CONTACT

Ika Suryaningsih ___________________________

Self-driven and dedicated person that experienced in supporting and carrying out various • 085706108823
managerial functions or tasks, performing administrative duties, maintaining professional • ikasurya68@gmail.com
relationships with clients, and providing excellent customer service. Have great communication • linkedin.com/in/ikasuryaningsih/
and leadership skills, strong attention to detail, and good team work skills. • Bulak Banteng Lor Bhineka 2/68 Surabaya,
East Java

WORK EXPERIENCE
EDUCATION
Store Operation Associate Internship February 2022 – March 2022 ______________________________
PT.Gramedia Asri Media Sepuluh Nopember Institute of
● Analyzed the result of marketing campaigns and make whatever changes may be Technology — October 2021
required to improve sales performance Bachelor Degree of Physics
● Processed 25+ customer transactions per hour with extreme attention to detail GPA 3.55
Awards: Cum Laude with honors
● Identified potential markets and developed pricing strategy to help firms maximize
profits while ensuring that the firm’s customers are satisfied, increased monthly
ACHIVEMENT
customer membership by 63%
● Successfully achieved the target and contributed to increasing sales, generated _____________________________
BEST STUDENT
around Rp40+ million revenue for the company
The Academy of Ritel Gramedia Bath 18
Program with very good grade — April 2022
Business Owner July 2019 – February 2022
Abskathrift
PERFECT GRADE FINAL PROJECT
● Provided excellent customer service, maintained professional relationships with Analysis of Radiation Distribution Patter Source
clients, and resolved any customer inquiries and problematic issues 137Cs in Irradiator Room BPFK Surabaya

● Increased brand awareness by 40% using social media Score: 4.00

● Increased annual revenue by 52% by planning, organizing, and implementing dirent

and digital marketing strategies AWARDEE OF VDMS SCHOLARSHIP
The Van Deventer-Maas Stichting
ORGANIZATIONAL & LEADERSHIP EXPERIENCE Foundation
2019 — 2022
Head of Research & Development Bureau March 2020 – April 2021
HIMASIKA ITS LANGUAGE
● Conducted an orientation and initiated training and development for staffs to _____________________________
improve knowledge, abilities, and performance skills ENGLISH — Upper Intermediate with score 560
● Provided support and facilities to students that have an interest in INDONESIAN — Fluent
entrepreneurship and business to improve the quality of human resource by
conducted the entrepreneurship seminars regularly, succeed getting more than SKILLS
100 participants ______________________________
● Maintained an information system or database of staffs and students to ensure that
• Microsoft Office
the organization has accurate and up-to-date regarding all staff and student,
• Adobe Illustrator
managed to collect more than 200 data
• Communication
th
General Treasurer of 7 Physics Summit January 2019 – February 2020 • Sales
HIMASIKA ITS • Negotiation
• Leadership
● Identified organizational needs and developed policies and procedures to ensure • Detail Oriented
that the quantities and types of goods required are included in the agreed budget • Problem Solving
● Prepared and monitored cash flow projections and related record to determine the • Organizational
optimal use of funds or the need to increase additional income • Time Management
● Assisted in the development of policies and procedures designed to maximize the
• Analytical
funds received by the organization
• Data Management
● Maintained all records of income and spending of funds and prepared an
accountability reports as an evaluation of the activities that have taken place