RITIK VERMA

R E L A T I O N S H I P M A N A G E R

PROFILE
"Highly motivated and results-driven Relationship Manager with over 1 years of experience in the financial
services industry. Adept at conducting market research, analyzing data, and developing customized
solutions to meet the unique needs of clients. Strong communicator and problem-solver with a talent for
building and maintaining long-lasting relationships. Looking to bring my skills and experience to a company
where I can make a positive impact and contribute to its growth and success."

CONTACT EXPERIENCE

+91 7415524348 RELATIONSHIP MANAGER

Utkarsh Small Finance Bank
rvverma348@gmail.com
2021 - Present
Bhopal, Madhya Pradesh
Building and maintaining strong relationships with
customers, which involves understanding their financial
SKILLS needs, providing tailored advice and support, and
proactively identifying and addressing any issues that arise.
Project Management Skills Developing a deep understanding of the bank's products
Digital Marketing and services, and being able to effectively communicate the

Negotiation benefits of these products to customers.

Actively seeking out new business opportunities by
Critical Thinking
identifying potential customers and making effective sales
Active Listening
presentations.
Communication Skills
Monitoring customer accounts and providing regular
updates on their performance.

EDUCATION Providing exceptional customer service, including

responding to customer inquiries and resolving any issues or
complaints in a timely and effective manner.
BACHLOR OF COMPUTER(BCA)
Collaborating with other teams within the bank, such as
Barkatullah University
credit, operations, and compliance, to ensure that customer
2017-2020
needs are met and that the bank's policies and procedures
MASTER OF BUSINESS are followed.
ADMINSTRATION (MBA)

Barkatullah University
2020 - 2022