SPEECH COM

HUMAN COMMUNICATION

INTERPERSONAL
COMMUNICATION
MISS PUVANA
INTERPERSONAL COMMUNICATION
Most often occurs between two people.
Most intense context of communication. May involve a
certain closeness between two parties.
The term intercommunication labels the kind of communication that happens
when the people involved talk and listen in ways that maximize the presence
of the personal (Stewart, 2012)

Occurs along a continuum from extreme (longtime lovers) to middle

(friends/work colleagues) to impersonal (exchanges with taxi drivers,
sales clerk) - DeVito, 2009
As relationships evolve, the two people involved develop a kind of
society in miniature, a two-person social system with some of its own
rules and expectations, its own rewards and punishments.
 MARRIAGE KILLER
What has the most toxic effect on marriages? NAGGING!!
The interaction in which one person repeatedly makes a request, the other person
repeatedly ignores it and both become increasingly annoyed (Markman, 2010)

How do to reduce nagging?

Calm down - admit you have a problem and focus on
the communication through meta-communication
Discuss the reasons
Use I messages
Be patient
Set a time frame
Encourage
 NORMS
Norms are rules (explicit/implicit) about behaviour.
Rules from which we develop certain expectations about how people
will act.
When two people meet for the first time, there is already a great many
expectations about how the other will behave.
As the relationship progresses, they may establish some norms of their
own (what is acceptable and what is not acceptable behaviour)

DISRUPTIVE the power one person has to

keep the other from doing
POWER what he/she wants to do
 NORMS
Norms - guidelines that limit & direct behaviour
Allows to establish ground rules - makes the behaviour of other more
predictable

NORMATIVE
AGREEMENT
reduces the level &
frequency of conflict
not all normative are
rewarding
 ROLES
Role - a set of norms that applies to specific subclass within the society
when occupying two (or
INTERROLE more) roles that entail
CONFLICT contradictory expectations
about a given behaviour
EXPECTED VS
ENACTED ROLE
INTRAROLE contradictory
expectations concerning
CONFLICT a single role
QUALITATIVELY HIGH RELATIONSHIPS
information about the other person is
primarily psychological rather than cultural
& sociological
rules for the relationship are developed by
the two people involved rather than being
rules set by tradition
roles are defined primarily by personal
characteristics rather than situation
emphasis on individual choices rather than
group choices
 ASSESSING THE QUALITY OF AN
INTERPERSONAL RELATIONSHIP

JOHARI
SELF WINDOW
Jumpstart your report by introducing the
concepts and topics for the day. Then, ask
DISCLOSURE
questions to interact with your audience.
Personalize your presentation by
customizing this slide as much as you
want.
trust & reciprocity
authentic self-disclosure is not one sided - tends
to be reciprocal
reciprocal self-disclosure is gradual

to reveal or conceal
selective self-disclosure
fear of projecting a negative image, losing
control, not wanting to commit, not wanting to be
an exhibitionist, fear of rejection
self-disclosure & self presentation in internet
dating
people who go online expecting long-term
relationships (face-to-face), disclose more

When is self-disclosure appropriate

disclose only information you want to share
self-disclosure involves risk. be careful
self disclosure should not be coerced
self-disclosure results in deeper
understanding
keep self-disclosure confidential
attachment styles
secure
comfortable with intimacy & dependence
love, trust & happiness
avoidant
uncomfortable with closeness
fear of intimacy, find it difficult to depend
anxious-ambivalent
fears of abandonment
self-doubt
emotionally volatile
 THE NEED FOR
AFFILIATION COMMITMENT

strong needs of affiliation

high affiliater friendly,
= willing to commit
sociable
commitment - the resolve
to continue in a
relationship indefinitely
and to make the efforts
necessary to ensure that it
low affiliater unfriendly,
will continue
unsociable
 LOVE STYLES
Eros
passionate love style, initial physical attraction
intense emotion, strong erotic component, strong
commitment
ludus
game-playing love style, often manipulative
deception as 'playing the field', lacks emotional intensity
& commitment
storge
friendship-based love style, merges love & friendship
down-to-earth, not passionate, committed & long
lasting
 LOVE STYLES
pragma
practical love style
choices made based on rationality, partner selection
focusing on matching desired traits
mania
possessive, dependent love style
elements of self-doubt, uncertainty, jealous, emotional

agape
selfless, all giving love
altruistic, undemanding, no strings attached
dominance
status
power
gender & power
force
control of resources
control ideology
unequal social obligations
equality & assertiveness
non assertive
aggressive
assertive

THANK YOU FOR LISTENING!

Don't hesitate to ask any questions!