DECLARATION

I am 3rd year student school of engineering and technology department of computer science.

I am here declaring that the Industrial internship report was carried out and written by me.

And by helping and guidance of Mr Buze Department of Computer Science.

I declare that this report describes the experience I got from the internship when I stayed in the company. All
these documents are my own and all are written based on the real information gathered while I was in the
Company. The information is gathered based on the daily practical work that I did in the company.

Approved by:

Name of the monitor Buze

Date 28/12/2014 Signature__________________

Name of student Yohannes Abera

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ACKNOWLEDGEMENT

Any accomplishment requires the blessing of the God. This work is not any different to that. So, the first
thanks goes to God. I am also thankful to my adviser Mr. Buze from hosting company (Dilla University
Information Communication Technology (DUICT)) my adviser at company, and all the members of
Networking theme for their continuous comments in every steps of the Practice work that they forwards
throughout the semester. I also would like to Thanks for their continuous guidance on the importance of
attendance at the practice hall (room) daily as well as all ICT members of the company for their
continuous standing for our security.

Finally, a big thank to my family for their encouragement, patience and support throughout my internship time.

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EXECUTIVE SUMMARY
Internship program is the best thing for students to change their theoretical knowledge that get from class by
different course into practical knowledge and to faces the real-world situation before taking a serious
commitment. This internship uses to minimize company’s cost used to Train workers after they
graduated and employed. It also helps students to develop different skill like practical, interpersonal
communication, entrepreneur, and leadership skills and generally to help them understand the working
environment.

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ABSTRACT
This is my internship report that includes all activities I have done during internship. Actually, the report
encompasses more about our practical activities that I have done. Also include more description about
computer network and other activities.

Table of Contents
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 DECLARATION............................................................................................................................................................i
ACKNOWLEDGEMENT.............................................................................................................................................ii
EXECUTIVE SUMMARY...........................................................................................................................................iii
ABSTRACT.................................................................................................................................................................iv
Chapter one....................................................................................................................................................................1
Introduction................................................................................................................................................................... 1
Background of DU ICT.................................................................................................................................................1
Mission of DU ICT Office.............................................................................................................................................1
Vision of DU ICT Office...............................................................................................................................................1
Goal of DU ICT Office..................................................................................................................................................2
Core Values................................................................................................................................................................... 2
Objectives......................................................................................................................................................................3
Activities of the organization.........................................................................................................................................3
Chapter Tow..................................................................................................................................................................4
Internship Experiences...................................................................................................................................................4
2.1 The section or department which I have worked......................................................................................................4
2.2 Teams and Work Relations among Team Members/Other Staff..............................................................................5
2.3 Knowledge and Skills Gained..................................................................................................................................5
Practical skill................................................................................................................................................................. 5
Theoretical Knowledge..................................................................................................................................................5
Team playing skill.........................................................................................................................................................5
Leadership skill.............................................................................................................................................................5
Work ethics related issues..............................................................................................................................................6
Personal ethics...............................................................................................................................................................6
Professional ethics.........................................................................................................................................................6
Entrepreneurship skill....................................................................................................................................................6
2.3 Challenges Faced and How Managed......................................................................................................................7
2.4 The core Works done through internship program time...........................................................................................7
Here are the devices I looked up during my internship and their functionalities................................................................8
2.4.3 Feedback of the proposed solution......................................................................................................................10
2.5.2 How to crimp Ethernet cable..............................................................................................................................11

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Steps to follow to crimp Ethernet cable:......................................................................................................................11
Chapter 3..................................................................................................................................................................... 13
3. SWOT Analysis.......................................................................................................................................................13
3.1 Strength................................................................................................................................................................. 13
3.2 Weaknesses......................................................................................................................................................14
3.3 Opportunities...................................................................................................................................................15
Chapter 4..................................................................................................................................................................... 16
4. Conclusion and Recommendations..........................................................................................................................16
4.1 Conclusion.............................................................................................................................................................16
4.2 Recommendations..................................................................................................................................................16
References.....................................................................................................................................................................1

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Chapter one
Introduction
Background of DU ICT

DILLA University was Dilla College of Teachers’ Education and Health Sciences with Faculty of
Teachers’ Education and Faculty of Health Sciences in 1996thA.C. However, in 2001, the
College was included in the newly emerging University – DEBUB University. In 2004 Dilla
College once again went through another phase and spring into a full- fledged University by
the councils of minister’s regulation No 129/04. ICT center of Dilla University was
established in 2006 as a computer center, by deploying dialup connection, out-reaching
management offices. Lack of professionals characterizes the center, where instructors from
mathematics and physics departments were assigned to manage and coordinate the office. It
was later in 2007 that an optical fiber installation was activated, exploring almost all the
buildings of the time. Despite the launched developments, its functionality and perpetuity
was obstructed for lack of documentation to refer, and the temporary instability due to
institutional partitioning from the Debub University. Ever since its establishment, the center
has been working closely with different sections of the university to create awareness of
ICT, giving training for some staff members of the University, and most importantly to
expand network and Internet facilities for the University community. The office is currently
established as an ICT Directorate office level with one director five team leaders, 21
professionals and 8 technical supportive staffs.

Mission of DU ICT Office

 Develop high-tech ICT infrastructure and provide superior quality services where by the
teaching, learning, research, and administrative activities of the university are carried out by
utilizing the resources and services efficiently and effectively.

Vision of DU ICT Office

 To become a dynamic Directorate of ICT Excellence center propelling Dilla University to
be one of top ten Universities of East Africa in 2030.

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Goal of DU ICT Office
 Ensure that ICT is fully integrated into every operation of the University in order to speed
up and improve quality of activities of Dilla University.

Core Values

 DU ICT obligations will be executed with commitment and professionalism.

 DU ICT will maintain a sense of self respect, discipline, and responsibility.
 DU ICT commits them to the practice of teamwork.
 DU ICT embraces efficacy and excellence.

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Objectives
 Provide sustainable and quality ICT infrastructure and improve student and staff access to
ICT resources in line with university priorities.
 Ensure all staff members are motivated and skilled in the use of ICT to spark the culture of
continuous development in ICT expertise and exposures.
 Initiate/Develop/Supervise application development for different sections of the University
and provide ongoing maintenance of both the software and the hardware.
 Building a digital teaching-learning environment both in terms of teaching-learning
materials and digital resource sharing, promoting interactive academic and professional
communications between teachers, administrative staff, researchers and students.
 Provide on time and online user support platform for the University community.
 Establish a dynamic and adaptive online University communication network serving
internal and external users.
 Expand training and consultancy wings, including income-generating schemes, gearing to
introduce and promote ICT to the internal and external community, by raising the
capabilities and efficiencies in ICT use.
 Use ICT for e-learning, smart rooms, video conferencing and tele-medicine.

Activities of the organization

 The DU ICT office strives to provide quality information and communication service to the
university's community. Always there is a growing demand towards quality ICT facility.
Moreover, each day brings its own challenge and dangers towards the safe way of
communication on the internet. It is the office's ultimate objective to strive to enhance the
quality of the service and maintain the already existing service intact.
 Maintenance work for all the computers, printers and some other related electronic tools in
the university.
 Protecting computers in the university from various computer security threats.

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 Developing important applications for the University.

 Providing ICT related training and consultancy.

 Facilitating teaching and learning technologies.

 Providing internet service for the university staff.

 Publishing and maintaining the university's website.

 Providing ICT support in cases of seminars, workshops and other events.

 Establishing computer laboratories and providing support.

 Facilitating the delivery of the ICT and other computer courses.

 Providing assistance in the purchase of computers and other related

electronic tools.

Chapter Tow
Internship Experiences
2.1 The section or department which I have worked.
DILLA University Internship Program allows an opportunity to understand the unique environmental
conditions associated with a particular level of organization. It provides insight about future career with
demonstrated academic competence, and a practical experience in the public sector. During internship
program we were in ICT work place from the organization/company of work branch. Because our
department, is more related within ICT work place of task. During internship program I participate in
network design and installation from the alternative of programming. from these two alternatives, I need
to strengthen my networking knowledge.
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2.2 Teams and Work Relations among Team Members/Other Staff
 There was a good team work between ICT staffs and also good communication skills.
 They perform tasks cooperatively and honestly.
 Have good work ethics with other staffs and respect one to another’s.
 Have good social life and smooth relationship with staff members and university communities.

2.3 Knowledge and Skills Gained

Internship experience I gain
Internship experience will be explained by the following items or sub titles.

Practical skill
In Internship program I have got a chance to practices what I have learnt in theory classes and I have developed
many skills like; problem solving, responsibility and sociability, Motivation to work, Professionalism,
Honesty and integrity, willing to grow and learn, and to develop self-confidence.

Theoretical Knowledge
In addition to practical skill the Internship program gives a chance to upgrade my theoretical knowledge
through practices and I have seen how the real-world works.

Team playing skill

In my hosting company the Information Technology team work together to solve problems. Throughout my
internship time I have noticed that working together with team members make any problems to be
solved easily.

Leadership skill
Leadership skill is important to lead and motivate team members; during my internship time I have noticed that
good leadership is back bone for overall activity to be succeed.

Leadership skill includes;

 Fair assignation of task for team members

 Respect personal ability and experiences,
 Tolerance
 Trusting team members
 Managing time,
 Motivating individuals,
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 Giving feedback and
 Building teams.
 Find solution for any problems and so on

Within two months of internship time it is difficult to develop all leadership skills but I have seen that it is useful to gain
or have a knowledge how in some of the leadership aspects and I will develop the skills I gain in the future.

Work ethics related issues

Work ethics, rules and regulations uses to keep peace in work places. It helps to create good relationship between co-
workers and to achieve goals of the team or the company. From this internship, I gate many ethical issues like
how to keep punctuality and how to communicate with the staff members In my opinion work ethics can have two
parts; personal ethics and professional ethics.

Personal ethics
Personal ethics refers to ethical values that each individual should practices to their life. Includes:

 Honesty,
 Fairness,
 Tolerances,
 concern for wellbeing of others,
 Positive thinking,
 Open mindedness, and etc…

Professional ethics
Professional ethics refers to ethical values that a certain profession requires. Includes:
 Accountability
 Integrity
 Transparency and openness
 Reliability
 Offices discipline and etc…

In my internship time I have got knowledge about some ethical issues to be developed for future and also, I tried to
achieve some of them.

Entrepreneurship skill
Entrepreneurship in its literal meaning stands for a person who starts a business and willing to take any risk in order to
make money or success. Nowadays getting a job or work is not easy , so starting your own business is the best
solution. So developing entrepreneurship skill is important. this skill includes self- esteem, self-motivation, self-
confidences, time and money management, ethics and moral, and etc.

 I have got an opportunity to know a little about a networking device.

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2.3 Challenges Faced and How Managed
There were different challenges happened during internship program.
 The shortage of material to practice what we have learnt.
 Less willingness of ICT staffs to show or to teach us the important things.
 Sometimes coming late to the work place.
Those challenges are managed as follows:
 For the material shortage the material can be purchased at ones and that they cannot bought for only
internship program only.
 The commination gap between ICT staffs and internship student is solved by commination only which
means by developing a good communication skill.
 We have tried our best to initiate them to fix different networking cable installation with us.

2.4 The core Works done through internship program time.

Networking Devices
Here are the devices I looked up during my internship and their functionalities

1.Trunk-we have seen trunk as a communications line or link designed to carry multiple signals simultaneously

to provide network access between two points. Trunks typically connect switching centers in a communication

system.it can consist of several wires, cables or fiber optic strands bundled together in a single physical cable to

maximize the available bandwidth.

2.Keystone Jack is a female connector used in data communications, particularly local area networks (LANs).

The jack is usually mounted in a wall plate or patch panel. A keystone plug is the matching male connector,

usually attached to the end of a cable or cord.

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3.Hole outlet is a hole where may be in a wall used to connect an ethernet cables

4.puncher (punch down tool, also called a krone tool) is a hand tool used to connect telecommunications and

network wires to a patch panel, punch down block, keystone module, or surface mount box.

5.Table Test(Tester)- devices that can be used to check network cables and network connections in the

Ethernet.it measures the conductive between two ends of a cable. It also checks and measures signal for correct

wiring. 

6.Tone Generator- allows technicians to identify that wire within a bundle, at a cross-connect, or at a remote

end. So,  to trace network cables between two different locations. For example, if you have 50 cables going

from an office to a wiring closet, you sometimes need to identify both ends of the same cable. You can connect

the component that creates the tone to one end of the wire in the office.

8. Network cabinets are generally used for the storage of routers, patch panels, switches and a wide variety of

networking equipment as well as networking accessories.

9.network rack is a metal frame chassis that holds, stacks, organizes, secures and protects various computer

network and server hardware devices.

7.fisher-are orange cable used to connect …

8.Torch Light-used to check whether the cables are working

9.Fiber Patch (Connector)- the interface panel that connects multiple optical fiber cables and optical equipment.

10. Modules-are used to connect fiber path with switch.

We come through different kind of modules- which is 10G interface module and 40G interface modules.

For instance, 40G interface has the capability to transmit data until 40km.

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OT DR fiber -it is a screen that used to check the place where the fiber optic is broken.

Access Point

We have looked up at two kind of AP:

A.Indoor AP:is an AP that can penetrate through the walls.

Has the capability of connecting until 512 users.

B:Outdoor AP:It is an AP that needs free space and can’t penetrate through the wall.

Types of Camera

As I have mentioned there are different cameras in DU for the security purposes.

1. Pith Camera : which is used to control 360 degree. It can be set automatically.

2. Bullet Camera: which is used to control only one direction and not only those there is

box type, dome and others so we have teary to know those types of cameras.

3. Panoramic Camera

4. Fixed door Camera

For the security purposes they haven’t show as the camera installation it is not recommended.
What I have seen as the problem in camera security it is only video without sound system and I
have asked the DU ICT staffs way it is only video without sound system and thy have
respond to me for security propose but for me there response is not enough.
In general, the camera is connected with DU LAN connection for security purpose if we
connect it with internet (World Wide Web) the hackers may attack the DU information
so it is directly connected to DU LAN and managed by DU ICT staffs.

Types of Switch
1.Extreme Switch
2.Cicso
3.Huawei
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Finally, We have visited the DU data center: we have visited the data center I have got a lot of
knowledge from the data center that means how internet and internet materials are
connected to give an access. And how switches can be connected to fiber, how core
switches connected to sub switches and also how they are connected to patch panel and
with all different nodes.
As its name data center is the center of all internet infrastructures are connected and stored in
one place for security purpose and for protection from flirty. As you know the internet is
the back bone of the world and the university so, it should have to be protected from any
dangerous thing b/c all the university files are in the data center.

2.4.3 Feedback of the proposed solution

The organization really Appreciated us what we have identified and done proposed problems of
the organization. They recommend us to innovate new things is better to learn Hardware
Engineering.

As mentioned above during the stay of one month and 15 days of the practice I have taken
one of the problems of the organization and getting the requirement and analysis it
and design it and implement and also worked and helped the workers by performing
different activities.

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2.5.2 How to crimp Ethernet cable
Steps to follow to crimp Ethernet cable:

1. Purchase your cable and your RJ-45 connectors.

11
2. Strip 1 to 2 inches (2.5 to 5.1 cm) of the outer skin at the end of the cable wire by making a
shallow cut in the skin with cutter/scissor. Run the cutter/scissor around the cable, and the
jacket should slide off easily. There will be 4 pairs of twisted wires exposed, each of them
has different color or color combination.
White-Orange striped and solid Orange
White-Green striped and solid Green
White-Blue striped and solid Blue
White-Brown striped and solid brown
3. Fold each pair of wires backwards to expose the core of the cable

4. Cut off the core and discard.

5. Straighten the twisted wires using 2 pair of tweezers. Grasp a wire beneath a bend with 1
pair of tweezers, and use the other pair to gently straighten the bend. The straighter your
wires, the easier your job will be.

6. Arrange the untwisted wires in a row, placing them into the position, running from right
to left, in which they will go into the RJ-45 connector: Since we have worked in B
structure it has the following order:

 White-Orange
 Orange
 White-Green
 Blue
 White-Blue
 Green
 White-Brown
 Brown

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7. Trim the untwisted wires to a suitable length by holding the RJ-45 connector next to the wires.
8. Insert the wires into the RJ-45 connector, making sure that they stay aligned and each
color goes into its appropriate channel.
9. We Use the crimper to crimp the RJ-45 connector to the cable by pressing the jacket. Re
crimp the cable once more to ensure proper connection.
10. Follow the instructions above to crimp an RJ-45 connector to the opposite end of the cable.

Chapter 3
3. SWOT Analysis
3.1 Strength

Strengths are internal positive aspects are under control upon which you may member and work flow of the
13
organization according to some of the strength of DILA university ICT directorate

 It has good structural arrangement

 There is a better utilization of resource
 There is good relationship between director and coworker
 Since the company has good outlooks, attitudes and respect for interns the intern suggest that the company must keep
up as it deems necessary for the interns.
 The company workers have good work ethics we attracted by them.
 sThe technicians work together and they are ready to share their experience.

3.2 Weaknesses
Weaknesses are internal positive aspects that are under your control and that you may plan to improve. Some of
the weaknesses DILA university ICT directorate:

 Absence of networking devices to exercise with it such as AP,Switch, ect

 Absence of desktop computer to practice with it and also, we couldn’t find ICT lab we were practicing in
the staff office.

 Less willingness of staff to show us necessary things.

 Presence of port with no connection in office.

 Technician does not have manuals or modules.
 The company has to prepare enough manual/ handout and give it out to technician for the future and the
company must put the copy of the manual in the library, so that technician can use of them whenever
necessary

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 3.3 Opportunities
Opportunity is a positive external condition that you do not control but which you can plan to take
advantage. some opportunities of DILA university ICT directorate.

 The existence of opportunity to use modern technology.

 There is further training for the employee of the office.
 Development of information technology.
 Attention given to quality of education

The Opportunities that I got from the Internship are:-

 How the real world operates its task.
 How to work with peoples.
 How I will work after graduation related with my profession field
 How I will solve problems related to my profession field
 I got the knowledge of the discipline of my work place.
 I got knowledge how to give service to the customers.
 Social life with the staff member in work place.
 I got the information about the workflow of the system and by working with this system, I
got more knowledge.
 I awared from the system that there are different problems can be faced.
 The awareness of the computer technology in the society and in the system becomes very
interested in the organization.
I have got great spirit for the future in my work discipline to work actively, confidentially and
competently.

15
Chapter 4
4. Conclusion and Recommendations
4.1 Conclusion
To conclude about the DILLA University ICT office, it is an organization which is going on
development but needs more budget, training and help to moderate its service and doing
more. In my observation when I compare with the real-world technology the organization
is going right with the real-world technology.

4.2 Recommendations
This Entrepreneurship is very important for students because it helps them to now the real-world
Environment what we face after graduation and increases their experience and skills.
Students who have done the practical attachment, could not get any difficulty when they are
going to start their final project work and easily understand what they have to do, how to
make interaction with the employees of the organization and learn how to get the accurate
information from workers of the organization, simply understand, and know their work
discipline, facilitate a way what problems concurrently happen in their work discipline and
get ready to solve the problems

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References
 Documents and reports of the company
 Interview with supervisor and other employees
 https://www.tutorialspoint.com/data_communication_computer_network/
data_communication_computer_network_tutorial.pdf
 https://cyfar.org/data-collection-techniques
 https://www.tutorialspoint.com/data_communication_computer_network/data_com
 https://en.wikipedia.org/wiki/Network_switch
 http://www.fiber-optic-equipment.com/tag/utp-cable