Risks when growing Options Evaluations

Database: Try to obtain as much This option may be urgent now for
AI product requires data, data as possible by Grow. Since to develop, they need
much more data and it must attract more user for to attract more customer by
be valid data. They need to Grow apps. The data delivery them wider choices, better
identify data sources, build for AI need to be up to choices with high accuracy, so they
data pipelines, clean and date, real, and clean. need more user and more data.
prepare data for better The best way to do this However, one of the difficulties is
assessment. Until June 2017, is to increase number of that Grow is considered as an
the number of user are 74 users. evaluation apps, so for students,
000, but to compare with the they may be not sure about this can
number of graduates in Japan help them to get a better job in the
is 650 000, Grow still have future rather than job seeking
big room for their database. websites.
Recommendation: Collaborate with university to obtain more student users by:
- Join annual job fair at university: introduce the benefit of Grow, how potential that
firm can see you even before you know about that firm, how Grow help you to
improve yourself, then you can have well-prepare to get a good job, how you help
your friend to improve themselves via the app.
- Holding workshop/ talk show to train students to improve themselves, discover their
hidden potential capability, and finally introduce Grow app, which can help them to
do it by technology.
- Encourage them to seriously use Grow by offer them some small gifts if they finish
sign-up and first personal evaluation.
Note that Grow need to control the input of data by well-define their user (it much be real, not
duplicate or fake user). Ex: use algorithms to define that one student have different accounts;
detect the overconfident personal evaluations; check finger movement to calculate the level of
accuracy for the answer, etc…
Product development: Grow can improve its If companies can look at
Grow cannot totally replace performance to become candidates in different dimensions
HR who work with more reliable by rather than evaluation, they will
leadership, creative thinking combining with other believe and rely more on the app.
and innovation. “If there is a software or adding Grow could diversify their
threat inherent in quantifying some functions that functions in different level and
your applicants, it lies in help it can analyze charge customer based on the
what falls between the cracks deeply their candidates. functions they need. It can make
that machines cannot learn”. Grow become more flexible and
profitable.
Recommendation:
- Analyze candidate’s speech to find more about them. Grow also use AI to analyze
for example language competency when interview. The AI will analyze their speech
to learn what type of person they are and tell you how engaging or trustworthy they
sound. For jobs where talking plays a big part, like sales, this will be particularly
important.
- Analyze video interview by facial and voice recognition. By analyzing body
language, the tone, how much they feel pressure, AI can better support to HR, help
them save the time in direct interview, also help to eliminate unconscious bias, since
the machine will not have something like preconceptions like human.
Note that Grow can save time and increase the effect of HR’s works but it should not be
replace for HR. Grow should also pay attention on some legal issues about collect or using
personal image or videos.
Human resource: Grow should focus on This is also quite important for
An AI team requires at the the AI team: how to Grow currently time. More talents
least three separate roles: a attract more talents, could help grow boost the
data engineer to organize this how to make the team productivity and effect on their
information, a data scientist become better work to improve Grow app, so
who investigates this they can quickly reach to the goal.
information and a software However, Tencent Research
engineer who implements the Institute says there were only
applications. They need more 300,000 AI engineers worldwide,
talents to maintain and but millions were needed.
develop the business. Therefore, they need very
competitive strategy to compete
with Google or Amazon to have
more AI talents.
Recommendation:
 - Look for talent in-house: focus on getting more out of existing employees to
counter-act the effects of talent shortages, provided staff with opportunities for
training or the chance to take on new responsibilities, implementing flexible working
arrangements. This help to retain staff and prevent the emergence of further skills
shortages.
- Better their skills:  Nonprofits like Fast.ai and companies like Deeplearning.ai, who
can help to create the Google Brain lab, offer online courses. Grow can train
employees about AI and related techniques to better their performance.
Manage product quality Making clear strategy To ensure safe and beneficial AI,
AI system to assess human. to test algorithms and human must learn to measure how
However, they have different discover whether there well intelligent machines do what
customer with different is structure in your humans want, even as these
requirement. The customer problem for the machines surpass human
change, the data change, the algorithms to learn and intelligence. Especially when AI in
criteria change. How they which algorithms are recruiting is the trend today, many
can manage and assess the effective. competitors (Ideal, Avrio AI Inc.,
accuracy of system? HireVue, etc..) that Grow need to
pay more attention.
Recommendation:
- First we try to encourage customer give feedback after we offer the recommendation
to them. We try to analyze how much match our app can do between candidate and
company needs. Better understand the algorithms, better capability to improve them.
- Apply some type of performance measurement in AI.