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OPERATIONAL EXCELLENCE
PCGB MANAGEMENT SYSTEM
(OEMS)
TABLE OF CONTENTS
1. PURPOSE .................................................................................................. 3
2. SCOPE ...................................................................................................... 3
4. PROCEDURE .............................................................................................. 4
6. DEFINITIONS............................................................................................38
8. ATTACHMENTS..........................................................................................40
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OPERATIONAL EXCELLENCE
PCGB MANAGEMENT SYSTEM
(OEMS)
1. PURPOSE
Truck Design and Construction is a critical component of a comprehensive fleet safety program.
This module addresses safety related features which should be included on delivery vehicles. This
safety related features are required for new vehicles purchased and existing vehicles where such
features are reasonable and commercially available in the country where the unit is purchased
and/or operated.
2. SCOPE
This Module provides the fleet safety management guideline and specifications of a PETRONAS
Chemicals Marketing (Labuan) Ltd. (“PCML”) vehicle which includes;
i. Workshop requirements.
ii. Vehicle age.
iii. Documentation requirements.
iv. Maintenance and repair.
3. PERFORMANCE MEASUREMENTS
It is expected that vehicles to be used for PCML to meet all engineering, regulatory and safe
operating standards within this procedure with minimal risk to Pilot, Transporters, customers, public
health and the environment.
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OPERATIONAL EXCELLENCE
PCGB MANAGEMENT SYSTEM
(OEMS)
4. PROCEDURE
All vehicles to be used for PCML operations are subjected for proper verification and registration
into PCML database (or any nominated external database). Below is vehicle acceptance
requirements and registration process for Term Contract (New Injection & Existing Vehicles) and
Spot Contract;
1) Transporters to submit vehicle design and permit (Technical drawing & 1) Transporter 1) Email
1. Submit vehicle Specification) to PCML
design and permit 2) The permit must be under transporter or transporter’s group of companies.
Refer to clause 4.2 to 4.8 (Vehicle requirements and Features) and Vehicle
Acceptance Checklist (Appendix 6.1)
2) PCML contract owners, PCML HSE and PCG HSE to verify the documents 1) PCML contract 1) Email
2. Verify vehicle
design and permit submission owners
Note: PCML HSE to conduct first line check on the completion of documents. PCG 2) PCG HSE
HSE to conduct the review and approve vehicle design. 3) PCML HSE
4) Transporter submit approved vehicle design to OEM for conforming the 1) Transporter
4. Submit vehicle
purchase of vehicle
design to OEM
1) Transporter 1) Checklist
5. Inform PCML on 5) Transporter to inform PCML on vehicle readiness for inspection.
vehicle readiness for Note: Transporter to conduct self-assessment Vehicle Acceptance Checklist prior
inspection notifying PCML on readiness for inspection
8. Upload vehicle 8) Transporter to upload vehicles relevant documents into Transporter database 1) Transporter 1) Transporter database
design and permit Refer to section 4.9
into Transporter
database
1) PCML Contract
If Yes – proceed to step 10 Owner
9. Document If No – return to step 8 2) PCML HSE
complete?
No
Yes
1) PCML Database
10) PCML HSE issue an e-VSP to transporter and inform PCML Contract Owner 1) PCML HSE
10. Issuance of e- Executive on vehicle availability. 2) PCML Contract
VSP Owner Executive
3) Transporter
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OPERATIONAL EXCELLENCE
PCGB MANAGEMENT SYSTEM
(OEMS)
1. Submit vehicle 1) Transporters to submit vehicle declaration and MOC deviation (if applicable) 1) Transporter 1) Email
declaration and MOC (Technical drawing & Specification) to PCML 2) Checklist
deviation submission Refer to clause 4.2 to 4.8 (Vehicle requirements and Features) and Vehicle
Acceptance Checklist (Appendix 6.1) and RTOG Module 4: Management of Change
1) PCML contract
2) PCML Contract Owners/ PCML HSE / PCG HSE to evaluate vehicle declaration & 1) Email
2. Evaluate vehicle owners
MOC
declaration & MOC 2) PCG HSE
Note: PCML HSE to conduct first line check on the completion of documents. PCG HSE
3) PCML HSE
to conduct the review and approve vehicle declaration.
No
3. 3) If Yes – proceed to step 4
Approve? If No – end
Yes
Yes
1) Transporter Transporter database
6) Transporter to upload vehicles relevant documents into Transporter database
6. Upload vehicle
Refer to section 4.9
design and permit
into Transporter
database
1) PCML Contract
7) If Yes – proceed to step 8 Owner
7. Document If No – return to step 6
complete?
2) PCML HSE
No
Yes
1) PCML database
8. Issuance of EVSP 8) PCML HSE issue an e-VSP to transporter and inform PCML Logistics Scheduler 1) PCML HSE
on vehicle availability. 2) PCML Logistics
Scheduler
3) Transporter
Preventive maintenance and transporter to share the plan to PCML Contract 1) Email
9. Maintenance 1) Transporter
Owner
and Repair
END
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OPERATIONAL EXCELLENCE
PCGB MANAGEMENT SYSTEM
(OEMS)
Measurement for
No Process Validation Implementation & KPI
Assurance
Vehicle designed in
accordance with a. All designed are accordance
a. Completion of document
approved standards. Or, to PCML requirement.
Submit vehicle submission
Conformance with (waiver list, retrofit
1 design and permit b. 5 working days for verification
deviation control process completion, Specification
to PCML by PCML Contract Owner
in place with checklist by Contract Owner)
acknowledgement from
approving authority
a. 5 working days for verification
by PCML HSE
Validate that only vehicle
Verify vehicle Only design approved by b. 5 working days for approval
2 design has been
design designated authority. by PCG HSE
approved.
c. Number of vehicle design
rejection based on submission
a. Submit
confirmed
approved a. All new vehicles must be
vehicle design inspected by PCML Contract
a. Status of pre-start-up
to OEM for Owner/ PCML HSE/ PCG HSE
review/closure of
purchase. prior to injection (to
action items per
b. Submit MOC if confirm specs are met) and a. 100% vehicle inspection
design standard,
applicable. update in PCML approved b. % of rejection
drawings and critical
c. Upload vehicles database. c. Record available for all
3 documentation
design and b. All new vehicles must meet deviation in waiver log
current and updated
permit into PCML's requirement as per
b. Waiver process in
PCML approved RTOG.
place for any
database c. All deviation from PCML's
deviation.
d. Vehicles RTOG requirement must
Verification & have waiver approval from
Inspection Approving Authority.
e. Issuance of e-
VSP
a. Availability of preventive
a. Preventive a. Plan vs Actual ( 95%
Maintenance & Maintenance schedule and
4 maintenance compliance of PM as per
Repair proof records.
schedule. schedule)
b. OEM Workshop compliance.
a. Procedure on how to
a. List of CSE identified for
perform Inspection, a. Actual vs. plan for CSD
Critical Safety each vehicle with last test
Testing & Preventive Inspection, Testing &
5. Equipment (CSE) and next test records.
Maintenance is in Preventive Maintenance
Inspection
place (with (ITPM)
frequency)
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OPERATIONAL EXCELLENCE
PCGB MANAGEMENT SYSTEM
(OEMS)
4.2.1 Introduction
This module specifies the details of the requirement of Prime mover, trailers and ISO Tanks for
Vehicles selection during term contract and spot contract. Equipment shall be rejected from list of
approved trucks should any violation / fail to comply based on the contract types and its vehicle
specification without any justification required.
4.2.1.1 Term Contract
The written agreement which duration of the service more than 3 months. The terms and condition
shall apply the latest PETRONAS terms and condition. The signing parties are obligated to adhere
to the terms and conditions within the contract until the expiration, or end date, of the contract.
The written agreement which duration less than 3 months. The terms and condition shall apply
the latest PETRONAS terms and condition. The signing parties are obligated to adhere to the terms
and conditions within the contract until the expiration, or end date, of the contract. Spot contract
that has been extended with overall duration of 9 months; the vehicles shall subjected to full Term
Vehicle requirements (Term Contract Vehicle Specification) from 10th months onwards.
Term Spot
Number Element Requirements
Vehicle Vehicle
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OPERATIONAL EXCELLENCE
PCGB MANAGEMENT SYSTEM
(OEMS)
Yes Yes
3. “Fifth wheel” assemblies and locking
mechanisms are of a reliable and
safe design. The installation shall
adhere to the supplier instruction, or
SAE practice. The fifth wheel rating
and mounting base shall be suitable
with the weight of the load.
Yes No
5. Fully adjustable Pilot Seat.
Yes Yes
6. Functional air conditioning.
New No
8. Low mounted energy absorbent Injection
front bumpers. Only.
New No
12. Vibration and sound roofing. Injection
Only.
New No
13. Energy absorbing dash. Injection
Only.
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OPERATIONAL EXCELLENCE
PCGB MANAGEMENT SYSTEM
(OEMS)
New No
14. Energy absorbing steering wheel Injection
(Padded 2 spoke steering wheel Only.
with collapsible shaft).
Yes No
2. Working light for fifth wheel/ rear
platform deck.
cab). Only.
Yes Yes
3. Air brakes system (not full
hydraulic or hydraulic over air)
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OPERATIONAL EXCELLENCE
PCGB MANAGEMENT SYSTEM
(OEMS)
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OPERATIONAL EXCELLENCE
PCGB MANAGEMENT SYSTEM
(OEMS)
Yes Yes
5. Windows curtain is allowed but shall
not be used while driving.
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OPERATIONAL EXCELLENCE
PCGB MANAGEMENT SYSTEM
(OEMS)
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OPERATIONAL EXCELLENCE
PCGB MANAGEMENT SYSTEM
(OEMS)
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OPERATIONAL EXCELLENCE
PCGB MANAGEMENT SYSTEM
(OEMS)
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OPERATIONAL EXCELLENCE
PCGB MANAGEMENT SYSTEM
(OEMS)
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OPERATIONAL EXCELLENCE
PCGB MANAGEMENT SYSTEM
(OEMS)
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OPERATIONAL EXCELLENCE
PCGB MANAGEMENT SYSTEM
(OEMS)
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OPERATIONAL EXCELLENCE
PCGB MANAGEMENT SYSTEM
(OEMS)
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OPERATIONAL EXCELLENCE
PCGB MANAGEMENT SYSTEM
(OEMS)
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OPERATIONAL EXCELLENCE
PCGB MANAGEMENT SYSTEM
(OEMS)
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OPERATIONAL EXCELLENCE
PCGB MANAGEMENT SYSTEM
(OEMS)
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OPERATIONAL EXCELLENCE
PCGB MANAGEMENT SYSTEM
(OEMS)
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OPERATIONAL EXCELLENCE
PCGB MANAGEMENT SYSTEM
(OEMS)
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OPERATIONAL EXCELLENCE
PCGB MANAGEMENT SYSTEM
(OEMS)
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OPERATIONAL EXCELLENCE
PCGB MANAGEMENT SYSTEM
(OEMS)
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OPERATIONAL EXCELLENCE
PCGB MANAGEMENT SYSTEM
(OEMS)
7 Hose Any hose supplied shall met the following Yes Yes
criteria:
1. New hoses shall be tested prior to use
or shall be certified as tested by the
hose supplier.
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OPERATIONAL EXCELLENCE
PCGB MANAGEMENT SYSTEM
(OEMS)
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OPERATIONAL EXCELLENCE
PCGB MANAGEMENT SYSTEM
(OEMS)
All safety equipment must be made available at all time on board with proper storage inside cabin.
Spot
No. Element Requirements Term contract
contract
1 Safety 1. 1 unit 2 kg fire extinguisher ABC Yes Yes
Equipment inside cabin (must be secured
properly). Standard: MS 1539:
Part 1 2002.
2. 2 units 9kg fire extinguisher ABC, Yes Yes
BC (with proper bracket installed
at rear platform deck). Standard:
MS 1539: Part 1 2002.
3. 6 units of safety cone with Yes Yes
reflector. Standard: MS 1216
(size: Height – 75cm, base –
15”x15”)
4. 2 sets triangle. Standard: MS Yes Yes
1539: Part 1 2002.
5. Functional Torch light (intrinsically Yes Yes
safe for DG).
6. First Aid Kit. Recommended Yes Yes
contents in explanatory note A.
7. Safety Vest (Fluorescent Yellow Yes Yes
Polyester with two stripes of
retroreflective tapes width 50
mm, Reflectivity: Level 2).
Standard: MS 1731:2004.
8. Fire Retardant Coverall *depends Yes Yes
on plant requirements.
9. Glove. Yes Yes
10. Safety Glass. Yes Yes
11. Hard Hat *SIRIM / ANSI Yes Yes
Approved.
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OPERATIONAL EXCELLENCE
PCGB MANAGEMENT SYSTEM
(OEMS)
Spot
No Element Requirements Term contract
contract
1. Trailer 1. Articulated. Double Stack type shall Yes Yes
Type obtain approval from PCML.
2. Headboard 1. Fixed headboard fabricated with Yes Yes
corrugated mild steel plate
3. Roof Panel 1. Corrugated mild steel plate roofing Yes Yes
4. Rear Door 1. Two (2) halve door c/w two (2) pairs Yes Yes
ISO Container door locking
mechanism
5. Floorboard 1. 3mm thick mild steel chaquared plate Yes Yes
underlay with full hardwood plank
6. Curtain 1. Curtain side kit c/w normal color Yes Yes
Side fabric curtain assembly and hardware
kit (include 2” – 6” upper & lower
steel railing). No sensitive type of
logo is allowed. E.g. liquor brand
logo, political organization bodies,
etc.
2. Rated to be used as restraining.
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OPERATIONAL EXCELLENCE
PCGB MANAGEMENT SYSTEM
(OEMS)
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OPERATIONAL EXCELLENCE
PCGB MANAGEMENT SYSTEM
(OEMS)
Spot
No Element Requirements Term contract
contract
1. Trailer Articulated. Further detail specification in Yes Yes
Type explanatory note E.
2. Headboard 6 feet height MS plate head board or Yes Yes
equivalent.
3. Floor board Minimum 3.0mm chequered plate with Yes Yes
underlay.
4. Wooden 9 pcs. 914mm height wooden drop side with Yes Yes
Drop Side detachable hinges & 2” x 4” RSC pillar.
5. Electrical 1. One (1) pair of rear light assembly Yes No
System/ (LED)
Lights 2. Eight (8) pcs. side marker light (LED)
6. Accessories 1. One (1) unit access ladder Yes Yes
2. Bucket for canvas storage - Optional
3. Side fence must be a road worthy
condition.
7. Canvas i. Material: Nylon or Yes Yes
General equivalent/greater material
Conditions ii. Size : min 18x48ft
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OPERATIONAL EXCELLENCE
PCGB MANAGEMENT SYSTEM
(OEMS)
Below are the age requirements of PCML heavy vehicle from the registration date in the prime
mover/trailer certificate;
No. Element Requirements
1 Prime Mover For Term, maximum age limit in the contract is 10 years.
For Spot, maximum 15 years from the manufacturing date.
2 Trailer Maximum 15 years from the manufacturing date.
The following shall be made available and produce upon when requested by PCML.
No Particulars
7 For ISOtank, last periodic inspection report, clean certificate and DOSH approval
for IMO5
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OPERATIONAL EXCELLENCE
PCGB MANAGEMENT SYSTEM
(OEMS)
On top of requirements sets forth by applicable law, pre- and post-trip inspections are essential to
the safe and efficient operation of a fleet as motor vehicle incidents are responsible for more work
related deaths than any other loss source. One way to reduce associated risk is to ensure vehicle
is in proper operating condition by completing daily vehicle inspections, and by being aware of
dangerous conditions related to any parts failure before starting, or while on journey.
All Transporters are required to use PCML PDC form for vehicle’s pre-departure inspection. All
inspections shall be filled by Pilots and verified by Supervisor/ HSE Trainer. Random check must
also be conducted by the Transporter’s management to ensure that the PDC is conducted as per
procedure. Pilot shall also perform visual inspection in-transit at rest area and visual post inspection
after returning back to depot.
Any findings on the mandatory items, need to be addressed immediately before proceeding with
loading at plant. For any defects that must be repaired within one (1) day, the vehicle can be
allowed to load but the ratification of defects must be carried out within the next day. Plant (loading
point) and/or onsite personnel will conduct verification of the truck condition before proceed with
loading activities, and is subjected to rejection if found as non-conformance.
(Please refer to PCG Pre-Departure Checklist on appendix 4.1, Module 12, Journey Management)
This section describes all minimum requirements for workshop selections criteria to ensure process
is in place to approve dedicated workshop for heavy vehicle maintenances. Failing to provide the
vehicles with the right amount of maintenance, and being handled by non-standard of workshop
and un-trained / un-experiences mechanics, can eventually lead to unsafe driving conditions.
Transporters are required to conduct Maintenance and Repair (“M&R”) at Vehicle’s Manufacturer or
Trailer’s OEM or OEM approved workshop only. An approval from PCML Contract Owner is required
to evaluate any 3rd party workshop / internal workshop (after proper assessment and evaluation is
conducted. Please refer to workshop audit checklist on Appendix 2).
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OPERATIONAL EXCELLENCE
PCGB MANAGEMENT SYSTEM
(OEMS)
i. Systematically inspect, repair, and maintain all trucks and equipment within their
controls for PCML operations.
ii. Conduct a daily pre-trip inspection to ensure safe condition of both the truck and loaded
content.
iii. Review and sign the last vehicle inspection report and verify that any needed repairs
were completed
iv. Complete an end-of-the-day inspection and prepare a written report that documents any
discovered defect or deficiency.
Transporters are prohibited from operating a truck in any condition that is likely to cause an accident
or result in the truck breaking down. These vehicles must be marked with an “out of service” sticker
and cannot be operated until all repairs are made and the sticker is removed.
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OPERATIONAL EXCELLENCE
PCGB MANAGEMENT SYSTEM
(OEMS)
Any 3rd party workshop or internal workshop, shall meets the following:
i. Workshop area, premises and building is certified & approved for workshop and its
related activities as per local authorities’ requirements (licence to operate).
ii. Workshop premises is secured with security for each entrance and exit.
iii. Workshop Location- not within residential area, not near river and is accessible via
main road.
iv. Workshop area must be covered and proper designated location for equipment
parking and appropriate lighting for night repair jobs.
v. Genuine or OEM spare parts are used for critical vehicle parts (all engine parts &
system, brake, suspensions, axles and its accessories, turn tables system and items
specified as critical safety devices in the vehicle specification list).
vii. Has proper records on all maintenance activities, and truck details.
viii. Lead mechanics have experience in M&R activities of the related vehicle’s models.
x. Diagnostic tools device used for maintenances (by normal trouble shooting /
electronic devices) is supplied by OEM for proper identification on the repairs
required.
xi. Has valid technical manual of the prime mover.
xii. Staff & mechanics profiles, for proper tracking on the experiences, tasks, expertise,
training, and performances records.
xiii. Mechanics trained on equipment familiarization (repairs tolls, including any electronic
diagnostic tools, and powered-tools / devices for maintenance jobs).
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OPERATIONAL EXCELLENCE
PCGB MANAGEMENT SYSTEM
(OEMS)
Preventive maintenance is an operation unit responsibility assigned to the Transporter, who have
overall responsibility for equipment maintenance.:
i. All vehicles shall not exceed 3000km of scheduled preventive maintenance program. A
year duration record keeping is required for reference.
ii. Any scheduled preventive maintenance must be in accordance to Vehicles Manufacturers
and/or OEM recommendation, with records and next scheduled date updated into e-VSP
or any other PCML approved vehicle database system.
iii. Transporters shall also identify a list of panel workshop and recovery equipment for
breakdown events along the route.
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OPERATIONAL EXCELLENCE
PCGB MANAGEMENT SYSTEM
(OEMS)
Roles Responsibilities
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OPERATIONAL EXCELLENCE
PCGB MANAGEMENT SYSTEM
(OEMS)
6. DEFINITIONS
Terms Definitions
PDC form Pre-departure checklist. The checklist used to verify the vehicle
condition before departure to terminal or loading points.
Curtain sider truck Used as a generic name for curtain sided trucks/trailers.
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OPERATIONAL EXCELLENCE
PCGB MANAGEMENT SYSTEM
(OEMS)
DG Dangerous Good
New Injection Any new vehicle that newly purchased, under existing contract
and intended for current operational arrangements. Vehicles
brought from other region prior to commencement of the contract
is categorized as existing vehicle, else it is categorized as new
injection.
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OPERATIONAL EXCELLENCE
PCGB MANAGEMENT SYSTEM
(OEMS)
8. ATTACHMENTS
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OPERATIONAL EXCELLENCE
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(OEMS)
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OPERATIONAL EXCELLENCE
PCGB MANAGEMENT SYSTEM
(OEMS)
EXPLANATORY NOTE F – Operational Conditions for Curtain Siders and General Cargoes:
Operational 1. The equipment should be in a roadworthy condition, fit for purpose, compliant
Conditions with all relevant legislation and well maintained.
2. The floor should be flat, level and free of objects (e.g. protruding nails) and
holes or other damage that might either cause risk to loading/unloading staff
or damage to the cargo.
3. The surface of the load floor should be swept clean (No oil, grease or product)
and odor free.
4. The curtain should be free of holes and protect the cargo against normal
weather conditions.
5. All transport equipment should be sealable and easy to lock tightly from
ground level.
9. DOCUMENT HISTORY
Document Authorisation
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