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Michelle Lascelle
Ottawa, Canada K1S 5E8   |   343-996-1851  |   Michelle-lascelle@hotmail.com

 
Summary
Customer oriented Sales Professional with over 6 years experience , building relationships with Clientele to understand their needs
and introducing new products for maximum sales productivity

 
Skills
 Product Knowledge  Account Development
 Online and In-person Sales  Sales Support

 
Experience
AVON SALES ASSOCIATE | 08/2022 - Current
Avon Canada - Ottawa, ON
 Successfully maintains online ordering and sales techniques to maximize customer satisfaction and productivity.
 Effectively provides customer support through active listening and providing information on products that will be a interest to
the customer.

SECURITY GUARD | 04/2007 - Current

Commissionaires - Ottawa, ON
A. Succesfully protects from theft and vandalism by productively screening people entering the premises.
B. Effectively de-escalates irate Clientele/Visitors by maintaining calmless, using active listening skills and providing helpful
information.
C.Consistently maintains up to date records including Daily Shift and Incident Reports.

 
Education and Training
Cousera - New York, New York USA | Certifcates 4 Completed Courses
Cyber Security, Expected in 03/2023

International Correspondence School - Toronto, ON | Diploma

Wedding/ Events Planner, 04/2005
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 events planning book a venue
 events planning decoration sitting catering planning
 wedding gown designers planning for bride
 Bridal Consultant

Algonquin College - Ottawa, ON | Graduate Certificate

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Security Management , 03/1998

 Security Management Program

 
Accomplishments
 Consistently maintained high customer satisfaction ratings.

 
Activities and Honors
 Member, Small Business Association (2008 - present)