
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29. Which is not a characteristic of a good directive?
30. Things such as, titles, promotions, and a private office would be placed into which
level of “Maslow’s Hierarchy of Needs”?
a. Belongingness.
b. Physiological.
c. Security.
d. Self-esteem/Ego.
33. When open-ended time assignments are given, which of the following is true:
a. Accountability is non-existent.
b. All tasks are completed when manager expected.
c. Employee procrastination level is low.
d. Projects are worked on at a consistent pace.
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34. Managers who direct the work of the rank and file employees are known as:
a. Top Managers.
b. First Line Managers.
c. Middle Managers.
d. Operative.
a. Experienced crew members with high skill levels will perform the task.
b. Hazardous working conditions exist.
c. Non-emergency conditions exist.
d. Leader does not have expertise required to do the task.
38. One of the abilities a manager needs to be successful is the ability to match
leadership style to the work situation, which is necessary because of three
concerns. These are:
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39. Managers cannot evaluate:
a. Attitude of employee.
b. Behavior of employee.
c. Performance of employee.
d. Risk taking characteristics of employee.
40. Listening is the key to knowledge and understanding. Which item listed below
will not aid effective listening:
43. The process of setting goals and establishing guidelines for meeting them is
called:
a. Planning.
b. Supervising.
c. Evaluating.
d. Managing.
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44. Which of these statements best describes the concept of reinforcement?
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Answer key to Management Quiz Jan. 2017
1. D
2. A
3. A 41. C
4. D 42. A
5. D 43. A
6. B 44. B
7. C
8. D
9. A
10. A
11. A
12. D
13. B
14. A
15. A
16. A
17. C
18. B
19. B
20. D
21. C
22. B
23. C
24. B
25. C
26. C
27. D
28. B
29. A
30. D
31. D
32. A
33. A
34. B
35. C
36. A
37. B
38. C
39. A
40. A
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