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Table of content

 
DECLARATION
 ............................................................................................................................. iii
APPROVAL
 .............................................................................................................. ...................... iv
ACKNOWLEDGEMENT
 ................................................................................................................ v
ABSTRACT
 ................................................................................................................................... viii
LIST OF FIGURES
 ......................................................................................................................... ix
LIST OF TABLES
 ............................................................................................................................ x
LIST OF ACRONYMS/ABBREVIATIONS
 .................................................................................... xi
CHAPTER ONE
 ...............................................................................................................................11.0
Introduction .............................................................................................................................11.1
Background of internship training .............................................................................................1
1.1.1 Objectives of industrial training
 ........................................................................................1
1.2
 
BACKGROUND OF THE ORGANIZATION
 ......................................................................2
1.2.1 Company address
 ..............................................................................................................2
1.2.2 Mission
 ..............................................................................................................................3
1.2.3 Vision.
 ...............................................................................................................................3
1.2.4 Values
 ...............................................................................................................................31.3 Activities /
solutions offered by SCI limited. ..............................................................................3
CHAPTER TWO
 ..............................................................................................................................52.1 Objectives
of SCI .......................................................................................................................5
2.2
 
Activities Performed by an Intern
 ......................................................................................52.3 Officers that the student worked wi
th .................................................................................52.4 Role of internal
supervisor. .......................................................................................................6
CHAPTER THREE
 ..........................................................................................................................83.1 Organization
structure ..............................................................................................................83.2 Experience
gained .....................................................................................................................93.2.0
Knowledge.............................................................................................................................93.2.1
PREVENTIVE
MAINTENANCE ...............................................................................................93.2.2 Skills
gained ..................................................................................................................... 113.3
Relevance of internship .......................................................................................................... 18
3.4 Student’s contribution
 ............................................................................................................ 19

 
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3.5
Challenges .............................................................................................................................. 19
CHAPTER FOUR 
 .......................................................................................................................... 204.1 Conclusion .
............................................................................................................................. 204.2 Recommen
dations .................................................................................................................. 20APPENDICE
S ................................................................................................................................. 23
 
ABSTRACT
This report includes all the activities that were handled during the training at service &
computerindustries Ltd/NCR. The areas covered during the four weeks which include windows
installation(windows 7,8,10 and drivers installation), preventive maintenance (blowing
computers,
laptops, printers, system unit/CPU case), Networking (Terminating cables), repair and maintenan
ce(replacing: a motherboard, keyboard, laptop touchpad), ATM, making a flash bootable, we
alsowent to the field at PSI Nakawa, PSI in Ntinda and NC bank in Bugolobi.
 
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LIST OF FIGURES 
Figure 1: Pledge, Blower and Vim.............................................................................................
10Figure 2: Materials .....................................................................................................................
11Figure 3: RJ-45 data plugs .........................................................................................................
12Figure 4: Preparing wires ..........................................................................................................
13Figure 5: Wiring
Assignment ..................................................................................................... 14Figure 6: After
Terminating ...................................................................................................... 15Figure
7: Illustration of structured cabling .............................................................................. 15Figure
8: Backbone Cabling ...................................................................................................... 16Figure
9: Horizontal Cabling ..................................................................................

LIST OF TABLESTable 1: Activities carried out ........................................................


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 Table 2: Engineers worked with ....................................................
 Table 3: Standard Wiring .............................................................
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LIST OF
ACRONYMS/ABBREVIATIONSATM Automated Teller MachineICT Information Communication 
TechnologyNCR National cash RegisterSCI Service & computer IndustriesRAM Random access me
moryUPS uninterruptable power supplyCPU central processing UnitIP Internet protocolRJ-45 
Registered Jack-45DOS Disk operating systemCMD Command prompt
 
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CHAPTER ONE1.0 Introduction
 This chapter covers the objective of industrial training to the student, university and company.
Itrenders a brief idea of what service & computer industries Uganda is all about.
The internship
 program is meant to assess the intern’s abil
ity in applying the theoretical
k n o w l e d g e learnt in the classroom in a practical situation in their
r e s p e c t i v e f i e l d s a h e a d o f r e a l opportunities as well as increasing their skills and
accustoming interns to the working environmentin their various fields of work.1.
1 Background of internship training
Industrial training is a partial requirement for students at IUIU at the end of their second
year pursuing a Diploma in computer science and information technology. Its therefore
important forstudents in the application of theoretical knowledge acquired in class, in the field
and it enables
the university to grade its student’s performance in other areas other than in academics.
 Internship program has become the bridge for those who want to enter to corporate level from
the Universitylife, through internship I got to know the real working environment that was very
much differentfrom my course study. During my internship, I got a chance to work in the
department to knowabout how a software company develops the product as applications used by
various financialinstitutions. The term I spent at SCI was more engaged with learning part
through projects. All myexperience helped me realize parts like grouping work,
work environment, peering support, carriedout in the organization. Thus, the internship duration
provided me with the opportunity to broadenmy knowledge, acknowledge my
strengths/weakness that would be more helpful to shape up mycareer in the future.
1.1.1 Objectives of industrial training
As partial fulfillment of the requirements of the Diploma in computer science and
informationTechnology program of Islamic University in Uganda. The primary objective of the
internship isto generate a thorough understanding of the workplace relationship, performing of
the activitiesand engaging oneself in the working environment. In a way, it was more to get
practical implicationof all the studies, theories that I had acquired so far. This would help me to
pave a way towardsgrowth in my academic as well as personal development. Apart from general
objectives, thespecific objectives are highlighted below:
 
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To acquire exposure in the working environment resulting in the development of practical
knowledge, confidence and diplomacy.

 
To learn and apply theoretical knowledge practically in the workplace.

 
To develop interpersonal, managerial and communication skills.

 
To develop student understanding of work ethics, employment demands, responsibilitiesand
opportunities.

 
To come up with the possible strategies to gain competitive advantage.

 
To be a valuable asset for the organization by contributing positive aspect.
1.2
 
BACKGROUND OF THE ORGANIZATION
Services & computer industries (SCI) was established in 1962 and in 1989, it took over
theoperation of national cash register (NCR) in Uganda and emerged as the sole representative
of NCR solutions. Service & computer industries is often referred to as NCR owing to thecommi
tment and dedication with which it has continued to represent the NCR range of
products. NCR is the sole distributor of NCR ATMs, D-LINK, ingenious and EATON power wa
re,Systemax, Avanza, EDS & cyber net in Uganda.Having strategic alliances with DELL as the
master distributor, CISCO as premier certified partner, Olivetti, zebra, tally Genicom
and Hewlett Packard has ensured NCR remain at the forefront of its services to its customers.
These alliances ensure that strong international supportnetwork backs the solutions they provide.
They are also recognized as the largest DELLrepresentative in Uganda. SCI limited as a support
system that consists of over 200 Engineers infive countries, which include Uganda, Rwanda,
Kenya, Burundi and South Sudan trained by thevery best on their fields and five service centers
spread across Uganda to ensure quick response.Quality, integrity and reliability are key when it
comes to the NCR family. The company attainedits ISO90000 certificate in the year 2001.
1.2.1 Company address

 
 NCR is located on plot 94 William street. Their postal address is p.o box 2109 KampalaUganda.
 
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1.2.2 Mission

 
SCI Uganda limited is committed to provide the most effective and complete
solutionsconfirming to the international standards in the area of information technology for
theorganizations and individuals in Eastern Africa. NCR continuously strives to providesingle-
window, turn-key solutions.
 1.2.3 Vision.

 
To be the undisputed market leader in provision of ICT solutions and services.
1.2.4 Values

 
Integrity, teamwork, customer focus, flexibility, empathy, innovativeness, timelines.
1.3 Activities / solutions offered by SCI limited.
The company is committed to satisfy every customer’s need by implementing and maintain good
customer relationships and well-defined quality systems which as well address the needs
ofemployees, shareholders and other stake holders. Below is the table showing the summary of
theservices/ solutions offered by SCI:
Solutions Products and services Device brand
 Networking Design and implementnetworks, maintenance, salesand repair.Cisco, D-link brand,
REX, 3com,
Lucent.Automated banking ATM, support and POS. NCR.Voice Sales, installation andPOS.Spic
e mobile, cisco ip- phones,Philips and Panasonic.Computers (Pcs, Servers,desktops etc)Server
support, sales, repairand maintenance.DELL, NCR, IBM,Hp,Toshiba, Acer and Lenovo.
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Office automation Photocopiers, printers,scanners and support andmaintenanceTally Genicom,
Epson,Xerox, sharp, Hp, andDELL.Cabling Biometric, termination ofcables, wireless and
wired.Suprema, ZKTeco.Enterprise solutions (tapedrives, software firewalls)Storage, installation
andsupport.Blick SA, DELL.Power solutions UPS installation, sales, supportand
maintenance.EATON, APC, Invensys power systems.
Table 1: Activities carried out 
 
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CHAPTER TWO2.
1
 Objectives of SCI
 

 
To continuously improve growth and market share by insuring customer satisfaction
andretention all the time.

 
To maintain and enhance the company’s image through meeting commitments all
times.

 
To maintain a high-level customer satisfaction.

 
To maintain a motivated work place, delivering quality services.

 
To fulfill the obligations to all external stake holders.
2.2
 
Activities Performed by an Intern
Being the essence of the industrial training’, the intern was subjected to the following activities
as discussed below:
 
 
Working with different engineers on machines that needed repair like the pcs, laptops, servers,
printers and adapters.
 
Assisting Engineers with relevant tasks.
 
Testing of new machines purchased by customers.
 
Responding to different calls in several organizations that needed the services. 
2.4 Role of internal supervisor.
Where there is learning taking place, there should be an instructor, for this reason, the intern was
assigned Mr. Samar Rathore as the internal supervisor who performed the following task:
 
He conducted general orientation to the intern for the
purpose of familiarizing the intern to the working
environment.
 
 
He gave practical assignment to the intern on areas of concern to measure whether the intern had
understood the subject matter.

 
 
The internal supervisor gave an explanation and guidance on issues which were not perceptible
by the intern, such as the mission statement, goal and the vision of theorganization.
 
 

 
The work place supervisor is expected to take care of any practical problem that may prevent the
student from being a good participant during the industrial training exercise.

 
To ensure that the student understands the relevant policies of the organization concerning his or
her working processes, procedures and any other important matters in the organization that may
be deemed fit for the student to know.
CHAPTER THREE

3.
2
 Experience gained
 
3.
2
.0 Knowledge
 I have learnt how to repair and service laptops, system unit, UPS, preventive maintenance
andinteract with people of different behaviors as well as communicating with them. I have also
learntto keep time, speak calmly, and confidentiality, replace faulty parts of the laptop, computer
andthe system unit.
3.2.1 PREVENTIVE MAINTENANCE
 Is maintenance that is regularly performed on a piece of equipment to lessen the likelihood of
itfailing. It is performed while the equipment is still working so that it does not break
downunexpectedly.Below is a list of some preventive maintenance steps you can take with your
computer or computerhardware.
Computer preventive maintenance

 
Cleaning your computer hardware.

 
Downloading the latest driversfor your hardware.

 
Downloading the latest updates for your computer software. Verifying you have the
latest antivirus protection updates on your computer.

 
Running disk software utilities, such as Defragand Scan Diskon your  hard drive. 

 
Deleting unused programs or other files on your computer.

 
If you don't turn off your computer it may be good to reboot your computer every few months,
unless the computer is a critical computer such as a computer  server. 
When performing preventive maintenance, different tools and equipment’s are used. This
includes;
•Cleaning agent like pledge and shinex to remove rough particles and make it shine after.
•A blower to thoroughly blow all the dust from the machine.
•Cleaning towel small to clean all parts that are sensitive.

•Tool kit like screw drivers to open the machine to clean some of the inner points.
Figure 1: Pledge, Blower and Vim
Replacing a faulty motherboard
The exact steps required to replace a motherboard depend on the specifics of the motherboard
andcase, the peripheral components to be connected, and so on. In general terms, the process is
quitesimple, if time-consuming:

 
Disconnect all cables and remove all expansion cards from the current motherboard.

 
Remove the screws that secure the old motherboard and remove the motherboard.

 
If you are reusing the CPU and/or memory, remove them from the old motherboardand install
them on the new one.

 
Replace the old back-panel I/O template with the template supplied with the newmotherboard.

 
Remove and install motherboard mounting posts as necessary to match the mountingholes on the
new motherboard.

 
Install the new motherboard and secure it with screws in all mounting hole positions.

 
Reinstall all the expansion cards and reconnect the cables.

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3.2.2 Skills gainedCommunication skills
My people skills has greatly improved thanks to the internship training. The modes
ofcommunication in training from verbal to mail communications have strengthened
mycommunication skills to a better level.
Organizational skills
Organizational Behavior defines how employees and employers act in organizations. With
manyorganizations having policies that are to be followed, it is worth noting that before these
policies,comes personal attitude and behavior. This training has nurtured my understanding
oforganizational behavior.
Networking T erminating an Ethernet cable.
Terminating an Ethernet cable is an easy and useful skill, particularly for those interested in
homenetworking or those in the networking field. When you learn to terminate cables yourself,
you cansave money, space, and frustration with tangled cables by making them the exact length
you needinstead of having to use cables manufactured by a company.
Step 1: Materials
 
Figure 2: Materials

 
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Figure 3: RJ-45 data plugs
Wire Strippers
 – 
 I recommend the IDEAL Telecomm/Datacom Wire Strippers
• Wire Cutters (Side Cutters will work)
 
• RJ45 Crimping Tool
 
•2
- RJ45 Modular Data Plug (Ends)
• Bulk CAT6 Network Cable
 
• Ruler 
 
• 2 Wire Boots (Optional, not picture
d)
Step 2: Measure the Cable
Ensure the blade of the wire stripper is perpendicular to the wire and turn the wire stripper
aroundthe cable
once
, which will score the sheathing of the wire.
Step 3:
 Remove the wire stripper and gently bend the cable along the score line. This should break
thesheathing which can be pulled off the wire and thrown away.
 
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Step 4: Prepare Wires
Figure 4: Preparing wires
 
Step 1:
 Separate the twisted pairs into an "x" pattern as shown. When you look down the cable
from theend, you should not see any of the twisted pairs crossing over each other. Also, the
wires do nothave to be in the same configuration as seen in the image as long as the wires are
not crossingover each other.
Step 2:
 Separate the wires of the twisted pairs. When the wires are separated, they should not
cross overeach other.
Step 3:
 Assemble the wires into a fan shape and organize for the data plug. There are two common
waysto organize the wires for the data plug. Regardless of which one you use, both ends of the
cableMUST use the same configuration otherwise the cable will not work.I use the following
configuration moving left to right (Clockwise from the 9 o'clock position).
 
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T568A and T568B Wiring Assignments:
Figure 5: Wiring Assignment 
 
Pin # T568B T568A1 White/Orange White/Green2 Orange Green3 White/Green White/Orange4 
Blue Blue5 White/Blue White/Blue6 Green Orange7 White/Brown White/Brown8 Brown Brown
Table 3: Standard Wiring
Step 4:
 Firmly grasp all the wires near the sheathing and slide your fingers up, collecting all the
wiresinto a flat line. Make sure none of the wires jump positions. When looking at the wire
colors fromleft to right, the wires should be in the same configuration as described above.
 
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Step 5: Insert Wires and Crimp
Figure 6: After Terminating
 
Step 6: Terminate the Other End of the CableStructured Cabling System Basics
To understand backbone cabling and horizontal cabling, let’s understand the five subsystems of
structured cabling firstly. These five subsystems are often found throughout a building and
areconnected together so that various types of data can be transmitted consistently and
securely(shown in the figure below).
Figure 7: Illustration of structured cabling
 
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Backbone Cabling
The backbone cabling is also called vertical cabling or wiring. It provides interconnection
betweentelecommunication rooms, equipment rooms and entrance facilities. These backbone
cablingstypically are done from floor to floor to floor. When setting up backbone cabling, several
types ofmedia can be used: unshielded twisted-pair (UTP) cable, shielded twisted-pair (STP)
cable, fiberoptic cable, or coaxial cable. Equipment should be connected by cables of no more
than 30 meters(98 feet).
Figure 8: Backbone Cabling
Horizontal Cabling
The horizontal cabling system extends from the work area’s telecommunications information
outlet to the telecommunications room (TR) or telecommunications enclosure (TE). As shown
inthe figure below, horizontal cabling is usually installed in a star topology that connects each
workarea to the telecommunications room. It includes the telecommunications outlet, an optional
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consolidation point, horizontal cable, mechanical terminations and patch cords (or
jumpers)located in the TR or TE.
Figure 9: Horizontal Cabling
 
Technical skills

 
I gained experience in windows installation, servicing and repairing computers,laptops, printers
and UPS.

 
I gained experience in networking where I learnt how to terminate different cables likethe
straight through and crossover by using RJ-45 and fiber optic cables using differenttools.

 
I learnt working experiences since I used to be in a working environment whereeveryone hard
different task to do.
 

 
how to make a flash bootable in DOS using CMD.
 
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Problem solving
Conceptual skills are vital in solving problems. From day one of training to, to the last day,
severaltraining sessions have been involving problem solving that require the mental ability to
analyzeand diagnose a solution.
3.
3
 Relevance of internship
 J u s t l i k e a n y q u a l i t y p r o g r a m , i n t e r n s h i p i s v e r y m u c h
s i g n i f i c a n t a s f a r a s t h e  practical part of learning is concern, some of which
are cited as under.

It exposed the intern to the world of employment opportunities, as such, create a link between the
student and the employers which act as a stepping stone fort h e s t u d e n t s t o
a c q u i r e j o b f o r t h e m s e l v e s .
 

 
It enabled the intern to apply the knowledge acquired in the classroom in the work place,a s
such increased the effectiveness and efficiency of the
intern and improveshis ability to work in the fields.
 

 
The internship program allowed the intern to be
i n n o v a t i v e i n p u r s u i n g  professional course by focusing on learning new things
about the course pursued.
 3.
4
 
Student’s contribution
 A s a m a t t e r o f f a c t , t h e i n t e r n c o n t r i b u t e d t o t h e
o r g a n i z a t i o n p r e d o m i n a n t l y i n t h e accounts department as quoted
below:

 
Helped in the repair of the laptop’s charging adapter.
 

 
Designed a charging system for a toy bike.

 
Helped during preventive maintenance.
3.
5
 Challenges

 
The field attachment period was too short. The intern could at times work overtimeextensions in
order to accomplish particular tasks, but still time was not enough toaccomplish all the tasks.
 

 
Allocation of academic supervisors was done late. University policies state that eachsite/student
has to be visited at least three times by the academic supervisors, but I wasvisited only once.
 

 
Apart from the above and other minor challenges such as limited finances to cater for lunchfor
the student, the field attachment went on smoothly.
 

 
Students’ difficulties in compiling report. Students are supposed to compile a report
or keep a diary about the work they are involved in and relevant information (suchas
management structure, staff and their duties) about the sections of the companythey get attached
at, students said they experienced difficulties in compiling theirreports.
 

 
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CHAPTER FOUR4.1 Conclusion
 I wish if the time span for internship should be extended to three months, I must confess that
thetime I have spent training in NCR in one of the best learning and working experiences in the
fieldof information technology in my life. Not only did I gain practical skills but also had
theopportunity to meet many more experienced and fantastic people both in and out of
informationand communications Technology.Islamic University in Uganda sends out students
for field attachment with the main objective ofenabling the students to get hands-on real-life
experiences in environments they are expected towork in when they graduate. NCR Kampala
was well prepared to take on the student for fieldattachment in the position of a Repair and
maintenance.
Strengths:
The student had a wide range of computer skills and possessed knowledge about mostcomputer
related tasks. The field attachment helped the student to apply the knowledge taught atuniversity
to the field of work by working on real life projects. The field supervisors were veryhelpful and
offered great guidance. This helped the student to learn a lot of new knowledge andskills as
indicated throughout this report.
4.2 Recommendations
 
4.2.1 To the organization
Facilitation; The management of A.C should buy more facilities such as computers, vehicles so
as
to enable smooth running of the company’s activities and respond to the dynamic competition
environment. This technological advancement will enable the organization to change.
Moreopportunities to students to do intern in their organization; The intern would also
recommend theOrganization to continue giving internship placements to as many students as
they can becausesome miss this experience which is also important requirement of the University
due to the factthat they failed to get placements.Serious supervision to the workers and students,
the organization should increase and ensure moresupervision over the employees in order
to work effectively and also eliminate workers who relax,work lazily and perform actively after
seeing their supervisors.
 

4.2.2 Recommendations for the University


The university should not wait until the end of the semester before allocating students to
theirsupervisors. All planning should be done early enough so that the students can get the
contacts oftheir supervisors even before going to the field. If this is done, it will solve the
challenge of latesupervision that was experienced.
Constant supervision of students
, The intern recommends the university to carry out constantsupervision and monitoring of
students during the internship training to encourage them to performthe duties fully and also
accurately. This will also put a close link between the academicsupervisors and the field
supervisors to foster appropriate assessment of what the interns are doingin the field.
Secure Internship placements for students
. The University should help students to secureinternship positions according to their respective
programs undertaken at the University throughgiving students recommendations in order to ease
their training periods and also avoid the achegotten by students in search of internship
placements.
Should continue with internship program
, this is because it helps to prepare the students fortheir careers in future and also enable the
students to practice the theoretical knowledge obtainedduring class be exercised practically. It
also helps to develop students understanding of workethics, employment demands,
responsibilities and opportunities.
APPENDICES
 
Appendix 1: Gallery of the key highlights of the field attachment
Photos taken during repair in the work shop with our internal supervisor manager

Appendix 2: Daily activities done as recorded.Detailed Record of work accomplished:


The table below contains the records of daily andweekly activities done during the field
attachment and meetings were always conducted at 8:00am.It is referred in several other sections
of this report.
Date Activities
Wed 5
th
 June2019Meeting held at 8:00am.Introduction of the members and the staffTerminating network
cables using RJ-45 connector.Thur 6
th
 June2019Meeting held at 8:00am.UPS configurations and maintenance.Fri 7
th
 June2019
 
Meeting held 8:00amBasic parts of a Printer and how to troubleshootSat 8
th
 June2019
 
Preventive maintenance at NC bank
Table 4: activities in the first week
 

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DateActivities
Mon 10
th
 June2019MeetingDesigning a charging system for a toy bike using a transformer, bridge,
diodeand how to convert power from AC to DC using a bridge and ho to reduce thenumber of
voltages.Tue 11
th
 June2019
 
MeetingPreventive maintenance at pace Ntinda from 10:00am to 11:30am.How to maintain a
printerHow to make a T.V using a monitor, T.V board, speakers, inverter and theinfrared.Wed 12
th
 June2019
 
MeetingBasic parts of an ATM and the function of each part.Thur 13
th
 June2019Meeting.
 
How a Network video recorder (NVR) works and its basic parts.Basic functions of UPS,
problems, differences between ups and inverter andthe basic parts of ups and how it works.Fri 14
th
 June2019MeetingPreventive maintenance done at PSI in Nakawa business centre from
10:00amto 4:00pm.Sat 15
th
 June2019MeetingDifferent types of cables, channels, components of work area and
componentsof server Telecom room, wireless components and how WAP and Routerworks when
connected or when setup.
Table 5: second week

 
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MeetingHow to make a flash bootable in DOS using command prompt.Steps taken to select a
UPS to buy and how to install IT.
 
MeetingDifferent components of a projector, criterias taken to choose a projector,how to service
it and do preventive maintenance on a projector.
 
MeetingFixing the adapter of a laptop charger which involved the use of a bridge andother
components.
 
MeetingBackbone cabling using optic fibre cable, different layers and types of opticfibres, and
how to differentiate between single mode and multimode.
 
Meeting How to install windows 10 operating system and the drivers to new machines.
Continuation on the installation of windows 10 operating system and the drivers to new
machines
 
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Mon 24
th
 June2019
 
MeetingBasic ways on how to handle and maintain your processor.
Tue 25
th
 June2019
 
MeetingFixing the two adapters of laptop chargers using a diode, capacitor, bridge and athresta.
Wed 26
th
 June2019
 
MeetingReplaced faulty batteries of a power bank with the ones of a battery charger inorder to make it to work for
some good time.
Thur 27
th
 June2019
 
Meeting
Fri 28
th
 June2019
 
Fare well meeting with the staff members.They took us through servers by engineer Michael. He talked of the
different typesof servers, components, how to configure and install windows using a server.
Sat 29
th
 June2019
How to remove a BIOS and system password.
 
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Appendix 3: Procedures for installing windows 10Enter your computer's BIOS
You first need to make sure your computer is set to boot from your DVD drive or from USB.
Insertyour DVD or USB installation disk and restart your PC. You may find that your PC has a
special boot override menu, which you can access with a key such as F10, F12; look out for the
messagewhile your computer starts. If this is the case, press the key as soon as the message is
displayed,then select your DVD drive or USB stick to boot.If you don't have a boot override
menu, you'll need to go into the BIOS or UEFI Setup program,which is where you change some
of your computer's more low-level settings. The right key toenter Setup varies from PC to PC,
but is usually Delete, F2 or F10, and you'll need to press italmost immediately after you turn
your PC on or restart it. If you look carefully, you may see therelevant key displayed onscreen as
the computer turns on. Some more modern laptops, such ascertain Lenovo models, have a special
button to enter the Setup program, which you'll most likelyfind next to the power switch.
Setup menus vary widely in look and layout, but all follow a similarlogic, so if you look
carefully, you'll be able to find all the options we mention in this guide.
 Set your computer to boot from DVD or USB
Once in Setup, find the Boot section. Now change the boot order to put the device you want
to boot from first; this will be DVD or USB, depending on your
installation media type. BootableUSB flash drives are sometimes listed as hard disks.

 
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Choose the Windows 10 clean install option
Once you're in the Setup program, select your language, time and currency format and
inputmethod, and click Next. Click the Install Now button. Enter your Windows key if prompted
andread and accept the software license. In the next screen, select 'Custom: Install Windows
only(advanced)'.
 
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Before you install Windows 10 you'll need to delete all these partitions, by selecting each one
andclicking the Delete icon. This will erase all data on the partitions, so quadruple-check that a)
you'redeleting partitions from the correct drive and b) that you're absolutely sure you've already
backedup everything you need.
 
 
Bear in mind that this may also delete your manufacturer's recovery partitions, so you won't
beable to go back to your previous operating system. Once you've finished deleting partitions,
makesure the drive you want to use for your Windows 10 installation is selected and press Next
toinstall.

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