Lesson 13: Leading Meetings

Dialogue 1: Leading a meeting

 I Leading
Dialogue 1:

OK, ___ ___ _____ ___, shall we? As you all know, we're here today to discuss last month's sales
figures. Wendy, would you like to ___ ___ ____ ____ mark?

Certainly Daisy. The Commercial team achieved 124% of its target with sales of $258,000.
Great job! Mario how did the Residential team do this month?

Well it was a difficult month because most of the team was at the conference in Washington. We got
some really interesting leads from it. According to…
Let's try ___ __ _______ too much. Can we just get your figures please?
Sure Daisy. We sold 31% of target with sales of $92,000.

That's a little surprising. What went wrong?

What
Our__________________
main competitor is problem?
selling a similar product for 20% cheaper than we are.

Is it okay if I ____ __ for a second? This competitor is also much cheaper than us in the business
to business market. Our product is just superior to theirs.
___ ________. Their residential products are the same specification as ours if not higher!

Can I just ___ ________ here? It isn't about the product or the price. It sounds like an excuse.

___ _____! Price is important. That’s not an excuse, that’s a fact!

All right, __________ _____ ____ down.
Dialogue 2: Leading a meeting
 I Leading
Dialogue 2:

________ _____________ on that?

I think we should look at some training courses for the sales team. It would really help them to sell more.

Mario, what's _______ ________________ ?

Yes, I think a sales training course could be just what the team needs.

Let's get ______ ________ __________. Shaun?

What if we invest in digital marketing? It would create new leads for the residential team.

That’s an _______ ________. Ok just to ____ _____ __ so far, to increase sales next month we have two
options: Sales training and digital marketing. We'll ____ __ _____ on the two propositions. All those in
favour of Wendy's? All those in favour of Shaun's? Sales training it is then. Now, ___ ___ _____ ______
item on the agenda.
Listen and Repeat
Welcoming the participants:

• Thanks for coming everybody.

Opening the meeting:

• OK, let's get started then, shall we?

Establishing the agenda:

• As you all know, we're here today to discuss

last month's sales figures.

• As you all know, the purpose of this meeting

is to discuss our budget for next year.
Inviting contributions:

• Wendy, would you like to get us off the mark?

• Would anyone like to comment?

• Let's get some other ideas. Shaun?

• Mario, what's your position?

• Any thoughts on that?

Sticking to the agenda/ Managing time:

• Let's try not to digress too much.

• We will come back to that at the next meeting.

• OK, let's try and speed things up a bit.

• We're a bit short on time so let's wrap this up.

• Now, on to the next item on the agenda.

• All right, we're getting a bit side-tracked here.

Organising voting:

• We'll take a vote on the two propositions.

• All those in favour of Angela's idea?

Dealing with conflict:

• All right, everybody just calm down.

Closing the meeting:

• We'll have to finish off here.

Summarising:

• OK, just to sum things up, so far ________.

Lesson Review: Leading Meetings
 Function Phrases
Welcoming the participants

Opening the meeting

Establishing the agenda

Inviting contributions

Organising voting

Dealing with conflict

Closing the meeting

Summarising