MARZAN, VENUS TAGGUIG

3 BSN MAIN 2
PROCESS RECORDING

NURSE THERAPEUTIC PATIENT ANALYSIS

COMMUNICATION

Good morning, Giving information. I’m Arlene Lina THERAPEUTIC

Ma'am. My name is Sanchez
Venus, and I'll be Informing the client
your student nurse who I am and what
today. Ma'am, could my purpose is
you please tell me because it is the first
your name? step to help to build
rapport with the
patient.

What do you want me You can call me Lina

to call you ma’am?

Okay, what do you Offering self and (client is sweating THERAPEUTIC

want to talk about Giving broad and holding back her
Lina? If you have openings tears) Making myself
something to share, available to the client
please do so, I am will let them feel that I
here to listen. am willing to listen to
her.
Let the client tell me
about what she wants
to talk about or
what’s on her mind.

You seem like you're Verbalizing the (the client cried) THERAPEUTIC
going to cry. Go on, observed
you can cry, let it all Observing the
out. appearance of my
client can help draw
attention to areas that
may indicate a
problem.

(slowly hold Lina's Offering self Well I think mom THERAPEUTIC

hand) you can tell me doesn't want to see
everything) me anymore, and I Let the client feel that
know she despises I am there to listen for
me, since she never what she wants to
speaks to anyone share.
 after what happened.

I’m not sure I Seeking clarification I think she’s blaming THERAPEUTIC

understand. Can you me for what
explain to me why happened to my dad. I want to know more
you think she doesn’t about the client’s dad
want to see you? to be able to
understand where
she’s coming from

Can you tell me Seeking clarification My dad died on his THERAPEUTIC

about what happened way home from
to your dad? buying the gown I I want to know more
requested. I begged about the client’s dad
him to buy me the to be able to
gown for my 18th understand where
birthday. He died she’s coming from
when his car crashed
due to heavy rain, he
couldn't see the road
properly.

Does this happen Placing the Event in It happened the day THERAPEUTIC
before or after your Time or Sequence. before my 18th
birthday? birthday celebration. To have a better
After what happened, understanding of
I tried to speak to my what the client is
mom, but she never talking about.
spoke to me, I know
she’s blaming me.

So you think your Reflecting Yes, because it all THERAPEUTIC

mom is blaming you happened because of
for what happened to me it was my fault my Let my client know
your dad? dad would still be that I am listening
alive if it weren't for and to help them
my selfishness, I beg identify her feelings
my dad to get me the about the idea and
gown I want even if what she thinks she
it's dangerous to needs to do.
drive in a heavy rain.

I’m sorry for your Empathy I deserve to die THERAPEUTIC

loss. It must be very because I’m selfish, I
hard for you to move always want to get Make the client feel
on from what everything I want. that I am listening
happened and not be and I understand her
able to talk to your and to be able to
mom. build trust with the
patient.
Nobody deserves to Suggesting THERAPEUTIC
die, so please don't collaboration and
blame yourself. Giving information Talking to her mom,
Reach out to your to have someone
mom, having her to beside her can help
share your burden is her to move on.
better than having no Giving an idea how to
one, and I think your cope up with what
mom also needs you, happened in the past
you still have your and thinking only the
mom and you need happy memories with
each other to be their loved ones will
strong. You must help them to move on
forgive yourself for and accept what
what happened for happened.
you to move on.
Remember the happy
times and learn to
laugh again. Talk
about the good times
you spent with your
dad.