OLIVARIAN WEEK 4

LISTENING STRATRGIES 1. Insincere listening.

2. Thinking ahead
1 – 5 Spelling Drill
3. Believing you’re the smartest person in the
Listening is the ability to accurately receive and room.
interpret messages in the communication process. 4. Being in love with your own ideas
5. Being overly-focused on your own agenda.
Listening is key to all effective communication.
6. Listening without giving back.
Without the ability to listen effectively, messages
7. Not affirming.
are easily misunderstood. As a result,
8. Being distracted or rushed.
communication breaks down and the sender of the
9. Indulging your biases.
message can easily become frustrated or irritated.
10. Not allowing silence.
If there is one communication skill you should
aim to master, then listening is it. 10 Active Listening

4 strategies for Effective Listening 1. Face the speaker and have eye contact
2. “Listen” to non-verbal cues too
1. Listening is an activity
3. Don’t interrupt
2. Listen with empathy
4. Listen without judging, or jumping to
3. Be open as you listen
conclusions
4. Listen with awareness
5. Don’t start planning what to say next
Process of Listening 6. Show that you’re listening
7. Don’t impose your opinions or solutions
1. Top-down Listening - means making as
8. Stay focused
much use as you can of your knowledge
9. Ask questions
and the situation. From your knowledge of
10. Paraphrase and summarize
situations, contexts, texts, conversations,
phrases and sentences, you can understand 10 Qualities of an Exceptional Listener:
what you hear.
1. You’re in the here and now
2. Bottom-up Listening - means making as
2. Distractions don’t stand a chance with you
much use as you can of the low-level
3. You’re curious
clues. You start by listening for the
4. You’re sincere and open minded – You
individual sounds and then join these
don’t judge prematurely
sounds together to make syllables and
5. Your senses have good reception
words. These words are then joint together
6. You ask the right questions
to form phrases, clauses and sentences.
7. You accept other opinions and can dial
Finally, the sentences combined to form
back your own
texts or conversations.
8. You don’t interrupt
9. You stay authentic
10. You know your limits

10 Listening Pitfalls:
OLIVARIAN WEEK 4 AMBATAJESSAMAE.02@GMAIL.COM