KOLEJ PROFESIONAL MARA AYER MOLEK, MELAKA

INDUSTRIAL TRAINING

(ITR 3514)

RSM ROBERT TEO, KUAN & CO.

(1st June - 24th August 2011)

PREPARED FOR:

MADAM NORHASHIMAH BINTI OMAR

PREPARED BY:

MOHAMAD AMIR RAIMI BIN MOHAMAD ISKANDAR

MDA 09-01-022

12 SEPTEMBER 2011
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1.0 STUDENT’S BIODATA

Name : Mohamad Amir Raimi Bin Mohamad Iskandar

Student IC No. : 901102-07-5125
Age & Gender : 21 & Male
Student No. : MDA 09-01-022
Student Tel. No. : 017-5849808
KPM’s Address : Kolej Professional Mara Ayer Molek,
KM16, Jalan Tiang Dua,
75460 Ayer Molek,
Melaka.
KPM’s Tel. No. : 06-269 5881
Name & Address
of Company : RSM Robert Teo, Kuan & Co.
1st Floor, Wisma RKT,
Block A, No. 2,
Jalan Raja Abdullah Off Jalan Sultan Ismail,
50300 Kuala Lumpur, Malaysia.

Date & Duration of

Industrial Training : 1st June – 24th August 2011

2.0 ACKNOWLEDGEMENT
In this past three months, I had undergone my industrial training in Robert Teo,
Kuan & Co located in Dang Wangi, Kuala Lumpur. The purpose of conducting this study

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is to fulfill the requirement for the Diploma in Accountancy, Kolej Profesional Mara Ayer
Molek (KPMAM).

Here, I would like to take this opportunity to thank you all the individuals that had
been supported and helping me in this past three months. Firstly, I would like to thank
my family who had been supporting me all this years. Thank you for all the tolerant that
you all gave to me.

Next, I would like to acknowledge the following people for their support and
assistance with this internship. I would like to specially thank my supervisor and audit
partner from RSM Robert Teo, Kuan & Co., Ng Thiam Liang and Ms. Tan Yen Feng from
Audit Department. The supervision and support that they gave truly help the
progression and smoothness of my internship program. Their co-operation is much
indeed appreciated. From the officers in charge of the trainee at RSM Robert Teo Kuan
& Co., Ms. Fanny Liang, I am grateful for your assistance and helpful support. I also
want to show my gratefulness to all the workers of Robert Teo, Kuan & Co., who spared
their precious time in helping me with my works and activities.

Great deals appreciated also go to the contribution of my college - Kolej Profesional

Mara Ayer Molek. I also would like to thank to Ahmad Kamel Bin Mat Noor of Industrial
Training Coordinator and all the staff in the office that patiently helping us completes this
program.

Last but not least I would like to thank all my colleagues’ friends at RSM Robert Teo,
Kuan & Co. especially the seniors, Low Sok Cheng and Kong Seow Teng for the help
and encouragement in finishing the works and tasks given. Without their helped, I would
not have gone through my practical training smoothly.

3.0 INTRODUCTION
3.1 About the Industrial Training
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Practical training is compulsory for all students in Kolej Profesional Mara (KPM)
which is a part of academic credit hour to have a diploma. As an accounting student,
they must undergone practical training for 3 months as per requirement of Kolej
Profesional Mara before they were qualified to receive a Diploma in accountancy.
With the combination of knowledge working experience during the 3 months training,
students are required to produce a written report.

3.2 Objective / Purpose of Industrial Training

The main objective of Industrial Training program is to expose students to actual
working environment and enhance their knowledge and skill from what they have
learnt in the college. Another purpose of this program is to instill the good qualities of
integrity, responsibility and self confidence. All ethical values and good working
practices must be followed by student. It is also to help the students about the safety
practices and regulations inside the industry and to instill spirit of teamwork and
good relationship between student and other employees.

Preciously, I have learned lots of knowledge in auditing, taxation and accounting.

However, I was attracting to the adjusting and reclassification entries (RJE) while I
am doing an auditing on some client accounts. Currently, auditors are able to identify
which errors incurred in the financial statements although it was prepared by an
experience accountant. Finally, this training also helps to assess student’s ability and
competency in preparation to join workface during completion of studies in KPM.

4.0 ABOUT THE COMPANY

Name of Company : RSM Robert Teo, Kuan & Co.
Address : 1st Floor, Wisma RKT,
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Block A, No. 2,
Jalan Raja Abdullah Off Jalan Sultan Ismail,
50300 Kuala Lumpur, Malaysia.
Telephone & Fax. No. : 03 2610 2888 & 03 2698 6600
Type of Business &
Registration No. : Audit Firm & (AF:0768)
Status of Company : Partnership
Owner / Board of Directors : Dato’ Robert Teo Keng Tuan

4.7 Organization Chart

4.7.1 Company Organization Chart

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4.7.2 Department Organization Chart

(Audit & Assurance)

Dato’ Robert Teo Keng Tuan (Managing Partner)

Yong Kam Fei Tan Yen Fen (Partner)

Ng Boon Hiang (Partner)
Annie Look (Principle)
(Partner, Head of Audit)

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Audit Staf
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4.8 Mission & Vision of Company

Mission
To provide quality service through high level thought, our professionals
commit their skills, world-wide standards, and a common work ethic of
innovative thinking to develop results for their clients.

Vision
To be a boutique firm of choice for individuals to love to work in, with local
expertise and international network, providing value added services to
clients, always over-achieving client delivery, whilst sharing profits with all
stakeholders and our people.

Values

 Fun atmosphere – look at the smiles

 Family of friends – really caring
 Sharing of ideas – from the heart
 Helping each other – personal & work
 Over delivery – more client referrals
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5.0 MAJOR OBSERVATION

5.1 Management

RSM Robert Teo, Kuan & Co was found by Dato’ Robert Teo Keng
Tuan. He is now the owner and director in the RSM Robert Teo, Kuan &
Co. RSM Robert Teo, Kuan & Co is the 6 th largest accounting firm in the
world and have expand to around 76 countries in the world. RSM have
736 offices worldwide. The Headquarters branch for Malaysia is at Dang
Wangi Kuala Lumpur.

My Boss, Ng Thiam Liang is the manager in RSM Robert Teo, Kuan

& Co for Dang Wangi branch. He was given a responsibilities to Supervise
and manage the overall performance of staff in the audit department.
He also responsible for the growth of the company and his task was
to increase in the organizations' finances and earnings.

Furthermore, He also responsible to make sure that all the staff and
training students do their job in a given time. In addition, he also must

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Identifying problems, creating choices and providing alternatives courses

of actions. Lastly, his responsibilities also make sure that all trainee get
enough knowledge and experience while doing their work.

5.2 Operation

For the operation side, RSM Robert Teo, Kuan & Co is a firm that
available gives their professional services of Audit & Assurance, Business
Strategies, Corporate Finances, Tax, Risk Management & Internal Audit,
Corporate Recovery & Insolvency, Operational Data Engineering,
Business Process Outsourcing, International Business Centre, and Public
Sector & Public Private Partnership. RSM also offers full range of
professional services which cater for businesses of any size.

The operation hour of this firm is: -

Day Time Time

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Monday – 8.30a.m. – 12.45p.m. LUNCH 1.45p.m. – 5.30p.m.

Friday

This firm is using Microsoft Word and Microsoft Excel as their

operation in the business. The system is easy to use and understand. For
another particular, these firms use this software because it has been
format on their own ways. For other document letter, they were use
Microsoft Words and for working paper and program, they use Microsoft
Excel. This firm website is offer many advantages to the people. Public
people can surf the internet at www.rsmi.com.my for more info.

5.3 Marketing

In a marketing side, this firm use brochure and flyers to promote their
services to the public. They also having their own website for a public to
view and know about their firm existence. These firms also hire marketing
communication associates for:

 MARKETING COLLATERAL - Update flyers, brochures and send

out.

 WEBSITE - Content update and new systems

 DATABASE MANAGEMENT - Classifications, updates and data

mining.

 LEADS - Process strategy and follow up

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 COLD CALLS - Brainstorm, strategy report

 BUDGET - Draft, agree, monitor and report

 MARKETING - Attend functions and handout collateral

 ARTICLES - Coordinate, follow up, publish and send out

 SEMINARS - Plan and coordinate.

 EVENTS/FUNCTIONS - Plan, arrange, implement

 PUBLIC RELATIONS - Budget, strategy, create and rollout

 ADVERTISING - Budget, strategy, create and rollout

 SPEECHES - Draft

 EXTERNAL PUBLICATIONS - Brainstorm, draft and implement

 CLIENT & STAFF COMMUNICATION - Standardize, rollout and

monitor

 INTERNAL NEWSLETTER - Coordinate, follow-up, publish and

send out

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Another factor that the company can maintain until now is the business
is running automatically between the clients because they have introduced
this company to their friends. RSM also provides detailed strategies and
target – driven programmes for a wide range of clients and sectors,from
specific marketing activities to fully loaded marketing campaigns.

Marketing services also offer research and analysis to help client

understand the market and identify new opportunities for growth. Besides,
RSM also offer customer relationship management and telemarketing
services.

5.4 Finance

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In the finance site, the people that have the responsibility to control
firm cash flow in the firm Finance Manager. They will control all the cash in
and out from the firm. Before make or received a payment from clients,
she will get an approval from Dato’ Robert Teo Keng Tuan, the company
director to verify the payment first and signs if he agreed.

Usually this firm has use computer system to update and control
cash in and out from clients and firm. The system that they use is using
Microsoft Word and Microsoft Excel. All the clients can make a payment
either by cash or cheque.

This firm paid their staff salary through bank such as Public Bank,
CIMB, Maybank and others. It was an easy way to pay salary to the staff
because staff using many different kind of bank. Besides that, they were
also pay to the staff if they have taken overtime.

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6.0 TASK AND EXPERIENCE

LEARNED

Industrial training program is a compulsory program that every final year

students must undergo for 3 months in order to fulfill the requirement to get a
diploma. The industrial training program is held to show students about the
situation of the real working environment. Students can choose their own
company for the industrial training. I find RSM Robert Teo, Kuan & Co in the
internet and its kind make me interesting because RSM Robert Teo, Kuan & Co
is 6 largest accounting firm in the world. This is a chance for me to explore the
real world and gain more knowledge from them. That’s why I choose RSM Robert
Teo, Kuan & Co as my industrial training place.

I join RSM Robert Teo, Kuan & Co on 1 June 2011 until 26 September
2011 to gain more knowledge and experience. I think it was an amazing and
interesting practical when I have chosen audit firm as a place for my practical
training. It was a valuable experience that I ever had through.

On the first day after I arrived, I already got new task to do. I have to
prepare audit of statutory records for client’s company. After the first day onwards
until 3 months, I have learned a lot. I learned how to prepare audit statutory
records, how to find the annual returns, forms and minutes of meeting. Besides, I
also learned how to prepare the audit working paper for the financial year.
Working paper includes all information related to assets, liabilities, taxation,
equity, revenue and expenses. Apart from that, I have learned how to prepare
every details of the working paper such as how much assets include in the
client’s account.

Furthermore, I also learned how to prepare the audit programs. When the
first time I prepared the audit programs, I think that it’s hard to prepare. After
being taught by senior and colleague, I now can handle in doing the audit
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programs. I learned a lot in doing the audit programs. First of all, I learned how to
prepare letter of representation which is a summary of all the accounts. Second, I
learned how to prepare the instruction sheets. Instruction sheets include how
many costs include in audit the account. Besides from that, I also learned how to
planning the audit through the audit planning memorandum and audit planning
materiality schedule.

Moreover, I also learned how much audit fee charged for small company,
big company and also medium company through audit minimum fee computation
schedule. Moreover, I got a chance to prepare the financial statement but under
review of the audit partner. It’s the most interesting task that I have done.
Although I prepared many schedule, I found that adjusting and reclassification
journal entries is kind of interesting.

Besides preparing the audit programs and working paper, I also given a
chance in doing the tax job. I learned a lot while doing internship at audit firm. It’s
not very different from what I have learned in college. The difference is only
because, what I learned in college is in theory, and what I have done in industrial
training is explanation of that theory into the visualization form. From most of the
trainee in the firm, I think I got the opportunity to prepare the tax computation
schedule, capital allowances schedule, tax recoverable schedule, reconciliation
of qualifying and non qualifying expenditure schedule, deferred tax summary
schedule, deferred tax computation schedule and also disclosure items schedule.

While I’m doing my internship in RSM Robert Teo, Kuan & Co, I got many
opportunities and benefits. The company provides the annual dinner for staff in
the company and trainee were invited to the dinner. It was fun and great. The
company also provides activities like bowling contest, futsal contest, and also
watch free movie at cinema. I think it’s a great opportunity for me to be at RSM
because I think other company will not threat trainee like RSM do. Be as a
trainee at RSM boost my confidence level and make me easy to talk to the client.
Training at RSM make me a talkative person and more responsible to myself. I

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also become a punctual person in the office. Every day, I will arrive in the office at
8.30a.m and back to my home at 5.30 p.m.

Sadly my industrial training period ended. My training program ended on

26 September 2011. I feel very glad because I finally finished my industrial
training with success. During 3 month training, I have gained so much knowledge
and valuable experience that I cannot forget. I am also having changed a way of
thinking from negative to positive thinking. I finally can handle myself with the
working life environment, and hope I can use my experience and knowledge that
I gained while further my education.

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7.0 RELEVANCE COURSES TAKEN

TO PRESENT WORK
7.1 ENGLISH

English subject is the major subject that I have learned and

practices at college. It’s very useful to me because most of the employee
at my workplace is Chinese person. They prefer to speak English rather
than speak Malay with me. As a result of learning and practices English in
presentation and other activities motivates me to speak English well than
them. Besides, I also must prepare the account, audit and taxation in
English. I;m grateful that now I can speaks English well besides speaks in
English make me confidence to speak with everyone.

7.2 INFORMATION TECHNOLOGY FUNDAMENTALS

Accounting information system introduce students the basic

computer knowledge like Microsoft Office. By using this software, students
can learn on how to use Microsoft Word, Microsoft Excel, Microsoft
Outlook and Microsoft Publisher. This software is a basic and it’s important
towards the working environment especially on my industrial training at
RSM Robert Teo, Kuan & Co. This software is very useful for me to
complete my tasks. Besides, RSM Robert Teo, Kuan & Co accounting
software includes Microsoft Word and Excel. This is an advantage for me
because when I’m doing the audit working paper in Microsoft Excel, I can
key in the amount fast and this software will automatically calculate the
balance for me. It’s enhanced my work and makes my work faster without
wasting my time to calculate with the calculator. Moreover, Microsoft Word
also help me to prepare the bank confirmation and bank authorization

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letter to the bank and also make me easy to prepare a letter for client
review. It’s fast and easy handling. So, I have to know and master the
Microsoft Office software.

7.3 TAXATION

Taxation is the subject that I have taken when in semester five

before my practical training. This subject is very useful to me because
what I have learn in taxation make me easy doing to complete my task
because at my industrial training, I have to prepare tax computation
schedule, calculate taxation include in the client account, prepare
qualifying expenditure schedule and much more. As a result, I have to
calculate deferred tax and also tax computation for company. Usually, if
the business loss, they don’t have deferred tax but they have to pay tax
even though the company is at loss. As part of my work, I also have to
prepare income tax for individual, business and company. This subject is
very useful to me because all knowledge that I have learned I can use to
solve my problem about taxation.

7.4 COMPANY LAW

Company Law introduces the concepts of company law, the

principles of management company, process of incorporation and
liquidation of the company. During my task in the industrial training to
make an audit working paper, I have given a chance to do audit working
paper with related to the company law. There is a rules that must be
followed with company law when do an audit working paper. In addition, I
also get a chance to audit the investment company. As a result, I get a
chance to prepare a letter to lawyer company and to know more about law
conditions.

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7.5 AUDITING

Auditing is the subject that I learned in semester five together with

the taxation subject. Auditing subject is totally theory subject and its
different from accounting and taxation subjects because auditing is not
include any calculation matter. During my practical training, I get a chance
to do an audit for the client company. There are many works that I done
relate to the audit such as vouching, statutory audit, audit working paper,
audit program, audit report and many more. As a result, I know now what I
learned at practical training is the same as I learned in college.

7.6 PRACTICAL ENGLISH

This subject I have learned in semester 2 and it’s very useful to me.
This subject exposes the students with more formal business
correspondence, speaking and writing needed for many different business
situations. This subject teach me on how to prepare a business letter like
query letter to the client. When my industrial training at RSM Robert Teo,
Kuan & Co, I have been ask to prepare a query letter to one of the
company client. It was great and I use all my knowledge I learned to
prepare this letter.

7.7 INTRODUCTION TO BUSINESS

Introduction to business is the subject that I have learned in
semester one. This subject is the basic subject that introduces students to
the business world. They are four types of business in this world which is
sole trader, partnership, cooperation and cooperative. In addition, this
subject also teaches the students about the short term and long term goal
that known as mission and vision. From that students can focused on
what method has to us to achieved and reached goals. To achieve the
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goal, it must use the concept of planning, organizing, leading and

controlling. During my practical training at RSM, I learned a lot about
business on way to manage business, nature of business and many more.

7.8 ACCOUNTING THEORY AND PRACTICE

Accounting theory and practice is the subject that I learned before I
undergo my practical training. This subject develops further understanding
of accounting principles and their application to the financial statement in
accordance with IAS and MASB. It also discusses and provides
knowledge of ethics and accounting profession in the real world. This
subject is very useful to me and its part of my advantages in doing my
work during my training at RSM.

7.9 PENGHAYATAN ISLAM

Penghayatan Islam is the subject that I learned in semester one. As
a Muslim, I have to learn and know about Islamic because it’s part of my
life. During my practical training at RSM Robert Teo, Kuan & Co, I found
out that most of the employee is Chinese. I try to make myself at there.
Even though there were many non Muslim, I try to use all knowledge that I
learn as a Muslim to pray to Allah and exercise all the work ship to god.
This subject shows student how important Islam to our life. Even though
there are many non Muslim employees in the company, I treat all non
Muslim very well and never mean to them

7.10 FINANCIAL ACCOUNTING

Financial accounting is the subject that I learned from semester one
until semester five. This subject is a compulsory subject and it’s very
important during my practical training at RSM Robert Teo, Kuan & Co. This
subject teaches students about how to prepare the financial statement like
income statement, balance sheets, statement of changes in equity, notes
to the accounts and cash flow statement. This subject its very useful to me
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because during my practical training at RSM, I have to prepare the

financial statement for the client. By using the knowledge that I learned, I
have complete my task without any error. Moreover, this subject also helps
me to calculate the depreciation of fixed assets and also disposal incurred
during financial year. This subject also introduces the students on
principles basic of all aspects of Company Accounts and Reporting within
the Malaysia context based on the Financial Reporting Standard (FRS)
and Companies Act 1965. With knowledge that I learned, I have complete
my industrial training with great experience that I never forget.

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8.0 INTERACTION WITH OTHERS

8.1 Interviews

 EXECUTIVE LEVEL STAFF

After interview with audit partner, I found out that Tan Yen Fen has more
than 20 years experience in the field of audit and business consulting. She
started her career after graduating from University of Malaya. In 1993, she joined
Robert Teo, Kuan & Co as Manager and was subsequently admitted as partner in
the practice of RSM Robert Teo, Kuan & Co in 2001. Tan Yen Fen is a Chartered
Accountant of the Malaysia Institute of Accountants, a Bachelor of Accounting
from University of Malaya and Certified Financial Planner. She also participates
as a member of the RSM International FRS Champion Group.
She also have a wide experience in statutory audits of a variety of
businesses, which include housing developers, contractors, consultant architects
and engineers, professional valuers, investment holding companies, resort and
leisure management, solicitors, manufacturer, trading and retail companies,
education and training services, telecommunication services, management
services, friendly and charitable societies.
She also capable in reviewed the internal control system as well as
advising the clients on their compliance with Financial Reporting standards and
the Companies Act, recommendation and implementation of accounting systems.
She also has an experience as a Reporting Accountant in corporate restructuring
exercise on due diligence reviews, capital reductions, review of profit and cash
flow forecasts and proforma balance sheet.
Furthermore, she also experienced in undertaken financial due diligence
review, special financial reviews, review and reconstruction of financial
statements. Apart from that, she also had undertaken members’ voluntary

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winding up engagements and staff recruitment assignments. Even she has many
experience in the past, she is now very loyal to RSM Robert Teo Kuan & Co.
 SUPPORTING STAFF

After Interview with the supporting staff, Rajamani A/L Ramiah, also
known as Raja in the office, now I know some about him. He join RSM
Robert Teo, Kuan & Co. on 5th January 2009 and now still working with
RSM until today. He is a friendly person, energetic, cool and innovative
person. His work is handling the administration work filing, ROC. Besides,
he also handles the client search (CCM), courier and posting, the
document of RSM. Even though he is a clerk at RSM, he got many other
works to do, like maintenance, follow up all the clientele files, handle all
files, keep all files in order and also record every person who take the file
so that the file will not be missing. He doing great with his job and love
every work he do.

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He is a very generous person, love to help other people in the office

and also a helpful person to the trainee because he always takes care of
trainee and protect the trainee from any stress happen. Moreover, he also
takes care of every member in the department and always makes their life
happiness and joy by organize any activities in the department like
watching free movie at cinema, play bowling together, enjoy dinner after
work and many more. I enjoy working with Raja and I think he has
achieved a good life and I hope he success in every work he do. Even
though I have left RSM with good memories, I think Raja is the good clerk
that I ever have.8.2 Role model

I choose Dato’ Robert Teo of the managing partner at RSM Robert Teo,
Kuan & Co as my role model. He is kind, energetic person, cool, hardworking,
talkative person, optimistic, friendly, and creative. He has more than 30 years of
experience in the fields of taxation, audit assurance and business consulting. He
started out his career in 1973 when he joined Turquand Barton Mayhew, London
(now known as Ernst & Young) and subsequently set up the chartered
accounting firm of Robert K.T.Teo & Co. in 1978. In 1990, he established the
partnership of RSM Robert Teo, Kuan & Co which subsequently became the
Malaysian representative of RSM International, the 6 th largest accounting and
consulting firm in the world.
When I first met him, I saw him like and normal person. But behind the
truth, he is a hardworking person, always met the big client to solve big problem,
travel around the world to audit the client company. I though one day I going to
be like him, a successful person. When I saw his professional qualification, I was
in shock and happy. He achieved in his life with become as chartered
accountant, member of MIA, fellow of institute of chartered accountant in
England and Wales, Member of certified public accountant, member of institute of
taxation (UK), member of International Fiscal Association, Malaysia branch and
many more.

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Furthermore, he also achieves many experiences in his work. He has

experience covers a broad range of industries and activities ranging from the
medium-sized private companies to the large public-listed entities. He also
involved in the first Korean Joint Venture project for a cement plant in Malaysia
and has successfully assisted many Korean companies including Hyundai and
Samsung to set up operations in Malaysia. Dato’ Robert Teo works closely with
Korean Trade-Investment Promotion Agency (KOTRA) and currently sits as an
independent non executive director of Bolton Berhad, a larger property
development group listed on the Bursa Malaysia.
Even though he has many experience and big rank in the company, he is
generous person that pay all cost for our annual dinner, transportation cost and
all cost incurred when organized activities for staff in RSM. I believe he has
succeeded in his life and that’s why I want to be like her someday in the future.

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9.0 SUGGESTIONS &

RECOMMENDATIONS
I recommend the company to create more structured training program. I understand
that the person responsible to supervise the practical student is already busy with their
work burden. However I believe that they can spend small portion of their time to plan
more comprehensive, structured and organized training for the practical student. The
supervisor in charge should list and arrange the training task which will be performed by
the trainee. A training schedule also should be made in order to optimize the training
period. In arranging and assigning the training task, the supervisor also should try to fill
the training period with task that significant in developing the trainee knowledge, skills
and experience for its future career.
In addition, I also recommend that the supervisor in charge of trainee should give an
opportunity to them to do audit field outside at the client place so that trainee will learn
to manage themselves and also to develop self confidence in working day life. Apart
from that, the supervisor also should teach the trainee how to complete the task with
knowledge and understanding.
Furthermore, company must also give an opportunity to the trainee in handling the
accounts, taxation, and others so that trainee know what they doing and understand
more beside from knowledge they get from lecturers.

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Lastly, I suggest that company should provide open classes to trainee to train
themselves in doing the audit task and to manage the account well without any errors
and mistakes.
In overall I am quite satisfied with the School of Management effort in making the
program perform smooth and successfully. However there were some part that has to
be improving, such as the school information and preference channel related to the
industrial training program, which now not quite satisfying. For example I am having
some difficulty to get confirmation from the school whether they have received my
interim report.

10.0 BENEFITS OF THE INDUSTRIAL

TRAINING PROGRAM

The Industrial training program introduces so much benefit to the students. First
of all is the communication skill. In brief of the communication skill, this program helps
the student to improve their English language and also self confidence during their
communication with the client and members in the office. In addition, this program also
help student to easy communicate with the people around and also give an advantage
in complete the audit task in proper way.

Furthermore, training program also helps the student increase their knowledge in
auditing, accounting, taxation and other subject besides knowledge while learning in
college. This means that students are able to gain knowledge while working in the firm
in terms of Information technology (IT), like computing such as Microsoft office,
accounting software, slide shows and others. These help the students to equip with the
latest skill and make them capable using the computer to finished their tasks.

Beside that, industrial training also helps the students to expose themselves in
the real working environment with real workload and responsibilities. This is the time

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where the students are able to apply their knowledge they have learned before into the
working job and gaining more useful lesson from the training.

Apart from that, these programs also inspired students to gain more effort to
success in their life because they sometimes know how hard to achieve some goals
while they in the job field. While they in the work field, they can ask the supervisor or the
manager to give an opinion about student’s attitude and work they done and also ask
them to give an advice on how to success in life. All of these will make us practiced to
be more discipline when working in the future undertakings.

Moreover, these programs also support the students in obtain the experience on
how the work might be done well, how to manage the quality of the work, tips and idea
by the senior employer and so much more. Besides this experience will never students
get while learning in college because what they learned in college only in theory terms.

Lastly, these programs also encourage the students to socialize with the office
members and how to behave with the seniors and superior while doing the job. This is
very importance because not all students have the guts to talk and communicate with
others workers especially that they are the same age as their father and mother. Due to
the fact that students mostly less talk to the others workers, this is a chance to know
everyone and make them apart of their life.

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CONCLUSION
They are a great opportunity having an internship programme in RSM Robert Teo
Kuan & Co. Besides the experience gained during the 12 weeks it is widen up my minds
on what is mean by working environment. I have covered the knowledge of auditing,
accounting and taxation during my time spent inside the company. Through this training,
I have learned much technical and non technical stuff. About non- technical stuff, I
learned such as way managing the relationship between workers and boss, the right
attitude in solving problem, and the way to deal with clients.

From safety briefings, I managed to follow all safety procedure and regulation set by
the organization. I complete my training program without any accident and completed
the task given in time. I learned how to do the audit programme, audit working paper,
how to solve the case, how to deal with client and so much more. All of this learning
make me realized that auditing is fun and interested although a lot of stress coming
through.

From other department, mostly I learned about how to get a tax computation,
form C, and form R from tax department. In addition, I also learned how to give a copy
of financial statement and also to ask for director signature from that department. From
secretary department, I also learned how to get the information for statutory records,
annual return and forms related.
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The most memorable parts that I gained during my training are the true friendship
express from the staff and my colleagues.

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