WBS

 1 eBook creation
o 1.1 receive order phase
 1.1.1 checking and verifying order
 1.1.1.1 checking for requester’s name
 1.1.1.2 checking for email
 1.1.1.3 checking for phone number
 1.1.1.4 checking for date needed
 1.1.1.5 checking for completed list of components
o 1.2 plan order phase
 1.2.1 desktop publishing work planning
 1.2.1.1 desktop publishing work estimated
 1.2.1.2 desktop publishing work assigned to production staff
 1.2.2 desktop production effort planning
 1.2.2.1 identifying production effort
 1.2.2.2 production effort estimated and scheduled
 1.2.2.3 production effort assigned to production staff
o 1.3 production phase
 1.3.1 initial production
 1.3.1.1 permissions acquired
 1.3.1.2 desktop publishing tasks completed
 1.3.1.3 proof of book is published
 1.3.2 quality assurance testing
 1.3.2.1 checking quality of book against job order
 1.3.2.2 checking quality of book against customer order
 1.3.2.3 requested book formats created
o 1.3.2.3.1 checking quality of book against job order
o 1.3.2.3.2 checking quality of book against customer order
o 1.4 manage production phase
 1.4.1 supervisor tracks progress
 1.4.2 supervisor tracks work assignments
 1.4.3 supervisor tracks costs
 1.4.4 resolve any conflicts quickly
 WBS DIAGRAM 1.1.1.1 checking for
requester’s name

1.1.1.2 checking for email

1.1.1 checking and verifying 1.1.1.3 checking for phone

1.1 receive order phase
order number

1.1.1.4 checking for date

needed

1.1.1.5 checking for

completed list of
components

1.2.1.1 desktop publishing

work estimated
1.2.1 desktop publishing
work planning
1.2.1.2 desktop publishing
work assigned to production
staff

1.2 plan order phase

1.2.2.1 identifying
production effort

1.2.2 desktop production 1.2.2.2 production effort

effort planning estimated and scheduled
creation
1 eBook

1.2.2.3 production effort

assigned to production staff

1.3.1.1 permissions acquired

1.3.1.2 desktop publishing

1.3.1 initial production
tasks completed

1.3.1.3 proof of book is

published
1.3 production phase
1.3.2.1 checking quality of
book against job order

1.3.2 quality assurance 1.3.2.2 checking quality of

testing book against customer order
1.3.2.3.1 checking quality of
book against job order
1.4.1 supervisor tracks 1.3.2.3 requested book
progress formats created
1.3.2.3.2 checking quality of
book against customer order
1.4.2 supervisor tracks work
assignments
1.4 manage production
phase
1.4.3 supervisor tracks costs

1.4.4 resolve any conflicts

quickly
 WBS DICTIONARY

Level Code Name Description

1 1 eBook creation Finished product of ebook
2 1.1 receive order phase Phase of receiving and verifying order
3 1.1.1 checking and verifying order Checking order info, cross referencing it, and verifying it
4 1.1.1.1 checking for requester’s name Check for name of requester in order
4 1.1.1.2 checking for email Check for email in order
4 1.1.1.3 checking for phone number Check for phone number in order
4 1.1.1.4 checking for date needed Check for date needed in order
checking for completed list of
4 1.1.1.5 components Check for completed list of components in order
2 1.2 plan order phase Phase of planning order tasks
desktop publishing work Planning of publishing work (estimation and assigning)
3 1.2.1 planning needed to complete order
desktop publishing work
4 1.2.1.1 estimated Estimation of time needed to complete publishing work
desktop publishing work
4 1.2.1.2 assigned to production staff Assigning publishing work to production staff
desktop production effort Planning of production effort work (effort, estimation,
3 1.2.2 planning scheduling, and assigning) needed to complete order
4 1.2.2.1 identifying production effort Identifying effort needed to produce the ebook
production effort estimated and
4 1.2.2.2 scheduled Estimation and scheduling of work needed to produce ebook
production effort assigned to
4 1.2.2.3 production staff Assigning production work to production staff
2 1.3 production phase Executing production of ebooks
3 1.3.1 initial production First production of books
4 1.3.1.1 permissions acquired Acquiring permissions needed to produce ebooks
desktop publishing tasks
4 1.3.1.2 completed Completing tasks necessary to produce ebook
4 1.3.1.3 proof of book is published Acquiring initial proof of published ebook
3 1.3.2 quality assurance testing QA on proof of produced ebook
checking quality of book against
4 1.3.2.1 job order Identifying quality of book matches job order
checking quality of book against
4 1.3.2.2 customer order Identifying quality of book matches customer order
QA complete, good, and additional formats of ebook are
4 1.3.2.3 requested book formats created created
checking quality of book against
5 1.3.2.3.1 job order Additional format ebooks quality matches job order
checking quality of book against
5 1.3.2.3.2 customer order Additional format ebooks quality matches customer order
2 1.4 manage production phase High level production management of ebook production
3 1.4.1 supervisor tracks progress Tracking progress of ebooks throughout the phases
 supervisor tracks work
3 1.4.2 assignments Tracking work assignments to production staff
3 1.4.3 supervisor tracks costs Tracking costs of ebook production
Resolving conflicts during production in an efficient manner,
3 1.4.4 resolve any conflicts quickly cost and timely.