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27/11/2022

Cleaning-Is a process
Housekeeping-Refers to the of removing dirt,dust
management of duties and chores and grime by using
involved in the running of
household,such as
methods such as
Cleaning,Cooking,Home dusting,shaking,sweepi
Maintenance,Shopping and Bill ng,mopping,washing
payment or polishing

The tools and equipments used by the *DUSTER-DUSTER


housekeeper ARE USED FOR
REMOVING DUST
AND FOR WIPING
VARIOUS
SURFACES

*Dustpan-Used to *Mops-Useful
collect dust and dirt tools in wiping
with a help of a dirt and dust from
broom the floor

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*Brooms-used in *Bucket or pails-


used for holding
sweeping dirt and water or detergent
dust from the while cleaning
floor and other
areas that need *Garbage bins-to
cleaning hold gathered
garbage and trash
while cleaning

Brushes-use for specific cleaning purposes.


*Toilet brush-use for cleaning bidets and toilet bowl.
*Sink brush-used for unclogging sink.
*Scrub brush-use for cleaning sturdy dirt from floors and walls.
*Carpet hand brush-an alternative for vacuum in cleaning the carpet.
*Cane hairbrush-soft nylon brush used to prevent damage to cane
surfaces.
*Soft hand brush-used to collect dust
*Wall brush-soft brush with long handles to clean hard to reach walls.
*Feather brush-used to clean delicate surfaces like
lampshapes,television,etc.

* Caddy basket -used to


hold small tools and
chemicals while
cleaning.
CLEANING
*Squeegee - used to
gather water while
EQUIPMENTS
cleaning window
glasses.

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*Floor Scrubber and Polisher- used in *High Pressure Washer-This equipment is


scrubbing, stripping, and polishing hard designed to remove soil from the surface with
floor surfaces, vinyl, wood parquet, etc. the help of water and steam subjected to high
Use the appropriate pad for scrubbing, pressure. Water under pressure dislodges the
stripping, and polishing. Give the wax dirt from the surface.
on the floor enough time to dry before *Carpet Shampoo Machine-This equipment
polishing. is used for deep cleaning and stain removal.
*Upholstery Steam Cleaner-used to clean
The cleaning agents are simply mixed with
carpet and upholstery. It had been fitted hot water and detergents. The detergent is
with an upholstery wand for maximum injected on the carpet piles and extracted
reach when dealing with tight, hard-to- back by a wet vacuum built into the same
reach crevices of upholstery. machine.

Vacuum Cleaner This is used in removing Parts of Vacuum Cleaner


dust and small pieces of debris from the
floors, upholstery, furnishings, walls, and
ceilings. It comes with different flexible
attachment such as crevice nozzle,
upholstery cleaning brush, floor cleaning
brush, etc. Among the five cleaning
equipment, the most commonly used by a
room a cleaning guestroom are the
vacuum cleaner and polisher.

Parts of a Floor Polisher How to Safely Use Electric Equipment


*Voltage of the machine and supply should be same.
*Plugs must be used correctly.
*Machine and socket must be switched off before
plugging in or disconnecting.
*Check the cable and flexes if properly clamped into
plugs.
*Loose cable should lie behind the machine as close
to the wall as possible and passes over door handles
if passing the door way.

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Scheduling and Performing One's Task Employee scheduling


will depend greatly on the occupancy of the hotel. The number Assignment or distribution of tasks should be fair and
of occupants varies depending on the season. The executive equal. No employee must be overburdened with tasks.
housekeeper is the one who decides on this matter. The standard Rotation of tasks is also considered to avoid monotony.
practice in assigning rooms to housekeepers is 16 rooms per Common task for all employees is to provide service for
room attendant. The productivity standard in cleaning an the guest. The executive housekeeper should make sure
occupied room takes about 30 minutes, then 6 minutes in
that rotation of employees on different floor is observed
cleaning the bathroom, and 4 minutes in loading carts and tea
breaks. A hotel room with 100 rooms and all are occupied needs
and each floor should have an equal employee to work
8 room attendants per shift. There is also a software that can be on the entire tasks
used to aid the complexities of the task such as the Visual Rota..

SAMPLE ROOM ATTENDANT WORK SCHEDULE Maintain Cleaning Tools, Materials, and Equipment
Proper selection and maintenance of equipment are
important factors to consider Selecting the proper
tool for the job and using the tool properly will
increase efficiency and reduce maintenance problems.
Purchase tools that are well made and suited to the
intended use. Commercial usage may entail more
heavy-duty demands on equipment Always follow the
routine "clean up while in use and clean up before
keeping it."

Tools and Equipment Care *Maid's Cart or Trolley Care and Maintenance
•Perform basic preventive maintenance. •All soiled linen bags and thrash bags should be emptied.
•Execute clean up practices on the tools and equipment that must •Thorough cleaning of maid's cart is done once a week.
be maintained. The wheels may be oiled during the cleaning for smooth
•Keep all cutting tools sharp. Use the right tool for the job. movement of the trolley.
•Ensure tools are in safe working order. Attach a "do not use" tag
to damaged tools and notify the maintenance department.
•Clean up and pick up after yourself as you go, Good maintenance *Safekeeping of Cleaning Tools and Equipment Hand
practices on the job site must be maintained. tools:
•Manufacturer's instructions for operation and maintenance should •Store hand tools in a clean dry storage area.
be followed. All equipment must be inspected before and after use •Protect surfaces of cutting tools in storage.
and all defects should be reported.

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Equipment: Safekeeping of Cleaning Tools, Equipment, and


•Store equipment in a clean dry storage area. Chemicals
•Rinse and clean spray equipment after each use. •Provision should be made for correct storage of all
•Clean and check wheel-driven gears. equipment. There should be space for each machine.
•Clean maid's carts after use. •Shelves, cupboards, and drawers for all spare parts
•Carts and trolleys should never be used as general (e.g., mop brush, mop heads, and mop pads) should be
dumping grounds when not in use. provided.
•When storing maid's cart, it should be clean and then •Storage place should be equipped with power points.
stored and locked. •Proper lighting should be provided.

THANK YOU

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