Hi, <NAME>?

(non-chalant tone, sound like you know them)

Hey this is (YOUR NAME), we’re doing some work in your neighborhood with the Net Metering
program, and also referencing a few of the notices sent out in your last few power bills by
Edison. Did you have a chance to read one of those Pink or Yellow notices?

Gotcha, that’s EXACTLY why I’m calling. They’re letting you know about a few changes in rates
and available programs:

Rates have been approved to increase since 2021 up until 2024, especially with Time of use,
where prices double during peak hours
Net Metering 2.0 is going away in April, meaning that customers that are exploring renewable
sources will get less return on Investment later in the year.
(dramatic pause)(serious tone)
This leaves consumers with 2 options, one is absorbing the rate increases and adapting to
inflation, OR verify if the program we’re working with can save you UP to 50% on your power bill
month one, along with a fixed rate. The only problem is not everyone meets the criteria. Have
you checked if you’re eligible as a homeowner?
Gotcha, and do you recall the highest bill last year in the summer?

I see, ok so it does seem like you would meet the major criteria. So the way it works is easy, we
have an energy analyst stop by to verify your kilowatt usage, roof type and electric panel AND
give you a savings proposal in writing. Our energy analyst will be in your area tomorrow at 10,12
and 3. IF you had time, what would be a better time for someone to drop by and give you this
information?

“I’m Busy”

Okay, what usually works better for you Weekdays or weekends ?

Are mornings or afternoons better for you? (Refer to “Scheduling the appointment PDF” to
set appointment)

(IF THIS WEEK DOESN’T WORK SCHEDULE THE FOLLOWING WEEK ASAP)

SET APPOINTMENT

and what is the best email address for you because we would like to send some information
about us and the PG & E program I was telling you about? (Collect email address... If they
don’t feel comfortable giving it out just move on)
Now, Just to confirm the address we have for you is <ADDRESS> is that correct?

Great! So I have you down for <Date & Time> . If you need to reschedule for any reason just
give me a call a day prior to the appointment so that we can reschedule accordingly.