1

2
3
What is communication? What does it mean to you?

4
5
6
7
8
9
Break the class into 2

10
11
You have 7 minutes- GO!

12
13
14
15
16
So why are we talking about email writing today? 294 billion email messages are sent
everyday- that’s 2.8 million emails PER SECOND. In 2011, the typical corporate email user
sent and received about 105 email messages per day.

17
18
19
20
21
22
23
24
25
26
27
28
29
30
Take 2 minutes and assess the subject line of your email. Revise it based on what I’ve just
taught you.

31
32
33
34
35
36
Take 2 minutes and assess the salutation in your email. Revise it based on what I’ve just
taught you.

37
38
39
40
41
42
43
44
Take 2 minutes and assess the purpose of your email. If you’re making a request, is it clear
and direct? Is it also polite? Revise it based on what I’ve just taught you.

45
46
47
48
49
50
51
Take 2 minutes and assess the sign-off in your email. Revise it based on what I’ve just
taught you.

52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
Take 2 minutes and proofread your email. Correct any mistakes you see, then give it to the
person next to you to proofread.

67
Something positive that Sakawa boys are doing is that they respond promptly to the emails
they receive!

68
69
70
Emotions can create conflict, right? Having your emotions preserved in writing FOREVER
can be very damaging.

71
72
73