Professional Documents
Culture Documents
A Paper Presented to
Accountancy, Business, and Management
University of Santo Tomas - Senior High School
Espana, Manila
Submitted by
Eslabon, Ken Wesely S.
Gal-lang, Pauleen S.
Juvida, Jaira Mae C.
Morales, Dannah Lhei Y.
Noriega, Dianne Angela T.
Zinampan, Patricia Rose R.
December 2022
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
DECLARATION OF ORIGINALITY
This is to declare that the content of this research paper is a product of my work
despite the assistance I have sought from other materials and persons, all of which
I have cited, in terms of content, style and presentation.
I declare that I have written with utmost faithfulness to the Thomasian Code of
Honor.
Pauleen S. Gal-lang
This is to certify that the Research Paper entitled The impact of TikTok
influencers on the purchase intention of UST SHS GRADE 11 ABM students,
submitted by Ken Wesley Eslabon, Pauleen Gal-lang, Jaira Mae Juvida, Dannah
Lhei Morales, Dianne Angela Noriega, and Patricia Rose Zinampan of 12ABM6
has passed the Originality Screening required by the Senior High School through,
__________________________ with a Similarity Threshold of _____________.
Date: _________________________
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
CERTIFICATION OF APPROVAL
FOR ORAL PRESENTATION
This research paper entitled The impact of TikTok influencers on the purchase
intention of UST SHS GRADE 11 ABM students prepared and submitted by Ken
Wesley Eslabon, Pauleen Gal-lang, Jaira Mae Juvida, Dannah Lhei Morales,
Dianne Angela Noriega, and Patricia Rose Zinampan has been accepted and
approved for Oral Examination for the fulfillment of the requirements of the
subject, Research 3.
APPROVAL SHEET
This research entitled The impact of TikTok influencers on the purchase intention
of UST SHS GRADE 11 ABM students prepared and submitted by Ken Wesley
Eslabon, Pauleen Gal-lang, Jaira Mae Juvida, Dannah Lhei Morales, Dianne
Angela Noriega, and Patricia Rose Zinampan has been accepted and approved as
partial fulfillment of the requirements of the subject, Research 3.
PANEL OF EXAMINERS
Chairman Member
This research paper is the result of collaboration between the researchers and the
individuals who have influenced the study’s progress through their feedback and
viewpoints. Without the assistance and guidance of numerous people, the
accomplishment of this study wouldn’t have been feasible. The researcher would
like to thank the individuals listed below for their hard work and help in the creation
of this study. Firstly, we would like to thank our class and research advisers, namely,
Mr. Michael Erwin T. Legarse, Mr. Emmanuel Castillo, Ms. Mary Judeline Lantoria,
Ms. Rosavel Eugenio, and Ms. Maricon Bangayan for their endless guidance and
motivation they have given in the process of doing this research. Secondly, we thank
our school, the University of Santo Tomas Senior High School, for allowing us to
conduct our own research and for the various resources that were made available in
order to complete this study. Thirdly, our families, for their endless love and support
in keeping us motivated and feeling loved during the duration of the study. Fourthly,
our friends and the whole class of 12ABM06, who have been helping and providing
us with a sense of companionship throughout the process of conducting this
research. Fifthly, our respondents, who have patiently and truthfully filled out our
online survey, which assisted in the creation of this study. Finally, but not least, we
thank our Almighty Father for guiding us through this study with the gift of wisdom
and the ability to be patient through the strength of His grace.
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ABSTRACT
during the pandemic. With its increase in popularity, business owners have
adapted influencer marketing into the application to help advertise their products.
However, there has not yet been any study done in the Philippines that analyzes
the impact of TikTok influencers on consumers. Thus, the study focused on the
ABM students. Under the source credibility theory, factors including source
sample size of 241 UST SHS GRADE 11 ABM students using Slovin’s formula.
Through this, the researchers gathered 241 valid responses that were grouped,
tabulated, and analyzed using frequency distribution, weighted mean, and linear
regression. The study revealed that all of the categories of influencer credibility
purchase intention, with source attractiveness having the most impact among the
impact on purchase intention, with reputation having the most impact among the
five independent variables. Thus, the study’s findings may be applied to improve
References 83
Appendices 97
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LIST OF TABLES
students. The chapter included the main problem, gap, and resolution that the
researchers wanted to address. It also included the specific issues that the
researchers intend to answer at the end of the research. The researchers discussed
the particular goals of this study and how this result would be an advantage to the
businesses that want to engage their products or services with consumers. Lastly,
the researchers also discussed the benefits of this study's results to the different
We live in a world wherein social media has become a part of our daily
lives. However, there is one specific application that saw a significant increase in
TikTok is a short-form, video-sharing app that allows users to create and share
15-second videos on any topic (Geyser, 2022). As of the year 2022, the
Philippines has 36 million active TikTok users aged 18 and above (Kemp, 2022).
With its increase in popularity, several business owners have used the application
marketing into TikTok, which has been present on other social media platforms
mentions from influencers, which are individuals who have a dedicated social
However, there has not yet been any study made in the Philippines that discusses
a study made in the Philippines by Dalangin et al. (2021) examined the impact of
social media influencers on purchase intention. However, the researchers were not
able to explore the aspect of social media influencers from the TikTok application.
According to Kemp (2022), the Philippines had 76.01 million internet users as of
January 2022, with an internet penetration rate of 68% of the total population.
Kemp (2022) also stated that Kepio's analysis indicated an increase of internet
In recent times, companies are becoming more aware of the value and
consumers faster and more efficiently (Kwiatek et al., 2021). They used a variety
of tactics and strategies to influence their target audience and achieved their
advertising objectives, with endorsers being one of the most common (Munnukka
et al., 2016). Brands worldwide are now also more aware of people’s uptake of
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social media activities and are rapidly capitalizing on their usage of social media
In 2017, however, new applications had been on the rise, especially for
short-video social media platform launched in September 2016 (Xu et al., 2019).
The TikTok application has been named an effective interaction medium for users
billion TikTok downloads globally. Thus, a lot of people can see videos from the
that fulfills the interest of its users. Moreover, this application has a significant
promotional medium for businesses that want to establish their brand. This
platform has a significant potential for helping small businesses to advertise their
brands, especially with the help of influencers. There are several studies about the
However, in the Philippines, no study has been done that tackles the impact of
researchers surveyed 241 active users of TikTok in 11th grade under the
Santo Tomas (UST). The study’s general aim is to be able to see how TikTok
influencers impact the purchase intention of UST SHS grade 11 ABM students.
and Trustworthiness) has the most impact on the purchase intention of UST SHS
students.
applications such as Facebook and that there have not been many studies made in
analyzing the purchase intention of the consumers of TikTok helped address this
issue. Since these factors have not yet been examined in previous studies in the
investors, and marketing managers will be able to use this study as a guide on
1. How familiar are the UST SHS grade 11 ABM students with the TikTok
b. TikTok influencers
a. Source attractiveness
b. Source expertise
c. Source trustworthiness
5. What is the level of the UST SHS grade 11 ABM students’ purchase
intention?
6. Which category of influencer credibility has the most impact on UST SHS
a. Source attractiveness
b. Source expertise
c. Source trustworthiness
impact the purchase intention of UST SHS grade 11 ABM students, specific
1. To determine the familiarity of UST SHS grade 11 ABM students with the
b. TikTok influencers
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
The researchers aim to determine the familiarity of the UST SHS grade 11
respondents use TikTok and how familiar they are with TikTok
influencers.
a. Source attractiveness
b. Source expertise
c. Source trustworthiness
trustworthiness).
reputation.
persuasive capabilities.
5. To determine the level of the UST SHS grade 11 ABM students’ purchase
intention
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
The researchers aim to determine the UST SHS 11 ABM students’ level of
purchase intention.
has the most impact on the UST SHS grade 11 ABM students’ purchase intention
trustworthiness) has the most impact on the UST SHS grade 11 ABM students’
purchase intention.
a significant impact on the UST SHS grade 11 ABM students’ purchase intention.
has a significant impact on the UST SHS grade 11 ABM students’ purchase
intention.
Entrepreneurs. The results of this study served as a guide, especially for small
services to consumers.
use of TikTok influencer marketing in line with the consumer purchase intention.
Moreover, this study served as a guide in determining which qualities they should
look for in a TikTok influencer when deciding who they want to endorse their
products.
Social Media Influencers. The result of this study provided the influencers a lead
on what factors they should possess and focus on to maximize their full potential
Future Researchers. The result of this study served as a basis for further research
and persuasive capabilities impact the purchase intention of UST SHS grade 11
ABM students. The researchers only gathered data from 241 active users of
TikTok in 11th grade, studying at UST under the ABM strand. Moreover, these
respondents must be within the age group of Generation Z, those born from 1997
study did not cover any other platforms. The study used a survey questionnaire.
With this strategy, the researchers were able to determine the impact of a TikTok
The following terms are defined operationally and conceptually to properly guide
connection. Influencers also play a unique role in the virtual community: they
and social networks; share stories and photos; associate their experiences; convey
a variety of perspectives on diverse subjects, services, and products; and they are
phenomenon of influencing.
TikTok - a social media app focusing on short video sharing. Users can take
and TikTok influencers and its factors. The following main points make up the
studies had been made on the factors that affect purchase intention. Thus, this study
influencers, on purchase intention. The researchers did not thoroughly examine these
November 2017 (Montag et al., 2021). This emerging social media application is
an online video platform that allows users to produce and share clips, usually 15
to 60 seconds long (Li et al., 2021). Xu et al. (2019) mentioned that users could
choose which background music, special effects, and motion editing to apply and
use. In addition, they also noted that TikTok had established a distinct music
community, with music serving as the central focus for content categorization.
The overall design of this application intends to have a simple interface for its
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
users, specifically by just sliding the current clip upwards to proceed to the next
clip (Xu, 2019). The application’s innovation and new interface design approach
have transformed how users communicate with one another and consume digital
Yang et al. (2021) found out that TikTok is one of the most popular social
media networks that blurs the line between content and business. The researchers
hashtags for grassroots video creators to be seen by more people. They also
emphasized its unique structure, wherein the system is less dependent on the
user's following list, exposing them to new content. According to Li et al. (2021),
since its launch, TikTok has grown in popularity throughout the world, with a
particular target audience of teenagers and young adults. They noted that around
27% of TikTok users are between the ages of 13 and 17, 42% are between the
ages of 18 and 24, and the remaining 31% of TikTok users are between the ages
of 25 and 35.
Influencer marketing has been present in social media since 2006, but it
has drastically changed over the years as social media progresses. Social media
like Facebook and Twitter were the first to enter the world of influencer
marketing, while Instagram had just started in 2010 (Jarrar et al., 2020). However,
had also adopted influencer marketing, as studies show that the concept of
online marketing activities (Wielki, 2020). Moreover, several studies suggest that
can reach a huge amount of potential customers within a short period of time.
Shareef et al. (2019) also showed how influencer marketing had impacted
Several studies noted that the credibility of the endorser or source of the message
process (Kwiatek et al., 2021; Lou & Yuan, 2019; Munnukka et al., 2016; Wang
& Scheinbaum, 2018; Weismueller et al., 2020; Zha et al., 2015). Zha et al. (2015)
claims and materials are realistic and authentic. Similarly, Kwiatek et al. (2021)
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
and Sertoglu et al. (2014) defined credibility as a perceiver's evaluation of a
the factors used to filter implausible information and ensure the validity of the
decision-making process.
the persuasive message's efficacy (Kwiatek et al., 2021; Lou & Yuan, 2019;
Munnukka et al., 2016; Wang & Scheinbaum, 2018; Weismueller et al., 2020; Zha
et al., 2015). The majority of prior research has agreed on how reliable
comparison, Kwiatek et al. (2021), Lou and Yuan (2019), and Munnukka et al.
trustworthiness, attractiveness, and similarity. While there has been much research
sensual, and gorgeous (Weismueller et al., 2020). Kwiatek et al. (2021) noted that
endorsers who are perceived as attractive are more likely to have purchasing
Wang and Scheinbaum (2018) argued that attractiveness may have little or no
subject or issue (Lou & Yuan, 2019). Expertise also refers to a source's perceived
intention. On the other hand, Munnukka et al. (2016) suggested that expertise had
Lou & Yuan, 2019). Zha et al. (2015) noted that the concept of trustworthiness is
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
based on determining whether the communicator's objective is to speak the truth
about a topic or express a biased opinion for egocentric purposes. Kwiatek et al.
two of them are reputation and persuasive capabilities. Both variables are
distinctly relevant in the context of social media influencers. They both had an
2.3.1 Reputation
The better an influencer's reputation, the more cultural and social influences the
Bhattacharya, 2016). Kim, Ko, & Kim (2015) believe that reputation is an
Influencers need to be careful in choosing which brands they choose to work with
because the products they endorse could potentially make or break their status or
reputation in general (Bergkvist & Zhou, 2016). Several studies have proven that
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
reputation is an antecedent of purchase intention (Chaovalit, 2014; Hsu et al.,
2013).
Fang and Jiang (2015), persuasion is effective when the endorser modifies the
(2014) proved that the persuasive capabilities of an influencer are also positively
The rise of the Internet has altered typical business methods, consumer
relations, and how businesses and customers connect and transact. Marjerison et
services in the future. Isyanto et al. (2020) also noted that purchase interest is a
the number of units required at a given time. Similarly, Lim et al. (2017) defined
anticipate sales and market share by estimating the efficiency of a marketing plan.
purchase recommended items (Le et al., 2021; Saima & Khan, 2020; Santiago et
al., 2020). It was also mentioned that influencers strongly correlate with
and trustworthiness. According to Li et al. (2021), customers who trust the shop
studies have shown that credibility is mediating in the relationship between source
models and consumers' purchasing intentions (Le et al., 2021; Marjerison et al.,
2020; Saima & Khan, 2020). Huang and Copeland (2020) stressed that credibility
degree of trust in the influencer leads to a more favorable attitude and increased
purchasing intention (Santiago et al., 2020). It was also mentioned that influencers
strongly correlate with purchase intention (Leparoux et al., 2019). Li et al. (2021)
behavior. In addition, Trivedi & Sama (2020) also asserted that brand trust has a
experimenting with new means to reach out to their target clients. Social
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
networking sites offer new channels for communicating with clients and
marketer's job is to focus on the entire purchasing process rather than just one
purchase decisions and how they use their current resources, including time,
money, and effort, to obtain a product or service are studied in consumer behavior
(Shamsher, 2015).
customers and connecting with them at minimal cost and at various times of the
day. Several businesses' primary goals and interests involve effective social media
efficacy of social media, marketers, and consumers now have instant contact and
number of people and acquire the information they want quickly and at a
medium as having tremendous promise. They have also started looking for the
most efficient ways to use social media to stabilize their businesses, strengthen
relationships with customers, sell their products and services, and establish
evidence that SMI impacts customer buying decisions in the fashion sector. SMI,
purchasing decisions. Guruge (2018) discovered SMI qualities that impact buying
2.6. Synthesis
Youtube except the videos are shorter and you can view the content from the
people are now more into short-video content. With its increase in popularity,
business owners have also started to use TikTok influencers to advertise their
products, and this is what we call influencer marketing, which has been present in
observed that there has not been any study done in the Philippines that
investigates how the TikTok influencers impacts the consumers, specifically their
purchase intention, which is the probability that a consumer will buy a product.
And so, us researchers saw a gap in knowledge and have decided to study the
"The Rhetoric" (Umeogu, 2012). The source credibility model, proposed by Carl
I. Hovland, Irving L. Janis, and Harold H. Kelley, suggests that consumers are
more likely to be influenced when the source portrays itself as credible (Umeogu,
B., 2012). Several researchers cited that the source credibility model is the
(Lou & Yuan, 2019; Munnukka et al., 2016; Wang & Scheinbaum, 2018). In an
purchase intention if these three factors are present. Similarly, in social media, it
is unbelievable how rapidly stories travel on social media and how efficient it has
Marketers are constantly looking forward to predicting market trends, whether for
the brand or the consumers (Newman, 2015). Consumers are seen to be the ones
who will have the most effect in the marketing and advertising business right now
since they can provide a strong prediction of the trends that will transform the
way brands interact and the way creative enterprises will function in the next few
years (Beer, 2015). Thus, influencers are those who have the ability to influence
the factors of influencers that may affect the purchase intention of a consumer.
The “source” for this research will be the TikTok influencers. Moreover, this
theory also helped the researchers perceive the relationship between the
purchase intention which are the necessary variables in our study. The source
credibility theory may also help companies understand the qualities they should
Considering how source credibility theory works, this allowed the researchers
have a greater comprehension of the crucial role that plays in shaping what we
know and do. As a result, this theory is the best to use in our research.
2.8. Hypotheses
Purchase Intention.
Intention.
Ho2: Source expertise does not have a significant positive impact on Purchase
Intention.
Purchase Intention.
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
Ha3: Source trustworthiness has a significant positive impact on Purchase
Intention.
Ho4: Source attractiveness has the least impact on the consumer purchasing
intention.
Ha4: Source attractiveness has the most impact on the consumer purchasing
intention.
Ho5: Source expertise has the least impact on the consumer purchasing intention.
Ha5: Source expertise has the most impact on the consumer purchasing intention.
Ho6: Source trustworthiness has the least impact on the consumer purchasing
intention.
Ha6: Source trustworthiness has the most impact on the consumer purchasing
intention.
Intention.
Purchase Intention.
Intention.
Figure 1
Conceptual Framework
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
the dependent and independent variables of the study, as well as the process of
how the researchers intend to achieve the research goal or objectives of the study,
variable pertain to the people who share experiences with brands daily using the
sense, influencers are useful for increasing brand knowledge range and awareness.
the factors of TikTok influencers that the researchers considered for the study.
Reputation refers to the general belief or opinion that the public has over a TikTok
thoughts and opinions through their TikTok videos. It is also the ability of an
influencer credibility refers to the degree to which the consumers trust and believe
what the TikTok influencer is saying in his or her videos about a certain service or
a social media influencer. On the other hand, source expertise refers to when a
topic or the product they are talking about. Lastly, source trustworthiness refers to
to predict and explain how different factors relate to one another. The researchers
used surveys as a way to gather data from the respondents. This designed survey
categories of close-ended questions like the Likert scale and gather the responses
using an online tool in order to summarize the findings. Thus, the researchers
have disseminated a survey to the respondents that will contain questions that will
tackle the different variables and factors stated in the input. The survey will take
place through online platforms such as Messenger and E-mail. The researchers
analyzed the data, information, and user requirements with the help of a
statistician. The collated responses and data were grouped, tabulated, and
The final output of the study tended to determine the impact of TikTok
UST SHS grade 11 ABM students. Apart from that, the researchers also aimed to
accurate results.
SHS 11 grade ABM students, while the independent variables are reputation,
persuasive capabilities, and source credibility. The data gathered through online
distribution, weighted mean, and linear regression. By the end of this research, the
UST SHS grade 11 ABM students. Information about the research design and the
reason behind using the study's quantitative approach are contained in this
chapter. This chapter also addressed the study's selected population and sample
requirements, and how the researchers sampled the respondents. Moreover, the
instrumentation that the researchers used to gather data was further explained, as
well as the methods the researchers have followed to conduct the study. Lastly,
this chapter also discussed the treatment used to examine the gathered data and
the ethical considerations taken into account to conduct this study successfully.
of UST SHS grade 11 ABM students. Correlational research design was used to
determine which among the factors of influencer credibility (i.e., source expertise,
purchase intention and the impact of reputation and persuasive capabilities on the
Due to the limitations and restrictions set by the current pandemic, the
population of the study solely focused on UST Senior High School (SHS),
specifically grade 11 students (S.Y. 2022 - 2023) from the Accountancy, Business,
and Management (ABM) strand. To determine the study's sample size, the
researchers used Slovin's formula with a 5% desired margin of error. Since the
population size of grade 11 ABM students for the school year 2022-2023 is 602,
then the following solution to find the needed sample size is as follows:
𝑁
𝑛= 2
1+𝑁𝑒
602
𝑛= 2
1+602(0.05)
602
𝑛 = 1+1.505
602
𝑛= 2.505
𝑛 = 240. 319361277
Thus, with a population size of 602 grade 11 ABM students, this study
(Canada, 2021). This means that not only every individual in the population has
an equal chance of being a part of the sample, but it will also reduce the
3.3. Respondents
(S.Y. 2022 - 2023) taking up the ABM strand. They were the chosen respondents
because they are within the age group of Generation Z. According to Haenlein
(2020), 40% of TikTok users are Generation Z, referring to users born after 1996
that contain less messaging and are more visually oriented, and Tiktok is a
The study was conducted at the UST, specifically, the Blessed Pier
Giorgio Frassati Building, located between Cayco and Extremadura St, España
Blvd Sampaloc Manila. Considering the time constraints and limitations set by the
pandemic, the researchers chose this study location because the researchers are
also from the same university, making the respondents accessible to them.
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
Figure 2
University of Santo Tomas. (2019, August 7). As we welcome our new batch of
Senior High School students into the new Blessed Pier Giorgio Frassati Building,
https://www.facebook.com/UST1611official/posts/pfbid0uZvsZjyyuq3TE6Zq4qe
oP2b9rXxHYY53QtqQQt2L2vvHaYnvvB2mVJbYpi4kpbJml
3.5. Instrumentation
disseminated via Google Forms. The questionnaire has been subdivided into eight
TikTok application. Specifically, this section showed how often the respondents
open TikTok on a weekly basis, and how much time they spend on the
This has been evaluated through a five-point Likert scale with five (5)
closed-ended questions on each factor. The following was the scale that has been
utilized in section III - VIII: (1) Strongly disagree – (2) Disagree – (3) Agree – (4)
section contained five (5) closed-ended questions and has utilized the Likert scale.
Section VII of the research tool aimed to determine the level of TikTok
Section VIII of the research tool aimed to determine the level of purchase
intention of UST SHS grade 11 ABM students. This section contained twenty (20)
questionnaires, which was first sent to the researcher’s Research adviser for
approval. Once the Research adviser has given the approval, with convenience
sampling, the researchers will now get the sample until they have reached the
sample size. After that, the researchers then contacted each class president of each
questionnaire would most likely take about ten (10) minutes and will not exceed
Once all the respondents have answered the survey and the sample size
has been reached, the researchers proceeded to tally and compute the data for
for interpreting the results, the researchers used the help of a statistician to help in
producing accurate results. Apart from the primary data, the researchers also used
secondary sources like published journals and articles to support the results of the
online survey.
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
3.7. Treatment of Data
After collecting the data needed, the following statistical procedures were
used to interpret the data gathered from the respondents of the study.
Percentage
P = Percentage
2. Weighted Mean (X) was used to determine the quantitative average of
the responses to the items in the questionnaire. The responses were given
Σfx = the sum of the products of the frequency and their unit weights
f = function
Xi = independent variable
B = unknown parameters
ei = error terms
The researchers of this study value research ethics and thus considered
some ethical considerations to avoid any ethical issues that may arise while
conducting the research. Firstly, before answering the survey, a consent form was
presented. This informed consent form includes the title and purpose of the study,
nature of data gathering, any risks and inconveniences, any benefits for the
other matters regarding the study and/or the survey questionnaire. In order to
proceed, the respondents must then tick the corresponding boxes for the consent
to participate.
after the survey questionnaire. Respondents were reminded that the study is
completely voluntary, and they have the right to withdraw from answering at any
point in the event of discomfort, which was indicated in the consent form as well.
complete the survey in the privacy of their own home and at their own pace.
Furthermore, all survey questions are objective and asked solely for the study’s
aim. Thus, there is no possibility of any harm or injury that may occur during a
respondent’s participation.
that any data gathered is strictly for research purposes only, and ensuring that the
study abides by the Data provisions Privacy Act of the Philippines. Furthermore,
the researchers will report and discuss the data collectively rather than
required to be answered is their UST email address and section. They were also
given the option of disclosing their name or nickname. However, other personal
number, will not be asked. Although the respondent's UST email address may be
used as a personal identifier, this is not going to be a concern since such personal
information will not be shared with the public. Hence, in connection with
information or communication.
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
CHAPTER 4
In this portion of the paper, the researchers presented the acquired data
derived from the responses of the survey questionnaire, its analysis, interpretation,
and supporting review of related literature. Out of 257 respondents, exactly 241
students were considered and analyzed since the remaining 16 students did not
meet the required demographic profile. Consequently, figures and tables presented
distribution, weighted mean, and linear regression analysis for hypothesis testing
were used as stated in chapter three, the study’s methodology. Hence, the findings
similarities and differences between this study with previous research and
literature.
Figure 3
Figure 3 represents the respondents' profile in terms of age. It
presents the age demographic profile of UST SHS grade 11 ABM students, with
100% or all of the respondents aged between the ages of 15 and 19 years old. As
presented in the data, these percentages denote the number of respondents who
review, or recommendation. Despite the fact that all respondents have seen
the number of respondents by age among UST SHS grade 11 ABM students. It is
noteworthy that all of the respondents are members of Generation Z since all of
the respondents are Grade 11 students within the age bracket of 15 - 19 years old.
The result is likely the same as Artemova (2018) had stated that
Tiktok appeals to young people with its completely captivating content. The same
music and celebrities but also by various trends, internet influencers, fashion,
food, locations, language, terms, and expressions. Hence, being the most global
Figure 4
UST SHS grade 11 ABM students. The figure illustrates the number of
respondents who answered in each section of the 11 ABM Strand. In addition, the
researchers were able to collect responses from all 17 sections. It is also worth
noting that, of the 241, the majority of respondents are from the section ABM-04,
survey with the overall objective of determining the impact of TikTok influencers
on the purchase intention of UST SHS grade 11 ABM students. Noting that 241
respondents who answered the survey passed the required demographic profile, it
may be said that these respondents are interested in achieving the study’s
objective. With this, however, disagrees with Shareef et al. (2019) influencer
marketing does indeed reach a huge amount of potential customers within a short
period of time.
Table 1
1 - 2x a week 14 5.81
3 - 4x a week 23 9.54
5 - 6x a week 21 8.71
UST SHS grade 11 ABM students open the TikTok application on a weekly basis.
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
Out of 241 respondents, the highest habitual usage on TikTok is seven times a
week, with a frequency of 183 students and a percentage of 75.93%. On the other
hand, the lowest habitual usage on TikTok is one to two times a week, with a
show that the majority of the respondents open TikTok on a daily basis. Thus, it
can be said that the respondents may use TikTok as a constant source of
information and entertainment since these respondents use the application every
day.
With the content that Tiktok provides, this result agrees with Bognar
et al. (2019) in which it noted that videos and photographs were the most popular
types of content among consumers. The researchers also found that even though
Table 2
46
UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
Frequency and percentage distribution of the respondents in terms of TikTok
11 - 15 hours 13 5.39
hours the UST SHS grade 11 ABM students spend on the TikTok application. Out
of 241 respondents, the highest hourly usage on TikTok in a week is one to five
hours, with a frequency of 163 students and a percentage of 67.63%. On the other
hand, the lowest hourly usage on TikTok in a week is eleven to fifteen hours, with
data obtained revealed that the majority of the respondents use TikTok daily,
spending 1–5 hours per week on the application. Consequently, these percentages
interpret how much time the respondents spend on the TikTok application on a
weekly basis. Relating to the previous table, it can be observed that the majority
of the respondents open the application everyday, but most don’t stay on the
application too long. The result can be explained by the fact that TikTok is known
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
for its short-form videos, which is probably why the respondents don’t spend that
Consequently, this result agrees with Haenlein et al. (2020), that the
constant source of information and entertainment. Thus, social media and the
concept of influencer marketing are linked with each other since influencers
watching many videos featuring personal favorite influencers, in which some also
Haenlein et al (2020) had mentioned, a consumer must have time to consume and
concept, influencer marketing. Lastly, due to its designed interface and provided
content, it is often said to be addicting because as Bognar et al. (2019) noted that
videos and photographs are the most popular types of content among consumers.
Table 3
TikTok influencers
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
Have you encountered a TikTok influencer endorsing a
f %
product on the TikTok application?
23
Yes 95.85
1
No 10 4.15
24 100.0
Total
1 0
not UST SHS grade 11 ABM students have encountered any TikTok influencers
other hand, a frequency of 10 students and a percentage of 4.15% have not yet
majority of the respondents know and have encountered at least one TikTok
influencer who has endorsed a product on TikTok. Hence, most respondents are
familiar with TikTok influencers and how TikTok influencers endorse or review
products.
The result is inclined with Kwiatek et al. (2021) study which states
that, companies are becoming more aware of the value and opportunities provided
by social media. Hence, brands worldwide should not only capitalize on limited
al., 2020). Companies must also be open to other social media applications, such
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
as TikTok, especially when teenagers and young adults are part of the company's
Table 4
hand, a frequency of 5 students and a percentage of 2.07% claim to have not yet
corequisite with table number three, the percentages show that most respondents
Thus, most respondents have seen TikTok influencers endorsing products on the
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
TikTok application; however, consumers tend to view the videos as content
instead of endorsements.
The results are somewhat inclined with Yang et al. (2021), that
TikTok is one of the most popular social media networks that blurs the line
between content and business. The researchers also emphasized that most Tiktok
realize that the endorsed product is for sale and that the company has
Table 5
whether 11 ABM students from UST SHS purchased any products endorsed by
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
TikTok influencers. Out of 241 respondents, a frequency of 53 students and a
influencers endorsing or reviewing products, the majority have not yet been
The results agree with Kurdia et al. (2022), that the consumers tend
Consumers will likely purchase products that are based on the influencers'
TikTok influencers do not influence these people because of the paid content by
the endorsed product. Thus, the impact of consumers purchasing a product may
vary depending on how consumers trust and perceive the influencer which agrees
with Guptaa (2021). Furthermore, the researcher also found that although most of
our respondents are familiar with TikTok influencers and how they endorse or
review products; however not all are actually convinced to purchase the actual
product. As the study from Kwiatek et al. (2021) mentioned, companies are now
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
becoming more aware of the value and opportunities provided by social media.
entertainment rather than an endorsement. This also agrees with Yang et al.
(2021), who discovered that TikTok is one of the most popular social media
Table 6
3 96 39.83
1. I trust TikTok
10 Low level of
influencers who are 2 44.81 2.29
8 attractiveness
physically attractive.
1 33 13.69
24 100.0
Total
1 0
4 79 32.78
13
3 53.94
0
2. I trust TikTok
High level of
influencers with a good 2 23 9.54 3.16
attractiveness
personality.
1 9 3.73
24 100.0
Total
1 0
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
Weighted Verbal
Statement/ Question Scale f %
Mean Interpretation
4 36 14.94
10
3. When a TikTok 3 43.98
6
influencer’s TikTok
High level of
video has a high number 2 79 32.78 2.66
attractiveness
of likes, this makes them
more reliable. 1 20 8.30
24 100.0
Total
1 0
4 21 8.71
11
4. When a TikTok 3 47.72
5
influencer has a high
High level of
number of followers, 2 85 35.27 2.57
attractiveness
this makes them more
reliable. 1 20 8.30
24 100.0
Total
1 0
4 50 20.75
5. TikTok influencers
16
have a positive charisma 3 66.80
1
when
High level of
endorsing/reviewing 2 19 7.88 3.04
attractiveness
products, which is
shown in their TikTok 1 11 4.56
video.
24 100.0
Total
1 0
High level of
Overall 2.74
attractiveness
Disagree.
personality, number of likes, and followers. On the other hand, the lowest level of
physical appearance. Overall, the data presents a high level of attractiveness with
a weighted mean of 2.57. These ratings show that the respondents value
personality, number of likes, and followers were asked to gauge the respondent’s
well as Wang and Scheinbaum (2018) have suggested that source attractiveness
may have less or no impact on credibility, which supports the results of physical
of the data having a high level of attractiveness is similar to previous papers such
as the research by Kwiatek et al. (2021) and Weismueller et al. (2020). In relation
to the study, focusing on source attractiveness, it is also important to note that one
by Munnukka et al. (2016) and the study of Wang and Scheinbaum (2018) who
Table 7
Weighted Verbal
Statement/ Question Scale f %
Mean Interpretation
4 20 8.30
14
5. I believe that TikTok 3 58.09
0
influencers possess an
High level of
expert attitude and give 2 69 28.63 2.70
expertise
qualified insights on the
product they endorse. 1 12 4.98
24 100.0
Total
1 0
High level of
Overall 2.78
expertise
distribution of the overall weighted mean for the source expertise in terms of the
credibility of the influencer. This shows how UST SHS grade 11 ABM students
assess the influencers’ knowledge about the product being endorsed. The highest
level of expertise, with a weighted mean of 2.89, was reported by 241 respondents
product. On the other hand, the influencer's competence with the specific product
also supports the lowest weighted mean of 2.57. Moreover, the data from
This illustrates that respondents value the Tiktok influencer who is educated about
the product being endorsed online, implying that respondents have higher
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
credibility in the influencers who demonstrate a high level of knowledge on the
product.
The results are consistent with the study of Lou and Yuan (2019) which
stressed that when influencers collaborate with brands that correspond to the
trust the influencers’ opinions. Furthermore, the researchers also added that users'
and knowledge about those products, as well as the product’s relevance for the
users. In addition, Daimi and Tolunay (2021) stated that trust is built through the
value TikTok influencers who are knowledgeable about their endorsed product.
As the study by Lou and Yuan (2019) mentioned, influencers must collaborate
Table 8
statement, and the overall weighted mean distribution for the level of source
trustworthiness under the influencer’s credibility. This presents the level of how
and appraisal. All the conditions for the level of source trustworthiness vary
depending on the specific aspect. Statement one, three, and five which are related
consecutively weighted mean of 2.60, 2.59, and 2.51 which shows a high level of
trustworthiness to the source. Thus, this data indicates that out of the 241
respondents, the majority believe that the TikTok influencers do not endorse an
when in doubt of purchasing. In contrast to that, statement 2 and 4 which are also
of 2.42 and 2.48 which shows low-level trustworthiness to the source. Thus, this
data indicates that out of 241 respondents, the majority do not believe that TikTok
influencers are reliable and honest about the information of the endorsed product
for the level of source trustworthiness has 2.52 which shows a high level of
trustworthiness. Hence, this indicates that the majority of the UST SHS grade 11
ABM students value and perceive the TikTok influencers as trustable when
endorsing a product.
agrees with Lou & Yuan (2019) study. Additionally, according to Wang and
which has a big impact on consumer behavior. Lastly, Kwiatek et al. (2021) also
important to note that two out of five questions resulted in a low level of
Table 9
UST SHS grade 11 ABM students perceive TikTok influencer credibility. Out of
the three components, source expertise has the most contribution to influencer
2.52 weighted mean. Overall, the data presents a high level of influencer
credibility with a weighted mean of 2.68. These ratings show that all components
belief in whether product-related claims and materials are realistic and authentic.
In other words, these three components aid the respondents in gauging TikTok
and Scheinbaum (2018) agrees that the source expertise has the most beneficial
these studies enhances the source expertise as the most significant factor of
influencers’ credibility.
4.4 Reputation
Table 10
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
Weighted Verbal
Statement/ Question Scale f %
Mean Interpretation
4 56 23.24
15
1. TikTok influencers 3 65.15
7
with a good social
High level of
media circle or group of 2 23 9.54 3.10
reputation
friends establish a
positive reputation. 1 5 2.07
24 100.0
Total
1 0
4 27 11.20
15
2. The exposed life of a 3 63.90
4
TikTok influencer is
High level of
one of the factors that 2 48 19.92 2.81
reputation
makes me trust his/her
review. 1 12 4.98
24 100.0
Total
1 0
4 53 21.99
13
3. TikTok influencers 3 54.36
1
that have never been
High level of
involved in scandals or 2 45 18.67 2.93
reputation
issues are more
credible. 1 12 4.98
24 100.0
Total
1 0
4 81 33.61
4. TikTok influencers 13
3 57.26
that review a product 8
positively and even High level of
2 20 8.30 3.24
negatively with an reputation
ethical manner establish
1 2 0.83
a positive reputation.
24 100.0
Total
1 0
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
Weighted Verbal
Statement/ Question Scale f %
Mean Interpretation
4 12 4.98
14
3 61.41
8
5. TikTok influencers
High level of
have a good public 2 67 27.80 2.66
reputation
image.
1 14 5.81
24 100.0
Total
1 0
High level of
Overall 2.95
reputation
SHS grade 11 ABM students about how TikTok influencers establish a positive
reputation, trust, credibility, ethicality, and good public image. According to 241
respondents, the highest level is the Tiktok influencers' reputation with a weighted
mean of 2.66 to 3.24. The average weighted mean for reputation level is 2.95,
which indicates a high reputation level. This proves that Tiktok has a good
reputation among most UST SHS grade 11 ABM students. Additionally, this
agrees with Singh (2020) study which noted that reputation studies the influence
arise when brands work with influencers by drawing on the persuasion knowledge
Table 11
Weighted Verbal
Statement/ Question Scale f %
Mean Interpretation
4 78 32.37
1. When endorsing a
product, TikTok
3 140 58.09
influencers marketing
High level of
strategy focuses more
2 18 7.47 3.21 persuasive
on how they deliver the
capabilities
product itself. (e.g. 1 5 2.07
witty phrases, comedic
skits, catchy songs, etc.) 100.0
Total 241
0
4 48 19.92
2. When endorsing a
product, TikTok
3 156 64.73
influencers’ marketing
High level of
strategy is to focus
2 33 13.69 3.03 persuasive
more on the product
capabilities
itself. (e.g. These are 1 4 1.66
the primary functions of
Product A…) 100.0
Total 241
0
4 37 15.35
3. When endorsing a
product, TikTok 3 133 55.19
influencers address the High level of
benefits or advantages 2 67 27.80 2.84 persuasive
of the endorsed product, capabilities
without any 1 4 1.66
exaggeration. 100.0
Total 241
0
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
Weighted Verbal
Statement/ Question Scale f %
Mean Interpretation
4 30 12.45
4. When endorsing a
product, TikTok
3 123 51.04
influencers address the
High level of
limitations or
2 73 30.29 2.70 persuasive
disadvantages of the
capabilities
endorsed product, 1 15 6.22
without any
exaggeration. 100.0
Total 241
0
5. When endorsing a
4 50 20.75
product, TikTok
influencers highlight the 3 165 68.46
uniqueness of the
endorsed product, 2 22 9.13 High level of
compared to other 3.08 persuasive
competing products 1 4 1.66 capabilities
available in the market.
(e.g. Product A is 100.0
unique due to its one of Total 241
0
a kind feature that…)
following conditions. The table has an overall weighted mean of 2.97, indicating a
question one had the highest mean, 3.21, with a verbal interpretation indicating a
high level of persuasive capabilities. In contrast, the lowest mean, 2.70, is found
Despite the lowest mean, the overall data implies that TikTok influencers have a
TikTok influencers endorse a product. Furthermore, the data also shows that the
majority of the respondents agree that when TikTok influencers endorse a product,
the marketing strategy used focuses on how individuals deliver the product itself.
Hence, the majority of the UST SHS grade 11 ABM students define and
promoting a product.
while shifting one’s viewpoint. Moreover, according to Fang and Jiang (2015),
persuasion is effective when the endorser modifies the stance and, as a result, the
target customers' purchasing behavior. Lastly, the result agrees with Chaovalit
(2014) study which proved that the persuasive capabilities of an influencer are
Table 12
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
Weighted Verbal
Statement/ Question Scale f %
Mean Interpretation
4 6 2.49
3 75 31.12
1. I am more likely to
Low level of
buy the product if the
2 110 45.64 2.15 purchase
TikTok influencer is
intention
physically attractive. 1 50 20.75
100.0
Total 241
0
4 35 14.52
2. I am more likely to
3 153 63.49
buy the product if the
High level of
TikTok influencer has a
2 38 15.77 2.86 purchase
positive charisma which
intention
is shown in their TikTok 1 15 6.22
video.
100.0
Total 241
0
4 59 24.48
3 112 46.47
4. I am more likely to
buy the product if it is 2 96 39.83
High level of
recommended by a 2.50
1 19 7.88 purchase
famous TikTok
intention
influencer.
100.0
Total 241
0
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
Weighted Verbal
Statement/ Question Scale f %
Mean Interpretation
4 82 34.02
5. It is essential for me
3 141 58.51
the knowledge,
Very high level
experience, and skill
2 17 7.05 3.26 of purchase
ofthe influencer about
intention
the product I intend to 1 1 0.41
buy.
100.0
Total 241
0
4 99 41.08
6. I intend to buy when
the influencer is a 3 121 50.21
specialist in that Very high level
specific product. (e.g., 2 17 7.05 3.31 of purchase
Beauty products and intention
cosmetics = Makeup 1 4 1.66
artist, Dermatologist) 100.0
Total 241
0
4 60 24.90
7. I intend to buy when
the influencer that I 3 160 66.39
watched was able to High level of
deliver the right 2 19 7.88 3.15 purchase
description about the intention
product with much skill 1 2 0.83
and knowledge. 100.0
Total 241
0
4 77 31.95
3 144 59.75
8. I am more likely to
buy a product endorsed 2 18 7.47 High level of
by someone who I 3.23 purchase
know is a frequent user 1 2 0.83 intention
of that product.
100.0
Total 241
0
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
Weighted Verbal
Statement/ Question Scale f %
Mean Interpretation
4 96 39.83
9. I intend to buy when
3 135 56.02
the influencer is reliable
Very high level
and honest about the
2 8 3.32 3.35 of purchase
information of the
intention
product he/she is 1 2 0.83
endorsing.
100.0
Total 241
0
10. I am more likely to 4 20 8.30
buy a product endorsed
by a TikTok influencer 3 131 54.36
because I believe that a High level of
review from a TikTok 2 70 29.05 2.63 purchase
influencer is more intention
trustworthy than an 1 20 8.30
anonymous online 100.0
review. Total 241
0
4 42 17.43
each statement, and the overall weighted mean distribution for the level of
purchase intention of the UST SHS grade 11 ABM students with relation to the
trustworthiness, reputation, and persuasive capabilities. The table also shows how
Each independent variable has four questions to determine the respondents’ level
of purchase intention.
charisma, personality, and fame. Statement 1, which has a weighted mean of 2.15,
is the only statement that has a low level of purchase intention with a weighted
mean. Moreover, statements two and three have a high level of purchase intention
with a consecutively weighted mean of 2.86 and 3.09 while statement 4, has a
very high level of purchase intention with a weighted mean of 2.50. Thus, this
data indicates that the majority of the respondents have a high level of purchase
how often the TikTok influencer uses the product being endorsed. Statements 5
and 6 have a very high level of purchase intention with a consecutively weighted
mean of 3.26 and 3.31. On the other hand, statements 7 and 8 have a high level of
purchase intention with a consecutively weighted mean of 3.15 and 3.23. Thus,
this data indicates that the majority of the respondents have a very high level of
2.67, and 2.58. On the other hand, statement 9 is the only one with a very high
level of purchase intention, with a weighted mean of 3.35. Thus, this data
indicates that the majority of the respondents have a high level of purchase
statements 13, 14, 15, and 16, these statements are all related to reputation.
intention with a consecutively weighted mean of 2.58, 2.92. and 3.01 while
statement 16 is the only one with a very high level of purchase intention with a
weighted mean of 3.29. Thus, this data indicates that the majority of the
respondents have a very high level of purchase intention if the source has a good
reputation.
Lastly, statements 17, 18, 19, and 20 are all related to persuasive
capabilities. Statements 17, 18, 19, and 20 all have a high level of purchase
intention with a consecutively weighted mean of 2.93, 3.24, 3.22, and 3.14. Thus,
this data indicates that the majority of the respondents have a high level of
Overall, the UST SHS grade 11 ABM students have a high level of purchase
The data shows that out of all the statements, statement 1, which is related
to physical attractiveness, is the only one that had a low level of purchase
intention. This is contradictory to the study of Widyanto and Agusti (2020), which
states that the physical appearance of an influencer has a positive influence that
study by Widyanto and Agusti (2020) also indicated that reputation and
level of purchase intention of consumers. This is similar to the results of the study
as source expertise is the only one that got a very high level of purchase intention.
Despite source attractiveness having one low level of purchase intention, overall,
all the independent variables have a high or very high level of purchase intention.
This data result is also similar to the study of Cantawee et al. (2021) which states
that all of the factors of influencer credibility (i.e., source attractiveness, source
Table 13
CORRELATION
Dependen
Independent
t Variable Pearson r
Variable (IV) Interpretatio p-va Interpretati
(DV) Correlation
n lue on
Coefficient
moderately
Source 0.00 Significant
0.576 strong
attractiveness 0 relationship
relationship
moderately
Source Purchasin 0.00 Significant
0.464 strong
expertise g intention 0 relationship
relationship
moderately
Source 0.00 Significant
0.540 strong
trustworthiness 0 relationship
relationship
78
UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
CORRELATION
Dependent
Independent
Variable Pearson r
Variable (IV) p-val Interpreta
(DV) Correlation Interpretation
ue tion
Coefficient
Overall Significant
strong
Influencer's 0.670 0.000 relationshi
relationship
Credibility p
Significant
Purchasing strong
Reputation 0.632 0.000 relationshi
intention relationship
p
moderately Significant
Persuasive
0.492 strong 0.000 relationshi
capabilities
relationship p
4.7.2 Linear Regression Analysis
Table 14
REGRESSION
Dependent R Square
Independent
Variable (Coefficient of
Variable (IV)
(DV) Determination) p-value Interpretation
REGRESSION
Dependent R Square
Independent
Variable (Coefficient of
Variable (IV)
(DV) Determination) p-value Interpretation
with the impact, the relationship is also shown. As presented in the table above,
each of the factors of influencer credibility was tested and the results show that
credibility, source attractiveness has the most impact on purchase intention, while
source expertise has the least impact. In addition, out of all of the five
independent variables, source expertise has the least impact. Moreover, reputation
purchase intention. Out of all of the independent variables, reputation has the
most impact on purchase intention. Hence, as shown in the table above, all of the
impact the purchase intention of the consumers. This is similar to this study’s
results since out of the three categories of source credibility, source attractiveness
also had the most impact on the study. In addition, Chetioui et al. (2020) state that
interactions between online influencers and online users tend to be more credible
woven into the daily narrative posted on influencers' social media. This explains
why the results of the study show that the impact of source credibility on purchase
intention is high. Moreover, according to Ryu and Han (2021), online influencers
are usually perceived as opinion leaders with strong reputations and public
familiarity, which explains the study’s data results wherein reputation has the
Rule of thumb:
● 0.0 = |r|: no correlation
● 0.0 < |r| < 0.2 : very weak correlation
● 0.2 ≤ |r| < 0.4 : weak correlation
● 0.4 ≤ |r| < 0.6 : moderately strong correlation
● 0.6 ≤ |r| < 0.8 : strong correlation
● 0.8 ≤ |r| < 1.0 : very strong correlation
● 1.0 = |r| : perfect correlation
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
CHAPTER 5
RECOMMENDATIONS
four. This includes the connection between and among concepts and findings
derived from key points written in previous chapters. Additionally, the conclusion
would include generalizations and other interferences, and this would include the
presents the overall findings about the impact of TikTok influencers on UST SHS
influencers on the purchase intention of UST SHS grade 11 ABM students. This
study’s researchers utilized both the quantitative survey research design and
convenience sampling to collect data. The projected sample size for the study was
UST SHS grade 11 ABM students. Consequently, the collated responses and the
data were grouped, tabulated, and analyzed using frequency distribution, weighted
the purchase intention of UST SHS grade 11 ABM students respond to the study’s
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
specific problem: (1) UST SHS grade11 ABM students are familiar with the
TikTok application since the respondents use the application daily and spend
about 1-5 hours weekly on the application. Furthermore, the UST SHS grade 11
ABM students know at least 1 TikTok influencer and have encountered them
endorsing products on the application; (2) TikTok influencers have a high level of
influencers have a high level of reputation; (4) TikTok influencers have a high
level of persuasive capabilities; (5) UST SHS grade 11 ABM students have a high
credibility, source attractiveness has the most impact on the purchase intention of
UST SHS grade 11 ABM students; (7) Reputation has a significant impact on the
capabilities has a significant impact on the purchase intention of UST SHS grade
the most significant impact on the purchase intention of UST SHS grade 11 ABM
5.2. Conclusions
The study revealed that the majority of the respondents are familiar with
the TikTok application and TikTok influencers. Furthermore, the findings show
that TikTok influencers are perceived as credible by the UST SHS grade 11 ABM
can be said that UST SHS grade 11 ABM students are more likely to purchase a
trustworthy. However, it must be noted that source attractiveness has the most
significant impact among the three, while source expertise has the least.
impact on the purchase intention of UST SHS grade 11 ABM students. Thus, the
have a significant impact on the purchase intention of UST SHS grade 11 ABM
students. Moreover, it was revealed that among the five independent variables, the
reputation of a TikTok influencer has the most impact on the purchase intention of
5.3. Recommendations
Based on the study’s results, the researchers can recommend the TikTok
platform. Moreover, marketing managers must note that it is best to focus most on
recruiting influencers that are credible and have a good reputation. In addition,
influencers must focus on protecting their reputation as this has the most impact
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
on the consumer’s purchase intention. Moreover, influencers may also consider
look into different aspects such as the respondent’s demographic profile and
purchasing decision as the dependent variable rather than just purchase intention.
In addition, researchers can also include other variables yet to be examined in this
study, such as other components of source credibility and other factors that may
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APPENDICES
APPENDIX A
CURRICULUM VITAE
I. Education
Senior High School : University of Santo Tomas
Strand : Accountancy, Business, and Management
Year Graduated : N/A
Awards : N/A
V. Education
Senior High School : University of Santo Tomas
Strand : Accountancy, Business, and Management
Year Graduated : N/A
Awards : N/A
I. Education
Senior High School : University of Santo Tomas
Strand : Accountancy, Business, and Management
Year Graduated : N/A
Awards : N/A
I. Education
Senior High School : University of Santo Tomas
Strand : Accountancy, Business, and Management
Year Graduated : N/A
Awards : N/A
V. Education
Senior High School : University of Santo Tomas
Strand : Accountancy, Business, and Management
Year Graduated : N/A
Awards : N/A
I. Education
Senior High School : University of Santo Tomas
Strand : Accountancy, Business, and Management
Year Graduated : N/A
Awards : N/A
September 1, 2022
Santo Tomas - Senior High School, are currently undertaking a quantitative study
3. Primarily, this study aims to determine how TikTok influencers impact the
Corollary to this, you have been chosen to participate in the study. I humbly
Attached is a copy of the research questions and the survey-questionnaire for your
perusal. Rest assured that all the information gathered will be treated objectively
Your positive response to this merit affirms your support of this intellectual
Noted by:
Good day!
Intention of UST SHS Grade 11 ABM students" as partial fulfillment of the
subject Research 3. In line with this, you are humbly invited to participate in this
research study. The following are further information about it for your perusal.
Risks and Inconveniences - It will only take about five (5) to seven (7)
managers and entrepreneurs as this study may serve as a guide when they want to
as a guide to them on which qualities they should possess in order to become an
Compensation - The conduct of the data gathering for this study does not
in the study will be limited to the accomplishment of the survey questionnaire.
Hence, there will be no harm and injury as the survey will be accomplished in
voluntary. The respondents will have the right to withdraw at any point in case of
discomfort.
will not be disclosed. The respondents may or may not place their names on the
numbers. The study will abide by the provisions of the Data Privacy Act of the
Philippines.
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
Disclosure of Publication Rights – The study's results may be presented
study, you may contact Angel Noriega through the contact number –
Your participation is greatly appreciated, and rest assured that your answers will
Sincerely yours,
Research Proponent
Noted by:
September 1, 2022
of Santo Tomas – Senior High School, are currently undertaking a research paper
titled “The Impact of TikTok Influencers on the Purchase Intention of UST
This study aims to determine how TikTok influencers impact the purchase
With our understanding of your expertise in the field, we have chosen you to
serve as our Research Instrument Validator. Your critical views and stands in
relation to the stated topic will surely concretize the quality of our paper in
121
UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
successfully achieving the objectives of our study. Necessary suggestions and
Group Leader
Noted by:
APPENDIX E
RESEARCH INSTRUMENT
◯ 15 - 19
◯ 20 - 25
3. Class Section
◯ 11ABM-01
◯ 11ABM-02
◯ 11ABM-03
◯ 11ABM-04
◯ 11ABM-05
◯ 11ABM-06
◯ 11 ABM-07
◯ 11ABM-08
◯ 11ABM-09
◯ 11 ABM-10
◯ 11ABM-11
◯11ABM-12
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
◯ 11ABM-13
◯ 11ABM-14
◯ 11ABM-15
◯ 11 ABM-16
◯ 11ABM-17
◯ 5 - 6x a week
◯ Everyday
2. How many hours do you spend scrolling on TikTok in a week?
◯ 1 - 5 hours
◯ 6 - 10 hours
◯ 11 - 15 hours
◯ No
◯ Never
◯ Yes
◯ No
is physically attractive.
CERTIFICATE OF VALIDATION
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
APPENDIX G
STATISTICAL OUTPUT
/SHEET=name 'SPSS'
/CELLRANGE=full
/READNAMES=on
/ASSUMEDSTRWIDTH=32767.
EXECUTE.
REGRESSION
/MISSING LISTWISE
/CRITERIA=PIN(.05) POUT(.10)
/NOORIGIN
/DEPENDENT Purchasingintention
/METHOD=ENTER Sourceattractiveness.
Regression
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
Notes
Comments
Filter <none>
Weight <none>
Syntax REGRESSION
/DESCRIPTIVES MEAN STDDEV CORR
SIG N
/MISSING LISTWISE
/STATISTICS COEFF OUTS R ANOVA
CHANGE
/CRITERIA=PIN(.05) POUT(.10)
/NOORIGIN
/DEPENDENT Purchasingintention
/METHOD=ENTER Sourceattractiveness.
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
Resources Processor Time 00:00:00.02
[DataSet1]
Descriptive Statistics
Mean Std. N
Deviation
Correlations
Purchasing Source
intention attractiveness
Source .000 .
attractiveness
Variables Entered/Removed a
1 Source . Enter
attractiveness b
Model Summary
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
Model Summary
Mode
l Change Statistics
df2 Sig. F
Change
1 239 .000
a
ANOVA a
Total 37.350 24
0
Coefficients a
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
Model Unstandardized Standardized t Sig.
Coefficients Coefficients
REGRESSION
/MISSING LISTWISE
/CRITERIA=PIN(.05) POUT(.10)
/NOORIGIN
/DEPENDENT Purchasingintention
/METHOD=ENTER Sourceexpertise.
Regression
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
Notes
Comments
Filter <none>
Weight <none>
Syntax REGRESSION
/DESCRIPTIVES MEAN STDDEV CORR
SIG N
/MISSING LISTWISE
/STATISTICS COEFF OUTS R ANOVA
CHANGE
/CRITERIA=PIN(.05) POUT(.10)
/NOORIGIN
/DEPENDENT Purchasingintention
/METHOD=ENTER Sourceexpertise.
[DataSet1]
Descriptive Statistics
Mean Std. N
Deviation
Correlations
Purchasing Source
intention expertise
Variables Entered/Removed a
1 Source expertise b
. Enter
Model Summary
Model Summary
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
Mode
l Change Statistics
df2 Sig. F
Change
1 239 .000
a
ANOVA a
Total 37.350 24
0
Coefficients a
REGRESSION
/MISSING LISTWISE
/CRITERIA=PIN(.05) POUT(.10)
/NOORIGIN
/DEPENDENT Purchasingintention
/METHOD=ENTER Sourcetrustworthiness.
Regression
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
Notes
Comments
Filter <none>
Weight <none>
Syntax REGRESSION
/DESCRIPTIVES MEAN STDDEV CORR
SIG N
/MISSING LISTWISE
/STATISTICS COEFF OUTS R ANOVA
CHANGE
/CRITERIA=PIN(.05) POUT(.10)
/NOORIGIN
/DEPENDENT Purchasingintention
/METHOD=ENTER
Sourcetrustworthiness.
[DataSet1]
Descriptive Statistics
Mean Std. N
Deviation
Correlations
Purchasing Source
intention trustworthiness
Source .000 .
trustworthiness
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
N Purchasing intention 241 241
Variables Entered/Removed a
1 Source . Enter
trustworthiness b
Model Summary
Model Summary
Mode
l Change Statistics
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
df2 Sig. F
Change
1 239 .000
a
ANOVA a
Total 37.350 24
0
Coefficients a
REGRESSION
/MISSING LISTWISE
/CRITERIA=PIN(.05) POUT(.10)
/NOORIGIN
/DEPENDENT Purchasingintention
Sourcetrustworthiness.
Regression
Notes
150
UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
Output Created 23-OCT-2022 21:48:22
Comments
Filter <none>
Weight <none>
Syntax REGRESSION
/DESCRIPTIVES MEAN STDDEV CORR
SIG N
/MISSING LISTWISE
/STATISTICS COEFF OUTS R ANOVA
CHANGE
/CRITERIA=PIN(.05) POUT(.10)
/NOORIGIN
/DEPENDENT Purchasingintention
/METHOD=ENTER Sourceattractiveness
Sourceexpertise Sourcetrustworthiness.
[DataSet1]
Descriptive Statistics
Mean Std. N
Deviation
Correlations
Correlations
Source
trustworthiness
Source 1.000
trustworthiness
Source 241
trustworthiness
Variables Entered/Removed a
Model Summary
Model Summary
Mode
l Change Statistics
df2 Sig. F
Change
1 237 .000
a
ANOVA a
Total 37.350 24
0
155
UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
Coefficients a
REGRESSION
/MISSING LISTWISE
/CRITERIA=PIN(.05) POUT(.10)
/NOORIGIN
/DEPENDENT Purchasingintention
/METHOD=ENTER Reputation.
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
Regression
Notes
Comments
Filter <none>
Weight <none>
[DataSet1]
Descriptive Statistics
Mean Std. N
Deviation
Correlations
Purchasing Reputatio
intention n
Reputation .000 .
Variables Entered/Removed a
1 Reputation b
. Enter
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
Model Summary
Model Summary
Mode
l Change Statistics
df2 Sig. F
Change
1 239 .000
a
a. Predictors: (Constant),
Reputation
ANOVA a
Total 37.350 24
0
160
UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
a. Dependent Variable: Purchasing
intention
Coefficients a
REGRESSION
/MISSING LISTWISE
/CRITERIA=PIN(.05) POUT(.10)
/NOORIGIN
/DEPENDENT Purchasingintention
/METHOD=ENTER Persuasivecapabilities.
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UNIVERSITY OF SANTO TOMAS SENIOR HIGH SCHOOL
Regression
Notes
Comments
Filter <none>
Weight <none>
[DataSet1]
Descriptive Statistics
Mean Std. N
Deviation
Correlations
Purchasing Persuasive
intention capabilities
Persuasive .000 .
capabilities
Variables Entered/Removed a
1 Persuasive . Enter
capabilities
b
Model Summary
Model Summary
Mode
l Change Statistics
df2 Sig. F
Change
1 239 .000
a
ANOVA a
Coefficients a
CERTIFICATE OF STATISTICIAN
STATISTICIAN’S CERTIFICATION
This is to certify that the statistical treatment and numerical results of the
research study entitled “THE IMPACT OF TIKTOK INFLUENCERS ON
THE PURCHASE INTENTION OF UST SHS 11 ABM STUDENTS” has
been reviewed by the undersigned and are proven to be accurate and valid.
This certification is issued upon the request of the researchers, given this
October 2022.
Researchers:
FB: @thesis.statistician