Professional Documents
Culture Documents
Document 6
Document 6
Some days ago, my account has been deactivated for the reason of linked
account beginning with “SUFFAH”.
But I believe this notification is sent in right.
My account “Z&R PRIME” is the only account I have and its verified. But
since its been deactivated.
Below are all the details of root cause with and attached supporting
documents to substantiate this claim.
• I have used a co working space for my office since its eco-friendlier. And I
use the Computer and Wi-Fi at the office which is shared by others.
• There might have been a breach in privacy, and someone might have used
the same computer for logging into their account in any case its my fault that
I was less than careful, and I since then have educated myself and my team to
be more in compliance with Amazon’s policies.
• Someone once asked me for help with their Amazon seller business and I
showed them what to do that is all I can think of other than that, there was no
breach of any policy.
• I have never tried to create another account. I am doing FBM . I don’t need
another account . I am just trying to run this business with a positive mindset.
Here is my
PLAN OF ACTION TO PREVENT THIS ISSUE IN FUTURE:
• I have taken some time to educate myself and my team to be in total
compliance with Amazon.
• I am never going to create a related account even by mistake, since now as a
whole company we are well versed in Amazon policies and implement strict
measures to comply on it.
• Me and my team keep complete track of the existing policies and any
changes to it so we remain 100% compliant Amazon Selling Partner.
• Now we do not use public wi-fi or hot spots to be extra careful of our
account security. We have our own office and computers.
• We understand that operating and maintaining multiple Seller Central
accounts is prohibited. And it is permitted by Seller Support only if there is
an explanation of the legitimate business need for a second account. We will
never act against this policy.
• This plan reflects our complete dedication to remain in 100% compliance
with Amazons policies going forward. Please let us know if there is anything
else we need to do to prevent this issue in the future.