INTERACTION

MANAGEMENT SKILLS

LANGUAGE SKILLS 1

MISS PUVANA
FACE-TO-FACE INTERACTIONS
Initiating, maintaining, and closing
conversations
Regulating turn-taking
Changing topics
Negotiating meaning
INITIATING, MAINTAINING &
CLOSING CONVERSATIONS
INITIATING, MAINTAINING &
CLOSING CONVERSATIONS
INITIATING, MAINTAINING &
CLOSING CONVERSATIONS
 REGULATING TURN TAKING
how speakers change and manage their turn when they are in a
conversation

STRUCTURES
transition relevant point
OF TURN turn allocation component
TAKING current speaker chooses
next speaker
the next speaker select
themselves
 TYPES OF TURN TAKING
Adjacency pairs
Each of the two speakers has one turn at a A: Do you like
time your coffee?
Usually in the form of question-answer B: Yes, I do.
Compliments, accusations, requests
Intonation
drop in pitch/volume
Gestures
non-vocal signs
Gaze direction
looking up (to the next speaker)

 DISRUPTIONS IN TURN TAKING

obstacles in conversation that disrupt the flow of turn-taking

the current speaker has not yet

INTERRUPTIONS finished talking but a listener cuts in
and forcefully selects themselves as
the next speaker.

OVERLAPS two or more speakers speak at the same time.

the current speaker doesn't select the next speaker, or

none of the participants in the conversation have selected
GAPS themselves as the next speaker. Usually, gaps happen
between turns but they can also occur during a speaker's
turn.
TUTORIAL TASK 2

INDIVIDUALLY FIND INFORMATION/

NOTES ON
CHANGING TOPICS
NEGOTIATING MEANING

WE WILL DISCUSS THESE TWO

ELEMENTS IN OUR NEXT CLASS
THANK YOU FOR LISTENING!
Don't hesitate to ask any questions!