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GABRIELLA LUIZA SILVA

PROFESSIONAL PROFILE

Personable and customer oriented. With over 3 years


experience in customer service. I want to work with different
nationalities and being able to use my communication skills
with passengers.

WORK EXPERIENCE

PERSONAL DETAILS Receptionist


IPSEMG| 2017-2018
• Height: 1,63 cm
Providing high levels of customer service while engaging
• Age: 22 with customers.
• Languages: English (fluent)
Telephonist.

Call Center
CONTACT ALMAVIVA DO BRASIL| 2018-2019
Giving customers the best service they can have over the
Minas Gerais, Brazil phone.

55 (31) 98545-2304 Receptionist


FRIGORIFICO CALAFATE| 2020-2021
gabsluizza@icloud.com
Welcoming important people and making them
comfortable on their visit.
Telephonist.

EDUCATION AND ESPECIALIZATIONS

Clemente de Faria
HIGH SCHOOL
Certification of completion - 2020

Esaer - Escola de Aviação Civil


FLIGHT ATTENDANT

Safety and emergency


Aeroespace Medicine
First Aid
Air Navigation
Survival/ Jungle / Desert / Sea / Ice
Meteorology
Flight Theory
Customer Service
Professional Posture
Professional Etiquette

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